Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


AdwCleaner found PUPs

  • Please log in to reply
2 replies to this topic

#1 Cazer


  • Members
  • 1 posts
  • Local time:06:13 PM

Posted 13 December 2017 - 01:32 PM



Adaware found 4 PUPs. I think it's because I downloaded Freemake Video Converter a few months ago.


I was recommended Revo uninstaller Pro to uninstall freemake but it's not available for Window's 10, is there anything available for Windows 10 to completely uninstall Freemaker.


The log is below. Should I delete the PUP's



# AdwCleaner - Logfile created on Wed Dec 13 18:12:57 2017
# Updated on 2017/29/11 by Malwarebytes
# Database: 12-13-2017.2
# Running on Windows 10 Home (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.Legacy, C:\Program Files (x86)\Common Files\freemake shared

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\pcv-var
PUP.Optional.ByteFence, [Key] - HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Reason\ReasonByteFence
PUP.Optional.FreeMakeConverter, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run | ProductUpdater
PUP.Optional.FreeMakeConverter, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 | ProductUpdater
PUP.Optional.ProductUpdater, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs | C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe
PUP.Optional.ProductUpdater, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs | C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\FMUpdater.dll
PUP.Optional.ProductUpdater, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs | C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\Toggling.dll
PUP.Optional.ProductUpdater, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs | C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\Newtonsoft.Json.dll
PUP.Optional.ProductUpdater, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs | C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\GAnalytics.dll
PUP.Optional.ProductUpdater, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs | C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\GoCartMonad.dll

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.


########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########

Edited by Cazer, 13 December 2017 - 01:33 PM.

BC AdBot (Login to Remove)


#2 quietman7


    Bleepin' Janitor

  • Global Moderator
  • 51,895 posts
  • Gender:Male
  • Location:Virginia, USA
  • Local time:01:13 PM

Posted 13 December 2017 - 04:59 PM

AdwCleaner is designed to search for (generic and static detecton) and remove many potentially unwanted programs (PUPs), adware, unnecessary unwanted toolbars, browser hijackers, browser extensions, add-ons/plug-ins, browser helper objects (BHOs) and other junkware as well as related services, registry entries (values, keys), files, folders and potentially unwanted extensions.

A Potentially Unwanted Program (PUP) is a very broad threat category which can encompass any number of different programs to include those which are benign as well as problematic. Thus, this type of detection does not always necessarily mean the file is malicious or a bad program. PUPs in and of themselves are not always bad...many are generally known, non-malicious but unwanted software usually containing adware or bundled with other free third-party software as a common practice by legitimate vendors to include toolbars, add-ons/plug-ins and browser extensions. PUPs are considered unwanted because they can cause undesirable system performance or other problems and are sometimes installed without the user's consent since they are often included when downloading legitimate programs. Some, users intentionally install programs with PUP characteristics because they are willing to trade-off the undesirable effects for the benefits provided by using them.

PUPs may also be defined somewhat differently by various security vendors and may or may not be detected/removed based on that definition. That fact adds to confusion and a lot of complaints from end users asking why a detection was not made on a particular file (program) they are having issues with.

Unless you recognize a detection or entry that you recognize as legit and know should not be removed, let AdwCleaner remove it.

Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 buddy215


  • Moderator
  • 13,395 posts
  • Gender:Male
  • Location:West Tennessee
  • Local time:12:13 PM

Posted 14 December 2017 - 06:19 AM

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Revo Uninstaller Free is fully compatible with 32-bit and 64-bit versions of Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 and Windows Server.


Yes...run a scan using AdwCleaner and be sure to click on Clean when scan is finished.


You should scan and clean using the programs below.


Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download


Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update its database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users