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Windows Update on HP 64bit PC


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#1 sudsy

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Posted 13 December 2017 - 09:19 PM

I have tried several times to download and install both Windows 10, version 1703 and version 1709. They get to different points in the process and hang up. Sometimes 80%, sometimes 85%, sometimes only 40% or so.

 

I also cannot get the Windows Defender definition updates to install.

 

Sudsy


Edited by sudsy, 13 December 2017 - 09:39 PM.

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#2 jenae

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Posted 13 December 2017 - 11:40 PM

Hi, for a long time we have thrown everything in the MS arsenal at this problem, usually to no avail, until recently, when we decided to give one of the new parameters of chkdsk a go, (especially works for defender updates), as well as the sort of problems you report.

 

Go to search and type:- command prompt, right click on the returned command prompt and select "run as administrator" an elevated cmd prompt will open. At the prompt type:-

 

chkdsk /spotfix (press enter) you will be asked to schedule a scan to run at next boot, press Y, and restart computer(must be restart, not shutdown).

 

Chkdsk will run on restart and only takes a minute or two. Restart computer again and try your updates now.



#3 sudsy

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Posted 14 December 2017 - 12:20 PM

Hi, for a long time we have thrown everything in the MS arsenal at this problem, usually to no avail, until recently, when we decided to give one of the new parameters of chkdsk a go, (especially works for defender updates), as well as the sort of problems you report.

 

Go to search and type:- command prompt, right click on the returned command prompt and select "run as administrator" an elevated cmd prompt will open. At the prompt type:-

 

chkdsk /spotfix (press enter) you will be asked to schedule a scan to run at next boot, press Y, and restart computer(must be restart, not shutdown).

 

Chkdsk will run on restart and only takes a minute or two. Restart computer again and try your updates now.

 

Well that worked for the Defender update but I still can't get windows itself to update.

 

Sudsy


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#4 sudsy

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Posted 15 December 2017 - 04:47 PM

Well any more ideas of how to get the machine to download Windows Updates? Sorry to just bump this buit out of ideas here.

 

Sudsy


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#5 britechguy

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Posted 15 December 2017 - 04:57 PM

When I cannot get a machine to do the major feature updates via the normal Windows Update mechanism I always use these instructions for Updating Windows 10 using the Windows 10 ISO file.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#6 sudsy

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Posted 15 December 2017 - 05:42 PM

I looked at your link. It seems to lead to upgrading to Windows 10 rather than Updating Windows 10. I just need rev 1709. The PC has an AMD processor.

 

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#7 britechguy

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Posted 15 December 2017 - 05:55 PM

That's exactly what it does.  Changes in version number are known either as a feature update or a version upgrade.

 

If you're trying to go from version to version you are doing a feature update and the easiest way to do it when Windows Update is misbehaving is as documented in the link I gave previously.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 





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