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8 replies to this topic

#1 pinegum

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Posted 12 December 2017 - 01:58 PM

I'm running w7 sp1 with a microsoft wireless keyboard. The copy command cntrl-C works but the past command cntrl-V doesn't. How do I fix this. I've been requested several times to copy/paste a file resulting from instructions from a tech helper on Sysnative, it simply won't paste. I have to send him an email attachment to get it to him.  If you can solve this, I'd be thank to you!!



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#2 mikey11

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Posted 12 December 2017 - 02:19 PM

use your mouse to copy and paste....right click



#3 pinegum

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Posted 12 December 2017 - 07:13 PM

Doesn't solve using my keyboard shortcut. On your method the PASTE option is not available, grayed out



#4 Platypus

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Posted 12 December 2017 - 09:26 PM

If the option is not available from the mouse right-click menu, it looks like the clipboard paste function has stopped working, rather than the keyboard shortcut. How have you determined that the ctrl-C has copied to the clipboard?

 

Unfortunately, there are many possible causes for clipboard malfunction. When did it start happening? The problem can be caused by an operation that was performed or an application that was installed or used at the time the problem arose. (Not so helpful if it's uncertain just how long it has been that way.)

 

Do you run, or have you run any registry cleaners or system optimizers around the time the problem started? A damaged registry can cause it.

 

System file corruption is a possibility - you can try running sfc/scannow as Administrator.

 

Do you run any software that may utilize a shared clipboard - VM or remote assistance software, e.g. logmein?

 

Do you use Remote Desktop? If so look for RDPCLIP.EXE in Task Manager, stop it and see if anything changes.


Edited by Platypus, 12 December 2017 - 09:35 PM.

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#5 cmptrgy

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Posted 12 December 2017 - 10:04 PM

Doesn't solve using my keyboard shortcut. On your method the PASTE option is not available, grayed out

mikey11's request was to use your mouse to copy and paste.

When you mention it doesn't solve using the keyboard shortcut, does it mean you used Ctrl+C keyboard shortcut and then used the mouse right click menu to paste?

If so please do not use either keyboard shortcut, use the mouse right click menu to both copy and paste.



#6 pinegum

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Posted 13 December 2017 - 02:41 PM

I don't mix using mouse & keyboard. the keyboard cntrl-V has never worked for me. Guess nobody can fix this, but thanks for the suggestions



#7 JohnC_21

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Posted 13 December 2017 - 02:48 PM

Does Ctrl + Insert for Copy and Shift + Insert for Paste work?



#8 pinegum

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Posted 13 December 2017 - 03:07 PM

It worked on a "test" on notepad........:-)

 

I'll let you know if it works inserting files to a Sysnative forum page. 



#9 cmptrgy

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Posted 13 December 2017 - 07:45 PM

I don't mix using mouse & keyboard. the keyboard cntrl-V has never worked for me. Guess nobody can fix this, but thanks for the suggestions

Thank you for that information. Can you try a different keyboard to see if it works?

On the Microsoft wireless keyboard, I imagine its a combination wireless mouse/keyboard combination.

What model is it?






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