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help! windows defender registry entry missing


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#1 bassinbob54

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Posted 15 December 2017 - 10:30 AM

hello,I cannot turn on windows defender because the entry is missing from my registry and i haven't found where to download it. I need help because I'm unprotected now! thank you for any ideas



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#2 dc3

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Posted 15 December 2017 - 11:17 AM

There are two things you can try, the first would be to do a System Restore, the second would be to perform a Reset.

 

Windows 10 System Restore

Press the Windows key OS4o0pO.png and the R key to open the Run box.

When the Run box opens copy and paste rstrui.exe in the Run box, then press OK.

When System Restore opens tap/click on Next.  You will need to select a restore point prior to the date your problem started.  You will see a check box in the lower left portion of the page for Show more restore points to see more restore point options.

Follow the prompts to complete the system restore.

 

 

A Windows 10 Reset will reinstall the operating system.  You have the option to keep your personal files or remove them.  Any third party programs that you installed will be uninstalled during this process.

1. Press the Windows key OS4o0pO.png and the I key to open Settings. and the I key to open Settings.

2. Click/tap on Update & Security, then Recovery, then Get Started.

3. You will now have the option to Keep my files or Remove everything.  Click/tap on the option you want.

4. You will now receive the message Getting things ready, Windows will list the programs which you will need to reinstall.  You may find it beneficial to copy these programs for a reference later.  When the list of programs is shown click/tap on Next.

5. You will now receive the message Ready to reset this PC, select Reset.

The installation will continue without any need to make any other selections.


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#3 bassinbob54

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Posted 15 December 2017 - 01:14 PM

Thanks dc3 I did a restore and now defender is back and working. Thank you so very much



#4 dc3

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Posted 15 December 2017 - 01:23 PM

You are very welcome.  Have a great holiday.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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