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Slow startup then disk thrashing for ~10min before settling down


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#1 _Adi

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Posted 12 December 2017 - 08:04 AM

Hi,

 

  I have a desktop PC, that auto-upgraded from Windows 7 to Windows 10 (this was quite a long time ago - over 1 year).

In normal use the PC functions fine.

 

However one thing really bothers me: Startup time is really slow (~4-5 minutes) and even after logging in, the Disk usage is at 100% (according to the Task-Manager) and thrashing for about 10 minutes. After which everything settles down and quiets down.

 

I tried looking for one particular offending process (e.g. AV (NOD32) or backup service (CrashPlan)) but I do not have any conclusions.

 

Please advise how to find out what's happening.

 

Thanks!!



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#2 mikey11

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Posted 12 December 2017 - 08:26 AM

are you sure its the hard drive that is making the noise and not a fan?



#3 _Adi

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Posted 12 December 2017 - 08:28 AM

It's not about noise. 

The system is sluggish and the Task Manager shows Disk Usage at 100%.



#4 mikey11

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Posted 12 December 2017 - 08:30 AM

It's not about noise. 

The system is sluggish and the Task Manager shows Disk Usage at 100%.

 

 

well that CAN BE about noise......maybe your hard drive is failing,

 

i would start by testing the drive using the manufacturers software,

 

a noisy hard drive and a sluggish hard drive are two of the most common signs of failure


Edited by mikey11, 12 December 2017 - 08:32 AM.


#5 _Adi

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Posted 12 December 2017 - 08:33 AM

Thanks - I did try that and didn't find any problems.



#6 mikey11

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Posted 12 December 2017 - 08:35 AM

what brand is your hard drive?

what software did you use to test with?



#7 _Adi

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Posted 12 December 2017 - 08:41 AM

Western Digital, I used some app from their website (this was a while ago).
Here's what Speccy says:

 

 

Storage

Hard drives
ATA WDC WD10EALX-008 SCSI Disk Device
Heads 16
Cylinders 121,601
Tracks 31,008,255
Sectors 1,953,520,065
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number WD-WCATRA532256
Firmware Version Number 05.01D05
LBA Size 48-bit LBA
Power On Count 22331 times
Power On Time 1387.8 days
Features S.M.A.R.T., NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA III 6.0Gb/s
Interface SATA
Capacity 931 GB
Real size 1,000,204,886,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 39 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
Attribute name Real value Current Worst Threshold Raw Value Status
01 Read Error Rate 0 200 200 51 00000002F9 Good
03 Spin-Up Time 4091 ms 178 177 21 0000000FFB Good
04 Start/Stop Count 22,358 78 78 0 0000005756 Good
05 Reallocated Sectors Count 0 200 200 140 0000000000 Good
07 Seek Error Rate 0 100 253 0 0000000000 Good
09 Power-On Hours (POH) 1387d 20h 55 55 0 000000821C Good
0A Spin Retry Count 0 100 100 0 0000000000 Good
0B Recalibration Retries 0 100 100 0 0000000000 Good
0C Device Power Cycle Count 22,331 78 78 0 000000573B Good
C0 Power-off Retract Count 22,326 171 171 0 0000005736 Good
C1 Load/Unload Cycle Count 31 200 200 0 000000001F Good
C2 Temperature 38 °C 109 97 0 0000000026 Good
C4 Reallocation Event Count 0 200 200 0 0000000000 Good
C5 Current Pending Sector Count 1 200 200 0 0000000001 Good
C6 Uncorrectable Sector Count 1 200 200 0 0000000001 Good
C7 UltraDMA CRC Error Count 0 200 200 0 0000000000 Good
C8 Write Error Rate / Multi-Zone Error Rate 1 200 200 0 0000000001 Good
Partition 0
Partition ID Disk #0, Partition #0
Size 100 MB
Partition 1
Partition ID Disk #0, Partition #1
Disk Letter C:
File System NTFS
Volume Serial Number 6E9D53E9
Size 930 GB
Used Space 734 GB (78%)
Free Space 195 GB (22%)
Partition 2
Partition ID Disk #0, Partition #2
File System NTFS
Volume Serial Number 9CA25DF4
Size 449 MB
Used Space 379 MB (84%)
Free Space 70 MB (16%)


#8 mikey11

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Posted 12 December 2017 - 08:48 AM

i would suggest testing it again using the WD software here.....

 

https://support.wdc.com/knowledgebase/answer.aspx?ID=940

 

run the extended/long test.....not the quick one


Edited by mikey11, 12 December 2017 - 08:49 AM.


#9 _Adi

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Posted 12 December 2017 - 08:50 AM

Thanks. I'll let it run overnight and get back with the details.



#10 Kilroy

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Posted 12 December 2017 - 01:15 PM

How much RAM do you have in the machine? 



#11 _Adi

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Posted 12 December 2017 - 01:27 PM

Brand new 16GB
 

From Speccy:

 

RAM

Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type DDR3
Size 16384 MBytes
Channels # Dual
DRAM Frequency 799.9 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 11 clocks
Cycle Time (tRAS) 27 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 50 %
Total Physical 16 GB
Available Physical 7.89 GB
Total Virtual 32 GB
Available Virtual 22 GB
SPD
Number Of SPD Modules 2
Slot #1
Slot #2

Edited by _Adi, 12 December 2017 - 01:27 PM.


#12 RolandJS

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Posted 12 December 2017 - 02:13 PM

Please tell us you have been making and are still making full images of your OS and Data partitions onto external media.

While embarking upon computer technician hardware testing is aok, please consider backups before data recovery becomes mandatory.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#13 _Adi

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Posted 13 December 2017 - 07:02 AM

I have data backups - though I do not have full-disk OS (recovery) backups. 

Which service/tools do you recommend for that?

Any recommendations?

 

Also, I ran the WD software and it did find some bad sectors. I did not repair them yet as Windows decided to updated itself and I wanted to make sure I have a "stable" system first and to allow my backups to finish.

I'm running it again now and will report back.



#14 xrobwx

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Posted 13 December 2017 - 08:06 AM

Macrium Reflect is a great one. 



#15 mikey11

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Posted 13 December 2017 - 08:20 AM

I have data backups - though I do not have full-disk OS (recovery) backups. 

Which service/tools do you recommend for that?

Any recommendations?

 

Also, I ran the WD software and it did find some bad sectors. I did not repair them yet as Windows decided to updated itself and I wanted to make sure I have a "stable" system first and to allow my backups to finish.

I'm running it again now and will report back.

 

 

you can create your own OS install media.....you don't need to copy that from the current drive

 

Download a windows 10 ISO file....then use RUFUS to create a bootable installation USB stick

 

RUFUS......

 

https://rufus.akeo.ie/

 

however....if your hard drive is failing you need to replace that first


Edited by mikey11, 13 December 2017 - 08:20 AM.





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