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sudden slow down


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5 replies to this topic

#1 bassinbob54

bassinbob54

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Posted 12 December 2017 - 09:13 PM

hello and thanks in advance...My dell inspiron laptop with the latest windows 10 version has slowed down to a crawl since the last windows upgrade. Now it takes forever for any page to load or app to open. The day before the fall update it was a fast computer now its not. I have downloaded nothing before this happened so I have no idea where to even start figuring why its now slow. With 8 GB of ram it has always been quick to respond. I ran eset and rouge killer with both scans clean and all programs are kept updated by Ucheck. Any ideas would be welcome. Thank you...Oh yea performed a clean boot alsp but still slow.



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#2 jenae

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Posted 12 December 2017 - 10:22 PM

Hi, go to search and type:- command prompt, right click on the returned command prompt and select "run as administrator" an elevated cmd prompt will open. Copy ALL the cmd below and then right click anywhere in the cmd prompt window select "paste" the cmd will append to the prompt. Press enter.

 

echo > 0 & systeminfo | find /V /I "hotfix" | find /V "KB" >> 0 & WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /format:list >> 0 & wmic PATH Win32_VideoController GET Description,PNPDeviceID /format:list >> 0 & tasklist /v >> 0 & net start >> 0 & echo >> 0 & notepad 0

 

A notepad with data will open, save the notepad and use the "More reply options" here to upload the saved file into your reply, this will tell us a lot about your computer.



#3 bassinbob54

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Posted 13 December 2017 - 04:51 AM

echo > 0 & systeminfo | find /V /I "hotfix" | find /V "KB" >> 0 & WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /format:list >> 0 & wmic PATH Win32_VideoController GET Description,PNPDeviceID /format:list >> 0 & tasklist /v >> 0 & net start >> 0 & echo >> 0 & notepad 0Attached File  0.txt   43.32KB   2 downloadsAttached File  0.txt   43.32KB   2 downloads



#4 bassinbob54

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Posted 13 December 2017 - 04:53 AM

echo > 0 & systeminfo |
Host Name:                 MYPC
OS Name:                   Microsoft Windows 10 Home
OS Version:                10.0.16299 N/A Build 16299
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Bob
Registered Organization:  
Product ID:                00325-80381-80098-AAOEM
Original Install Date:     12/7/2017, 11:58:09 PM
System Boot Time:          12/12/2017, 8:56:11 PM
System Manufacturer:       Dell Inc.
System Model:              Inspiron 3558
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 61 Stepping 4 GenuineIntel ~2100 Mhz
BIOS Version:              Dell Inc. A13, 6/23/2017
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory:     6,054 MB
Available Physical Memory: 3,633 MB
Virtual Memory: Max Size:  7,706 MB
Virtual Memory: Available: 5,048 MB
Virtual Memory: In Use:    2,658 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\MYPC
Network Card(s):           3 NIC(s) Installed.
                           [01]: Intel® Dual Band Wireless-AC 3160
                                 Connection Name: Wi-Fi
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.1.1
                                 IP address(es)
                                 [01]: 192.168.1.3
                                 [02]: fe80::ef:ccf7:1b58:8215
                           [02]: Realtek PCIe FE Family Controller
                                 Connection Name: Ethernet
                                 Status:          Media disconnected
                           [03]: Bluetooth Device (Personal Area Network)
                                 Connection Name: Bluetooth Network Connection
                                 Status:          Media disconnected
Hyper-V Requirements:      VM Monitor Mode Extensions: Yes
                           Virtualization Enabled In Firmware: Yes
                           Second Level Address Translation: Yes
                           Data Execution Prevention Available: Yes
 
 
 
 d i s p l a y N a m e = W i n d o w s   D e f e n d e r
 
 
 
 
 
 d i s p l a y N a m e = E S E T   N O D 3 2   A n t i v i r u s
 
 
 
 
 
 
 
 
 
 D e s c r i p t i o n = I n t e l ( R )   H D   G r a p h i c s   5 5 0 0
 
 P N P D e v i c e I D = P C I \ V E N _ 8 0 8 6 & a m p ; D E V _ 1 6 1 6 & a m p ; S U B S Y S _ 0 6 B 0 1 0 2 8 & a m p ; R E V _ 0 9 \ 3 & a m p ; 1 1 5 8 3 6 5 9 & a m p ; 0 & a m p ; 1 0
 
 
 
 
 
 
Image Name                     PID Session Name        Session#    Mem Usage Status          User Name                                              CPU Time Window Title                                                           
========================= ======== ================ =========== ============ =============== ================================================== ============ ========================================================================
System Idle Process              0 Services                   0          8 K Unknown         NT AUTHORITY\SYSTEM                                     3:47:24 N/A                                                                    
System                           4 Services                   0      4,616 K Unknown         N/A                                                     0:09:56 N/A                                                                    
smss.exe                       388 Services                   0      1,128 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
csrss.exe                      556 Services                   0      5,284 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:45 N/A                                                                    
wininit.exe                    644 Services                   0      6,324 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
services.exe                   768 Services                   0      9,220 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:32 N/A                                                                    
lsass.exe                      800 Services                   0     17,656 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:38 N/A                                                                    
svchost.exe                    916 Services                   0      3,608 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
fontdrvhost.exe                928 Services                   0      3,132 K Unknown         Font Driver Host\UMFD-0                                 0:00:00 N/A                                                                    
svchost.exe                    980 Services                   0     29,960 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:49 N/A                                                                    
svchost.exe                    368 Services                   0     13,740 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:01:00 N/A                                                                    
svchost.exe                    448 Services                   0      7,156 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:02 N/A                                                                    
svchost.exe                   1088 Services                   0      9,500 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   1108 Services                   0     11,080 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   1124 Services                   0     10,500 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   1272 Services                   0     14,380 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:13 N/A                                                                    
svchost.exe                   1288 Services                   0     21,340 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:15 N/A                                                                    
svchost.exe                   1332 Services                   0      5,572 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   1360 Services                   0     10,468 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:01 N/A                                                                    
svchost.exe                   1408 Services                   0     12,484 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:01 N/A                                                                    
svchost.exe                   1516 Services                   0      7,424 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   1564 Services                   0      8,936 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:06 N/A                                                                    
svchost.exe                   1584 Services                   0      6,104 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
ekrn.exe                      1712 Services                   0    112,632 K Unknown         NT AUTHORITY\SYSTEM                                     0:07:23 N/A                                                                    
dasHost.exe                   1736 Services                   0     12,792 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:01 N/A                                                                    
svchost.exe                   1776 Services                   0     18,544 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:07 N/A                                                                    
svchost.exe                   1832 Services                   0      8,648 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   1888 Services                   0     69,152 K Unknown         NT AUTHORITY\SYSTEM                                     0:05:24 N/A                                                                    
svchost.exe                   1896 Services                   0      5,312 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:01 N/A                                                                    
svchost.exe                   1904 Services                   0      7,408 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   1932 Services                   0      9,536 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   1940 Services                   0      7,044 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:02 N/A                                                                    
Memory Compression            2016 Services                   0     18,928 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:27 N/A                                                                    
svchost.exe                   1948 Services                   0      8,128 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   2072 Services                   0      7,528 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:01 N/A                                                                    
svchost.exe                   2084 Services                   0     11,808 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:06 N/A                                                                    
igfxCUIService.exe            2128 Services                   0      8,432 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   2184 Services                   0      7,556 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   2196 Services                   0      9,380 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:04 N/A                                                                    
svchost.exe                   2204 Services                   0      7,616 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   2424 Services                   0     17,760 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:25 N/A                                                                    
svchost.exe                   2452 Services                   0     11,972 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:05 N/A                                                                    
RtkAudioService64.exe         2560 Services                   0      6,948 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   2616 Services                   0      7,724 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:05 N/A                                                                    
svchost.exe                   2624 Services                   0     11,860 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:01 N/A                                                                    
svchost.exe                   2632 Services                   0      5,928 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   2640 Services                   0     11,456 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:36 N/A                                                                    
svchost.exe                   2852 Services                   0      7,096 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:10 N/A                                                                    
svchost.exe                   3064 Services                   0     13,168 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:02 N/A                                                                    
svchost.exe                   2312 Services                   0     13,196 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:01 N/A                                                                    
audiodg.exe                   2532 Services                   0     30,468 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:51:24 N/A                                                                    
spoolsv.exe                   3108 Services                   0     11,504 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   3204 Services                   0      7,608 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:00 N/A                                                                    
svchost.exe                   3580 Services                   0      5,044 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   3588 Services                   0     26,584 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:19 N/A                                                                    
CybereasonRansomFreeServi     3596 Services                   0     63,888 K Unknown         NT AUTHORITY\SYSTEM                                     0:22:01 N/A                                                                    
svchost.exe                   3612 Services                   0     19,728 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:25 N/A                                                                    
svchost.exe                   3620 Services                   0     12,408 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:19 N/A                                                                    
ibtsiva.exe                   3640 Services                   0      3,900 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   3664 Services                   0     14,140 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:02 N/A                                                                    
MB3Service.exe                3676 Services                   0     36,908 K Unknown         NT AUTHORITY\SYSTEM                                     0:03:03 N/A                                                                    
svchost.exe                   3712 Services                   0      6,040 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
SecurityHealthService.exe     3764 Services                   0     14,004 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:01 N/A                                                                    
svchost.exe                   3808 Services                   0     19,812 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:02 N/A                                                                    
SearchIndexer.exe             3816 Services                   0     35,132 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:32 N/A                                                                    
WavesSysSvc64.exe             3824 Services                   0      5,480 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
MsMpEng.exe                   3868 Services                   0     16,472 K Unknown         NT AUTHORITY\SYSTEM                                     0:01:26 N/A                                                                    
svchost.exe                   3884 Services                   0      8,436 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
SynTPEnhService.exe           3892 Services                   0      4,780 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   3920 Services                   0      5,300 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   3948 Services                   0      6,896 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   4136 Services                   0      5,052 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   4164 Services                   0      6,672 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:00 N/A                                                                    
svchost.exe                   4792 Services                   0     12,368 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:01 N/A                                                                    
svchost.exe                   4796 Services                   0      8,628 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   4900 Services                   0     51,388 K Unknown         NT AUTHORITY\SYSTEM                                     0:02:24 N/A                                                                    
svchost.exe                   5032 Services                   0      9,292 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   5400 Services                   0      6,548 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   5820 Services                   0      6,884 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   5968 Services                   0     11,480 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
svchost.exe                   6296 Services                   0      5,752 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
PresentationFontCache.exe     6348 Services                   0     16,668 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:01 N/A                                                                    
svchost.exe                   6416 Services                   0     19,616 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:16 N/A                                                                    
svchost.exe                   7052 Services                   0      6,864 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   7288 Services                   0     20,816 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:02 N/A                                                                    
svchost.exe                   9172 Services                   0     19,736 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:01 N/A                                                                    
svchost.exe                   4356 Services                   0      9,064 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
DDVRulesProcessor.exe         9252 Services                   0     11,204 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   3320 Services                   0     15,880 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:10 N/A                                                                    
svchost.exe                  11656 Services                   0     11,392 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:22 N/A                                                                    
SupportAssistAgent.exe       12004 Services                   0     73,532 K Unknown         NT AUTHORITY\SYSTEM                                     0:01:06 N/A                                                                    
DDVDataCollector.exe         12240 Services                   0     15,512 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:07 N/A                                                                    
DDVCollectorSvcApi.exe        1972 Services                   0      6,560 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
IntelCpHeciSvc.exe            1844 Services                   0      9,380 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   6880 Services                   0      9,396 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
csrss.exe                    10264 Console                    2      5,056 K Running         NT AUTHORITY\SYSTEM                                     0:00:12 N/A                                                                    
winlogon.exe                 11448 Console                    2      9,872 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
fontdrvhost.exe               9148 Console                    2      9,592 K Unknown         Font Driver Host\UMFD-2                                 0:00:00 N/A                                                                    
dwm.exe                       9408 Console                    2     56,672 K Running         Window Manager\DWM-2                                    0:00:37 DWM Notification Window                                                
svchost.exe                   5548 Services                   0      6,772 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                  11168 Services                   0     10,276 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:01 N/A                                                                    
svchost.exe                   9960 Services                   0      8,532 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
mbarw.exe                     1976 Console                    2     33,696 K Running         MYPC\Bob                                                0:00:05 QTrayIconMessageWindow                                                 
RAVBg64.exe                   8544 Console                    2     14,836 K Running         NT AUTHORITY\SYSTEM                                     0:00:00 Realtek HD Audio Background Process for Vista                          
SynTPEnh.exe                  8244 Console                    2     23,656 K Running         MYPC\Bob                                                0:00:02 N/A                                                                    
RAVBg64.exe                   3244 Console                    2     14,056 K Running         NT AUTHORITY\SYSTEM                                     0:00:00 Realtek HD Audio Background Process for Vista                          
sihost.exe                    6600 Console                    2     25,972 K Running         MYPC\Bob                                                0:00:13 N/A                                                                    
svchost.exe                   6232 Console                    2     23,548 K Unknown         MYPC\Bob                                                0:00:01 N/A                                                                    
svchost.exe                   6304 Console                    2     35,856 K Running         MYPC\Bob                                                0:00:16 Windows Push Notifications Platform                                    
taskhostw.exe                 8196 Console                    2     19,200 K Running         MYPC\Bob                                                0:00:05 Task Host Window                                                       
CybereasonRansomFree.exe      3796 Console                    2     15,544 K Running         MYPC\Bob                                                0:00:09 N/A                                                                    
igfxEM.exe                   10556 Console                    2     12,480 K Running         MYPC\Bob                                                0:00:00 The Event Manager - Status                                             
igfxHK.exe                    5896 Console                    2      9,224 K Running         MYPC\Bob                                                0:00:00 HotKey Listener                                                        
igfxTray.exe                 11688 Console                    2     11,384 K Running         MYPC\Bob                                                0:00:00 igfxtrayWindow                                                         
explorer.exe                  5964 Console                    2     83,748 K Running         MYPC\Bob                                                0:00:25 N/A                                                                    
SynTPHelper.exe               4128 Console                    2      4,684 K Running         MYPC\Bob                                                0:00:00 N/A                                                                    
ShellExperienceHost.exe       3336 Console                    2     73,604 K Running         MYPC\Bob                                                0:00:06 New notification                                                       
SearchUI.exe                  8248 Console                    2    151,680 K Running         MYPC\Bob                                                0:00:31 Cortana                                                                
RuntimeBroker.exe             9224 Console                    2     21,996 K Running         MYPC\Bob                                                0:00:12 OLEChannelWnd                                                          
RuntimeBroker.exe             1356 Console                    2     31,312 K Running         MYPC\Bob                                                0:00:03 N/A                                                                    
RemindersServer.exe           7876 Console                    2     20,168 K Unknown         MYPC\Bob                                                0:00:01 N/A                                                                    
smartscreen.exe               6932 Console                    2     34,560 K Unknown         MYPC\Bob                                                0:00:04 N/A                                                                    
ctfmon.exe                    6720 Console                    2     14,064 K Running         MYPC\Bob                                                0:00:02 N/A                                                                    
RuntimeBroker.exe             8036 Console                    2     23,188 K Running         MYPC\Bob                                                0:00:09 N/A                                                                    
TabTip.exe                    6724 Console                    2     15,308 K Running         MYPC\Bob                                                0:00:02 G                                                                      
TabTip32.exe                  9624 Console                    2      5,128 K Unknown         MYPC\Bob                                                0:00:00 N/A                                                                    
SpeechRuntime.exe            11788 Console                    2     27,800 K Running         MYPC\Bob                                                0:00:22 SapiOneCoreServerReceiver                                              
SkypeHost.exe                 2704 Console                    2     23,920 K Unknown         MYPC\Bob                                                0:00:02 N/A                                                                    
RuntimeBroker.exe             7084 Console                    2     11,276 K Unknown         MYPC\Bob                                                0:00:00 N/A                                                                    
egui.exe                     10500 Console                    2     38,332 K Running         MYPC\Bob                                                0:00:06 ESET NOD32 Antivirus                                                   
svchost.exe                   1476 Console                    2     30,476 K Unknown         MYPC\Bob                                                0:00:03 N/A                                                                    
WmiPrvSE.exe                  2240 Services                   0     18,924 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:06 N/A                                                                    
RuntimeBroker.exe            11236 Console                    2      2,180 K Unknown         MYPC\Bob                                                0:00:00 N/A                                                                    
ApplicationFrameHost.exe     10464 Console                    2     28,076 K Running         MYPC\Bob                                                0:00:02 sudden slow down - Windows 10 Support ?- Microsoft Edge                
MicrosoftEdge.exe             1312 Console                    2     89,584 K Running         MYPC\Bob                                                0:00:21 N/A                                                                    
browser_broker.exe            2508 Console                    2     19,804 K Running         MYPC\Bob                                                0:00:01 OleMainThreadWndName                                                   
RuntimeBroker.exe              480 Console                    2     25,452 K Running         MYPC\Bob                                                0:00:01 OleMainThreadWndName                                                   
MicrosoftEdgeCP.exe          10060 Console                    2     88,588 K Running         MYPC\Bob                                                0:00:19 N/A                                                                    
MicrosoftEdgeCP.exe           5764 Console                    2     24,536 K Running         MYPC\Bob                                                0:00:10 Microsoft Edge                                                         
RuntimeBroker.exe             9456 Console                    2     12,404 K Unknown         MYPC\Bob                                                0:00:00 N/A                                                                    
MicrosoftEdgeCP.exe           9948 Console                    2    159,884 K Running         MYPC\Bob                                                0:01:28 N/A                                                                    
MicrosoftEdgeCP.exe           7804 Console                    2     26,004 K Running         MYPC\Bob                                                0:00:01 Microsoft Edge                                                         
MicrosoftEdgeCP.exe           1784 Console                    2     25,756 K Running         MYPC\Bob                                                0:00:01 Microsoft Edge                                                         
CompatTelRunner.exe           7328 Services                   0      1,796 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
conhost.exe                   5720 Services                   0      2,604 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
CompatTelRunner.exe          10224 Services                   0     29,704 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:56 N/A                                                                    
WmiPrvSE.exe                 11144 Services                   0      8,524 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
SearchProtocolHost.exe        8528 Console                    2      7,396 K Unknown         MYPC\Bob                                                0:00:00 N/A                                                                    
SearchFilterHost.exe          4004 Services                   0      6,308 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
svchost.exe                   3944 Services                   0      6,900 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
Windows.WARP.JITService.e      324 Services                   0      5,092 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
MicrosoftEdgeCP.exe           3900 Console                    2     26,024 K Running         MYPC\Bob                                                0:00:01 Microsoft Edge                                                         
dllhost.exe                   9376 Console                    2     10,712 K Running         MYPC\Bob                                                0:00:00 OleMainThreadWndName                                                   
backgroundTaskHost.exe        1420 Console                    2     24,192 K Unknown         MYPC\Bob                                                0:00:02 N/A                                                                    
svchost.exe                  10036 Services                   0      8,212 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
cmd.exe                       2268 Console                    2      3,528 K Running         MYPC\Bob                                                0:00:00 Administrator: Command Prompt - tasklist  /v                           
conhost.exe                  10108 Console                    2     18,936 K Running         MYPC\Bob                                                0:00:01 N/A                                                                    
svchost.exe                   3272 Services                   0      5,808 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
sppsvc.exe                    2596 Services                   0     11,284 K Unknown         NT AUTHORITY\NETWORK SERVICE                            0:00:04 N/A                                                                    
WmiPrvSE.exe                  8116 Services                   0      8,328 K Unknown         NT AUTHORITY\LOCAL SERVICE                              0:00:00 N/A                                                                    
TrustedInstaller.exe          2908 Services                   0      6,812 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:00 N/A                                                                    
TiWorker.exe                  8900 Services                   0     10,248 K Unknown         NT AUTHORITY\SYSTEM                                     0:00:01 N/A                                                                    
tasklist.exe                  2080 Console                    2      8,888 K Unknown         MYPC\Bob                                                0:00:00 N/A                                                                    
These Windows services are started:
   Application Information
   AppX Deployment Service (AppXSVC)
   Background Tasks Infrastructure Service
   Base Filtering Engine
   Bluetooth Support Service
   CNG Key Isolation
   COM+ Event System
   Computer Browser
   Connected Devices Platform Service
   Connected Devices Platform User Service_9d0dfc
   Connected User Experiences and Telemetry
   Contact Data_9d0dfc
   CoreMessaging
   Credential Manager
   Cryptographic Services
   Cybereason RansomFree Engine
   Data Sharing Service
   Data Usage
   DCOM Server Process Launcher
   Delivery Optimization
   Dell Data Vault Collector
   Dell Data Vault Processor
   Dell Data Vault Service API
   Dell SupportAssist Agent
   Device Association Service
   DHCP Client
   Diagnostic Policy Service
   Diagnostic Service Host
   Diagnostic System Host
   Distributed Link Tracking Client
   DNS Client
   ESET Service
   Function Discovery Provider Host
   Function Discovery Resource Publication
   Geolocation Service
   Group Policy Client
   HomeGroup Provider
   Human Interface Device Service
   Intel Bluetooth Service
   Intel® Content Protection HECI Service
   Intel® HD Graphics Control Panel Service
   IP Helper
   Local Session Manager
   Malwarebytes Anti-Ransomware Service
   Microsoft Passport Container
   Network Connected Devices Auto-Setup
   Network Connection Broker
   Network List Service
   Network Location Awareness
   Network Store Interface Service
   Payments and NFC/SE Manager
   Plug and Play
   Power
   Print Spooler
   Program Compatibility Assistant Service
   Realtek Audio Service
   Remote Access Connection Manager
   Remote Procedure Call (RPC)
   RPC Endpoint Mapper
   Secure Socket Tunneling Protocol Service
   Security Accounts Manager
   Security Center
   Server
   Shell Hardware Detection
   Software Protection
   SSDP Discovery
   State Repository Service
   Storage Service
   Superfetch
   Sync Host_9d0dfc
   SynTPEnh Caller Service
   System Event Notification Service
   System Events Broker
   Task Scheduler
   TCP/IP NetBIOS Helper
   Telephony
   Themes
   Tile Data model server
   Time Broker
   Touch Keyboard and Handwriting Panel Service
   UPnP Device Host
   User Data Access_9d0dfc
   User Data Storage_9d0dfc
   User Manager
   User Profile Service
   WarpJITSvc
   Waves Audio Services
   Web Account Manager
   Windows Audio
   Windows Audio Endpoint Builder
   Windows Connection Manager
   Windows Defender Antivirus Service
   Windows Defender Firewall
   Windows Defender Security Center Service
   Windows Event Log
   Windows Font Cache Service
   Windows License Manager Service
   Windows Management Instrumentation
   Windows Modules Installer
   Windows Presentation Foundation Font Cache 3.0.0.0
   Windows Push Notifications System Service
   Windows Push Notifications User Service_9d0dfc
   Windows Search
   Windows Time
   Windows Update
   WinHTTP Web Proxy Auto-Discovery Service
   WLAN AutoConfig
   Workstation
The command completed successfully.
ECHO is on.

hello, I hope this is what you wanted and i hope i;ve posted it properly. thanks


Edited by bassinbob54, 13 December 2017 - 02:47 PM.


#5 jenae

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Posted 13 December 2017 - 04:05 PM

Hi, well I appreciate that people get confused when you read about certain "malware' attacks and of course the commercial market jumps on the bandwagon, all of a sudden you have specialist "ransomware" removal utils.

 

This is a case of where more is not good.

 

You have eset, windows defender, eset firewall and windows defender firewall, you also have malwarebytes and cybereasonRansomFree.

 

All these utils will conflict with each other and instead of getting a good computing experience your desire to be safe has destroyed your experience, not at all the outcome you desired.

 

You need to be rid of eset, malwarebytes and cybereasonRansomFree.

 

Your own diligence in computer usage, is more important then any "protection" utility's.

 

Use the developers uninstall tools to be rid of them.

 

The smart and superior choice is to use only windows defender and windows firewall, for malware use superantispyware.

 

You also have Dell bloatware which you don't need, we always remove this before delivery to our clients, windows does a better job by itself.



#6 bassinbob54

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Posted 13 December 2017 - 04:56 PM

hello again and thank you for your prompt reply. I did as you asked and uninstalled ESET,Malwarebytes anti ransome and cyberreason. Just finished restarting after the uninstall and already my computer is running faster! Many thanks and was wondering if you could tell me exactly what bloatware to remove from Dell. There is several programs they installed and i dont know if all should be deleted or just certain ones? Again thank you very much for your assistance.


Edited by bassinbob54, 13 December 2017 - 04:57 PM.





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