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Computer Only Functions After Restart When This Happens.

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2 replies to this topic

#1 dasheriprock


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Posted 26 September 2006 - 11:39 AM

I was just installing something on my dad's computer when I kept having to restart the computer because it would stall or get the prolonged hourglass. Apparently, this is common for him to have to restart a few times. He said that it only works when he gets a notice from the anti-virus that was installed when he bought the computer. The notice pops up that his anti-virus has expired. When that appears he can use his computer no problem, when it doesn't then there are problems.

Any idea what the problem might be or what troubleshooting I should do?

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#2 fleamailman


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Posted 26 September 2006 - 11:47 AM

Often is is just a little confict somewhere in the system. I think a system cleanup would help.


let us know if the problem remains.

Edited by fleamailman, 26 September 2006 - 11:51 AM.

everyday is a gift

#3 Enthusiast


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Posted 26 September 2006 - 03:32 PM

The problem is in the Anti-Virus ap you are using if the problem stops when it becomes disabled.

Dump the av ap you are using and get one of these freeware av aps.

Antivirus programs - freeware
(you can only use one resident anti-virus program on your computer. More than one will conflict)


Avast Anti-virus freeware

I personally use AVG and recommend it highly.

One other suggestion:
Do not delete the prefetch files. If you do it will slow down your computer.
Cleaning the Prefetch folder as beneficial is a Myth and actually degrades performance. Windows by default cleans this folder at 128 entries.
It is a directory, not files but only a directory of file locations with directions for Windows where to find these files on your hard drive so when it needs them Windows does not have to search the hard drive for them.
Anyone who claims this should be cleaned for ANY reason does not understand how Windows Prefetching works.)

Edited by Enthusiast, 26 September 2006 - 03:40 PM.

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