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Possible Virus from Fed Ex International Email


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#1 shellfish101

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Posted 15 December 2017 - 09:35 PM

I have been waiting for an international package and emailed them yesterday about where it was.  Today I found an email in my spam folder supposedly from fed ex international tracking, so I figured it was from the company i was waiting on. I clicked it, and immediately it opened a new tab and a pop up box opened and it was speaking saying that I was downloading porn and my passwords and credit card info was being stolen. It gave a phone number i was supposed to call.   I tried to close the tab and it wouldnt close, but another pop up came up saying if i closed it, i woudnt be able to stop my things from being stolen.  I opened task manager and closed chrome that way.  

 

I ran avast and malware bytes and it says I have nothing suspicious, but my disk on task manager is showing at 99% and the computer is slow.  

 

this is a screenshot of the email i received.  I did not get screenshots of anything else.  

http://prntscr.com/ho5n05



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#2 AnythingButMalware

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Posted 15 December 2017 - 09:45 PM

I'm just a trainee at the moment so I can't help with the issue but I highly suggest you head over to the Virus, Trojan, Spyware, and Malware Removal Logs forum. A trained professional will help you with any *possible* infections!

Have you tried turning it off and back on? :P


#3 shellfish101

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Posted 15 December 2017 - 10:13 PM

I created a post in the link you gave me, after I didnt the preparation.  Should this one be closed out then, here?



#4 britechguy

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Posted 15 December 2017 - 10:19 PM

Yes, this topic should be closed and I'll be doing that.

 

The convention on Bleeping Computer is:  one computer, one problem, one forum, one thread, so we don't leave multiple threads open that concern a single problem on a single machine.

 

It is generally best to start your queries exactly as you have, on the "Am I infected?  What do I do?" forum.   You will generally be directed to the Malware Removal Logs forum if/when it becomes clear that you are actually infected and someone on the Malware Response Team directs you to open a thread there.

 

Anyone wishing to follow this problem should refer to the thread entitled, Virus from Fed Ex International Email, on the Virus, Trojan, Spyware, and Malware Removal Logs forum.


Edited by britechguy, 15 December 2017 - 10:23 PM.
Added direct link to thread on MRL forum

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 





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