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New file server BSOD/Reboot


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#1 kebova1

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Posted 12 December 2017 - 11:11 PM

I am having issues with reboots and BSOD's on my newly built system that is basically a file server that runs a few programs in the background as services. I am running Windows 10 Pro and am using storage spaces in a parity configuration. I am experiencing reboots during the intensive task of copying files to my storage spaces pool. I cant even get 50gb without a reboot, I am copying not moving. I know this is intensive because the journal (parity data) is computed and written while copying files. This is the only time I experience BSOD's or reboots, regular surfing etc. is stable. Below is my Speecy snapshot link, and my Sysnative zip is attached. I will also list my known hardware below.

 

 

http://speccy.piriform.com/results/CDotT8BhAtLGBBSlIMIOVEq

 

Custom Built System       

Windows 10 Version 1709 Build 16299.125

x64

Clean OS Install
Installed using Windows Media Creation Tool
Age of hardware varies, RAM and 4x4TB HDD are new everything else was used/system pulls
OS is less than a week old and has been reinstalled several times 
i7-3770 
Radeon HD 5450 System pull from Dell Optiplex 980
Asus P8P67 Deluxe Rev 3.1 B3 

GSKILL F3-10666CL9D-8GBR

Seasonic S12-600 600W ATX 12V 

SIIG SC-SAE212-S2 PCI Express x1 Sata II

4 x Western Digital WD40EZRZ on Mobo Sata

1 x Seagate ST200DM001 on Mobo Sata

1 x Western Digital WD20EZRX on Mobo Sata

1 x Seagate ST3500620AS on Mobo Sata

1 x Seagate ST250LT007-9ZV14C on Mobo Sata (Boot Drive)

1 x Fujitsu MHZ2320BH on SIIG Controller Card (used for OS drive backup) in External Case using ESATA and USB powered by system

I currently have 2 of the Western Digital WD40EZRZ, the Seagate ST200DM001 and the Western Digital WD20EZRX in a storage space with approx 175GB of data on it,

I also have Serial, Audio, and Bluetooth disabled in the Mobo Bios.

 

 

 

 



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#2 kebova1

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Posted 12 December 2017 - 11:43 PM

driver verifier just gave a bsod, here is the mini dump. I think it is the video card?



#3 usasma

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Posted 14 December 2017 - 09:38 AM

Sysnative zip and minidump zip aren't attached.

Looks like you have about 10 hard drives attached - I wonder if 600 watts is enough for that.


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#4 kebova1

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Posted 14 December 2017 - 02:47 PM

I clicked choose file, but not attach this file...FACEPALM! They should be attached now. I have had 10 drives attached to this powersupply in the past, Seasonic is usually very conservative with power supply ratings. 

Attached Files



#5 usasma

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Posted 15 December 2017 - 07:29 AM

Yes, Seasonic is a great PSU - but PSU's lose capacity as they age.

 

The purpose of this question is to get you to evaluate your PSU.
- PSU's tend to get less efficient with age
- adding components over time may decrease the ability of the PSU to support the entire system (Maybe remove some stuff to see if that helps?)
- while you can measure the output of a PSU with a multimeter, the readings may change dramatically when the PSU is put under load.  PSU testing instructions (by dc3) here:  https://www.bleepingcomputer.com/forums/t/654994/pc-is-crashingfreezing-up-multiple-times-daily/page-2#entry4341756
- there's a free PSU test in the OCCT program at http://www.ocbase.com/

The only other way to test this (IMO) is to remove a bunch of the hard drives (temporarily) and see if that stops the problem.

Beyond that, it's your choice and I won't nag about anymore.

 

Your UEFI/BIOS (version 3602) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

F: drive only has about 3% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty).  Low free space can cause BSOD's - but the actual amount depends on the files being used by the system.  Please note that this is a fairly large drive - so I wonder how the 15% rule applies in such a situation.

 

Interestingly, Windows only detects 5 or 6 of your hard drives.

 

Many, many more Live Kernel Events than BSOD's in the WER section of the MSINFO32 report.
This is sometimes a symptom of a hardware problem.  As such, please start witht hese free hardware diagnostics:  http://www.carrona.org/hwdiag.html

If ALL of the diagnostics pass, then please run this procedure to help identify the problem device(s):  http://www.carrona.org/strpdown.html

 

Out of 3 memory dumps there were 3 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- overfull hard drives (drives with less than 15% free space)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results.

Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  
If unable to find an update, please uninstall the program that is responsible for that driver.  

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:
 
SiWinAcc.sys                Thu Jun 14 20:02:02 2007 (4671D6FA)
Silicon Image driver - comes with package for the SIxxxx drivers http://www.siliconimage.com/support/index.aspx
http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys
 
SiRemFil.sys                Wed Jun 20 15:42:10 2007 (46798312)
Silicon Image driver http://www.siliconimage.com/support/index.aspx
http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys
 
SI3132.sys                  Wed Oct  3 14:39:29 2007 (4703E1E1)
Silicon Image driver http://www.siliconimage.com/support/index.aspx
http://www.carrona.org/drivers/driver.php?id=SI3132.sys


Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Tue Dec 12 23:29:29.139 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121217-38625-01.dmp]
Windows 10 Kernel Version 16299 MP (8 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 0:11:11.847
Probably caused by :ntkrnlmp.exe ( nt!ViDeadlockCanProceed+28 )
BugCheck 1E, {ffffffffc000001d, fffff8014e23f18c, ffffde8a5aa04080, 7120c7f768}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff8014e23f18c, The address that the exception occurred at
Arg3: ffffde8a5aa04080, Parameter 0 of the exception
Arg4: 0000007120c7f768, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x1E_c000001d_VRF_BAD_IP_nt!ViDeadlockCanProceed
CPUID:        "Intel® Core™ i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3503
 
Processor may be overclocked!
Expected Frequency:   3400
Actual Frequency:     3503
Overclock Ratio:      1.03029
 
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8P67 REV 3.1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 12 21:59:50.263 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121217-37656-01.dmp]
Windows 10 Kernel Version 16299 MP (8 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 0:24:21.067
Probably caused by :NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+219 )
BugCheck D1, {ffffffffc88611cb, 2, 1, fffff808df8dbf59}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: ffffffffc88611cb, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff808df8dbf59, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  java.exe
FAILURE_BUCKET_ID: OLD_IMAGE_NETIO.SYS
CPUID:        "Intel® Core™ i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3503
 
Processor may be overclocked!
Expected Frequency:   3400
Actual Frequency:     3503
Overclock Ratio:      1.03029
 
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8P67 REV 3.1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 12 21:09:45.285 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121217-37625-01.dmp]
Windows 10 Kernel Version 16299 MP (8 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 1:21:10.088
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
*** ERROR: Module load completed but symbols could not be loaded for fileinfo.sys
*** WARNING: Unable to verify timestamp for SiWinAcc.sys
*** ERROR: Module load completed but symbols could not be loaded for SiWinAcc.sys
Probably caused by :memory_corruption
BugCheck FC, {ffffbb01e01bd838, 81000000053c6921, ffff83899d0acff0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: ffffbb01e01bd838, Virtual address for the attempted execute.
Arg2: 81000000053c6921, PTE contents.
Arg3: ffff83899d0acff0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  0xFC
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  SystemSettings.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3503
 
Processor may be overclocked!
Expected Frequency:   3400
Actual Frequency:     3503
Overclock Ratio:      1.03029
 
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8P67 REV 3.1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Dec 12 23:29:29.139 2017 (UTC - 5:00)**************************
SiWinAcc.sys                Thu Jun 14 20:02:02 2007 (4671D6FA)
SiRemFil.sys                Wed Jun 20 15:42:10 2007 (46798312)
SI3132.sys                  Wed Oct  3 14:39:29 2007 (4703E1E1)
intelppm.sys                Thu Sep 22 06:43:11 2011 (4E7B113F)
cbfs5.sys                   Sun Oct  4 06:17:25 2015 (5610FCB5)
vpnpbus.sys                 Sun Oct  4 06:18:02 2015 (5610FCDA)
atikmpag.sys                Wed Nov  4 16:16:43 2015 (563A75BB)
atikmdag.sys                Wed Nov  4 16:39:32 2015 (563A7B14)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)
rt640x64.sys                Wed Oct  5 09:32:55 2016 (57F50107)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 12 21:59:50.263 2017 (UTC - 5:00)**************************
intelide.sys                ***** Invalid 1994 Invalid 1994 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 12 21:09:45.285 2017 (UTC - 5:00)**************************
MpKsl6503b812.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
MpKsl2af8c269.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)


http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys
http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys
http://www.carrona.org/drivers/driver.php?id=SI3132.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=cbfs5.sys
http://www.carrona.org/drivers/driver.php?id=vpnpbus.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
MpKsl6503b812.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl2af8c269.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 kebova1

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Posted 23 January 2018 - 01:25 PM

Resurrecting this topic because I'm back working on this system. I removed all but the OS hdd and didn't have any issues until I got to memtest86. I get the 2 stick to finish the tests with no errors multiple times on all 4 slots, when testing one at a time. My issues is anytime I test both stick in either a 1-3 or 2-4 configuration memtest86 freezes before completion. Any advice? I also checked and I am running the most recent bios release for the mobo.

Edited by kebova1, 23 January 2018 - 01:26 PM.


#7 usasma

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Posted 24 January 2018 - 01:25 PM

I'm not a hardware expert - so I usually suggest that you post over in the Internal Hardware forums and let the experts there have a look.

  http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

 

Good Luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 HyperHenry

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Posted 25 January 2018 - 02:37 PM

Your 500 GB Seagate is failing. Speccy shows it as WARNING and there's over 2,000 reallocated sectors.






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