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Win 10 Pro infinity boot loop.


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#1 Orange wig

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Posted 14 December 2017 - 11:14 PM

Hello,

I have been trying to deal with this problem for quite some time and I have finally reached the end of my rope.  Please help!

 

I have an AMD machine with Windows 10 Pro Build 10240.

 

As soon as the OS tries to update the computer goes into a never ending boot loop.  I login with the correct password and the computer just restarts and brings me right back to the login screen.  My only option has been to return to a previous version... which I have been doing.. short term fix and mildly annoying.

 

I have tried to stop the computer from updating... again short term fix.. which has been a major failure.  This crazy OS just will not let you not update it.  Which is a great idea... until the update messes the machine up.

 

Any help would be greatly appreciated.

 

Thank you in advance. :thumbup2:

 

Orange Wig.



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#2 Havachat

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Posted 15 December 2017 - 12:59 AM

You could try this until someone more knowledgable replies.

C/O - John_C from Bleeping.

 

Since this is a boot loop, see if the following works. It has worked on Windows 8 so hopefully it works on 10.

 

  1. Hold the Power Button for 5 seconds or until the computer completely shuts off.
  2. Press the Power Button to turn the computer on.
  3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
  4. Repeat this process 2 or 3 times until you see the Preparing Automatic Repair screen.
  5. Let the computer boot to the Automatic Repair screen.
  6. Click Advanced Options, and then select Troubleshoot.
  7. Select Refresh your PC if you do not wish to erase data, { IGNORE THIS ONE } >  or Reset your PC to erase all data and restore the system }
  8. Follow the onscreen instructions to complete recovery.

You need to get to the Advanced Options in order to get the Refresh Option. This will keep your data but any programs installed will be lost. Do not do a Reset as that will wipe everything. 



#3 Orange wig

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Posted 15 December 2017 - 06:52 AM

Normally I would try this option. 

 

But, this computer is my now deceased brother-in-laws gaming rig.  I am trying to keep the entire computer as it was when he passed if at all possible. 

 

I am not really sure why, other than I kind of feel a part of him is still here while navigating the same programs and backgrounds that he once did. :rip:

 

Thanks again.



#4 usasma

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Posted 15 December 2017 - 07:49 AM

There's 2 possibilities here:

- hardware

- software

 

If it's hardware, you'll have to fix the part in order to fix the system

If it's software, you can make an image of the drive - so that you can restore the system to the state it was in when you made the image.

 

For more info on imaging, try the Backup forum here:  http://www.bleepingcomputer.com/forums/f/238/backup-imaging-and-disk-management-software/

 

You can try these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results.


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