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Computer not working after sign-in - Assert Failure message


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#1 andresgonzalezr

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Posted 13 December 2017 - 05:02 PM

Hello, I have a laptop running the latest public update for Windows 10. As I turned it on yesterday I got four different error messages for four processes which included IAStorIcon.exe, TOASTER.exe, and DropboxOEM.exe. The messages read as follows:

 

IAStorIcon.exe - Assert Failure

Expression: [mscorlib recursive resource lookup bug]

Description: Infinite recursion during resource lookup within mscorlib. This may be a bug in mscorlib, or potentially in certain extensibility points such as assembly resolve events or CultureInfo names. Resource name: Arg_ExternalException.

Abort/Retry/Ignore

 

I get these messages and the computer won't let me do anything else, no matter which option I click on the messages the computer won't do anything else. I can move the mouse around and click on stuff but no programs open, the start menu doesn't open, Ctrl+Alt+Supr does nothing, right clicking does nothing. It basically only lets me move the mouse. I tried to boot into safe mode and the first time it gave me a blue screen of death with the stop code: CRITICAL PROCESS DIED. It loaded all the way up to 100% and then it stood there for half an hour, until I forcefully shutdown the computer. Next time I was able to boot into the blue screen that lets you use a restore point but the time of restore point was from after this problem started so it did nothing. What can I do and how can I do it? My computer is pretty much unusable after signing in so that complicates things a bit. 

 

Any help would be greatly appreciated.



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#2 usasma

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Posted 14 December 2017 - 09:50 AM

My suggestion here would be to try a clean install of W10, but you may not be ready to try that at this time.

If not, either post over in the Am I Infected forums (in case this is a malware issue), or in the Windows 10 forums (where the experts for this sort of problem hang out).

 

Good luck!


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