Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

slow computer


  • Please log in to reply
19 replies to this topic

#1 sciencemagic

sciencemagic

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:41 PM

Posted 11 December 2017 - 08:57 PM

I had my computer rebuilt about 8 mo. ago and it worked fine. But, I have noticed that starting about 2 mo. ago my computer has gotten noticeably slower. I have been told it is because of all the Windows updates. If so, how can I either delete or do something about it, if in fact updates are a issue? Can someone help? Thank you.



BC AdBot (Login to Remove)

 


#2 Platypus

Platypus

  • Moderator
  • 14,435 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Australia
  • Local time:01:41 PM

Posted 11 December 2017 - 10:20 PM

The updates themselves shouldn't have that effect, my Win7 laptop is fully updated and has no performance issues. However it does have a known problem where the Windows updater gets stuck, and that can have an adverse effect. It's quite simple to check for - once the computer has run for several minutes and settled to its normal operating state where you notice it feels slower than it used to, Ctrl-Alt-Del and check the CPU usage in Task Manager. If it is stuck at a particular value, say 25% or even 50%, then possibly the updater has got stuck endlessly searching for updates.

 

If you find this, you can confirm if it's the updater by going to the Resource Monitor, on the Performance tab, and on the CPU tab look for wuauserv in the services. If it shows as taking the %CPU, this is the problem. Alternatively you can go to Windows Update and temporarily turn updating off, reboot and check CPU usage again. If your system has the updater problem, this is also a temporary work-around.

 

Please let us know if you discover this is the cause of the issue. People have reported differing degrees of success with different procedures for dealing with that particular issue, and if you don't actually see the updater fault, we'll need to look further.


Edited by Platypus, 14 December 2017 - 04:26 PM.
Typo

Top 5 things that never get done:

1.


#3 sciencemagic

sciencemagic
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:41 PM

Posted 13 December 2017 - 12:19 PM

Hi Platypus, thank you for your reply. Being I'm not a computer wizard, I like the way you instructed me on how to check my system for the possible update issue, with simple to follow instructions. Thank you.  Following your instructions, there doesn't appear to be a problem with the updater being stuck. When I check CPU usage in the performance tab in task manager, it shows 5-15% usage and and 1.58 memory on the task manager link. When I check the resource monitor, it shows 0% usage in association with wuauserv in the services link. So, evidently, there is no hang up in the Windows updater.

    But, when I load a particular web site that is always slow to respond and check task manager and CPU performance, it shows 85-98% usage with that web site loading. Is that normal to see that when I load a web site? Sure seems like my computer maxes out in trying to load and navigate within that site. The site by the way is weatherunderground, and it always is slow to load and navigate within the site itself.

   My C drive shows 76% free space, so I'm think free space on my hard drive is not a problem. Any other possible things I could check? At least not too complicated so I don't get myself over my head in trying to diagnose my computer and end up causing more problems. Thank you, Platypus.



#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,727 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:41 PM

Posted 13 December 2017 - 12:35 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#5 Platypus

Platypus

  • Moderator
  • 14,435 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Australia
  • Local time:01:41 PM

Posted 14 December 2017 - 04:37 PM

Thank you, Platypus.


You're welcome! At least we have eliminated the updater as a potential cause. Please follow the instructions provided by hamluis so we can assess the system.

Do you only notice slowness on that particular website, or only when online? i.e. does Windows boot, loading programs, loading and saving documents feel normal speed, or are they laggy too?

Top 5 things that never get done:

1.


#6 sciencemagic

sciencemagic
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:41 PM

Posted 14 December 2017 - 07:22 PM

Platypus, thank you for your reply. I just walked in, but I plan on taking Hamluis' advice and doing the procedure he recommends. Just need some time to do it. I have noticed the slowness issue most of the time I'm online. But, most of all on that particular web site. Thanks again.



#7 sciencemagic

sciencemagic
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:41 PM

Posted 14 December 2017 - 07:55 PM

Hi Hamluis, thank you for your reply. I followed your instructions as per Mini Tool Box. I did check the appropriate boxes you suggested. But, I can't figure out how to paste those results from Mini Tool Box as you requested and send them with my post. Are you suggesting I have to run Speccy, in order to paste those results in the first place? Or, is that instruction for Speccy, pertaining to other info that may be sent, Hamluis? Please bear in mind I haven't done this kind if computer work before, so it's a first for me. Consequently, please be patient. I do have the Mini Tool Box info you requested though, and there's a lot of data on it, and it is all  Greek to me to say the least. Thank you, Hamluis



#8 axon

axon

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:02:41 PM

Posted 16 December 2017 - 11:56 PM

sciencemagic,

 

The log from minitoolbox will be located in the same location as the program itself named MTB.exe. It will be a lot of info but it will help the guys above me figure out what's going on.

To copy/paste: In the log file in notepad click Edit > Select All then Edit > Copy... Come back to this thread where you post a response and right click in the text field > paste. If the file is too large you may be able to attach it to your response. 

 

Speccy is a separate tool that will make a different type of log. It tells us different information than minitoolbox (and some of the same) You should also copy/paste the text it generates into another reply. 

 

Hope that helps  :warrior:



#9 hamluis

hamluis

    Moderator


  • Moderator
  • 55,727 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:41 PM

Posted 17 December 2017 - 08:32 AM

If...you follow the instructions supplied by me...the result will be as expected.

 

Louis



#10 sciencemagic

sciencemagic
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:41 PM

Posted 17 December 2017 - 01:52 PM

Hi Hamluis, This is the data from Mini Tool Box you requested. After analyzing, please tell me what you think. Thank you, Hamluis.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Rick (administrator) on 14-12-2017 at 16:36:10
Running from "C:\Users\Rick\Pictures\My Screen Shots"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: p2-1113w Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/14/2017 03:38:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/14/2017 08:15:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2017 03:41:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2017 08:32:52 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/12/2017 04:33:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/12/2017 07:59:16 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/11/2017 04:22:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/11/2017 09:00:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2017 03:05:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2017 12:00:49 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (12/08/2017 08:53:02 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:17:32 PM on ‎12/‎7/‎2017 was unexpected.

Error: (12/07/2017 07:54:09 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 1.259.1.0
    Update Source: %NT AUTHORITY51
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\NETWORK SERVICE
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (12/07/2017 07:54:09 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 1.259.1.0
    Update Source: %NT AUTHORITY51
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\NETWORK SERVICE
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (12/04/2017 03:47:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 1.257.1317.0
    Update Source: %NT AUTHORITY59
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\SYSTEM
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (11/20/2017 08:36:19 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 118.2.0.0
    Update Source: %NT AUTHORITY51
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\NETWORK SERVICE
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (11/20/2017 08:36:19 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 1.257.733.0
    Update Source: %NT AUTHORITY51
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\NETWORK SERVICE
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (11/20/2017 08:36:19 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 1.257.733.0
    Update Source: %NT AUTHORITY51
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\NETWORK SERVICE
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (11/19/2017 08:52:10 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:49:49 AM on ‎11/‎19/‎2017 was unexpected.

Error: (11/15/2017 03:35:39 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 118.1.0.0
    Update Source: %NT AUTHORITY51
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\NETWORK SERVICE
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (11/14/2017 03:01:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 118.1.0.0
    Update Source: %NT AUTHORITY51
    Update Stage: 4.10.209.00
    Source Path: 4.10.209.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\NETWORK SERVICE
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (12/14/2017 03:38:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/14/2017 08:15:14 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2017 03:41:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2017 08:32:52 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/12/2017 04:33:33 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/12/2017 07:59:16 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/11/2017 04:22:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/11/2017 09:00:33 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2017 03:05:18 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/10/2017 12:00:49 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

=========================== Installed Programs ============================
Gadwin PrintScreenPro (64-Bit) (HKLM\...\{41A4E9B4-C041-42A3-8797-C49174201247}) (Version: 5.5.1.0 - Gadwin Systems)
Google Earth Pro (HKLM-x32\...\{ECF2E224-42F5-4E50-B58E-94CA70E85697}) (Version: 7.3.0.3832 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Mozilla Firefox 57.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0.2 (x64 en-US)) (Version: 57.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 57.0.2.6549 - Mozilla)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6531 - Realtek Semiconductor Corp.)

========================= Memory info: ===================================
Percentage of memory in use: 54%
Total physical RAM: 3686.54 MB
Available physical RAM: 1665.66 MB
Total Virtual: 9213.73 MB
Available Virtual: 6939 MB

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:449.07 GB) (Free:341.24 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:16.59 GB) (Free:2.07 GB) NTFS

========================= Users: ========================================
User accounts for \\RICK-PC

Administrator            Guest                    Rick                     


**** End of log ****
 


Edited by hamluis, 17 December 2017 - 03:18 PM.


#11 hamluis

hamluis

    Moderator


  • Moderator
  • 55,727 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:41 PM

Posted 17 December 2017 - 03:11 PM

Thanks :)/

 

The link from the Speccy Snapshot?

 

I requested two pieces of data...that provide the most data which may be useful, IMO.

 

Louis



#12 sciencemagic

sciencemagic
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:41 PM

Posted 18 December 2017 - 01:13 PM

Hi Hamluis, when I paste the info from Speccy, this is what comes out. What do you think? Thank you.
    Windows 7 Home Premium 64-bit SP1
CPU
    AMD E-300
    Zacate 40nm Technology
RAM
    4.00GB DDR3 @ 537MHz (7-7-7-20)
Motherboard
    PEGATRON CORPORATION 2AD3 (CPU 1)    36 °C
Graphics
    HP S2031 (1600x900@60Hz)
    384MB ATI AMD Radeon HD 6310 Graphics (HP)    51 °C
Storage
    465GB Seagate ST350041 3AS SATA Disk Device (SATA)    30 °C
Optical Drives
    hp DVD-RAM GH80N SATA CdRom Device
Audio
    Realtek High Definition Audio



#13 Chris Cosgrove

Chris Cosgrove

  • Moderator
  • 6,550 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Scotland
  • Local time:04:41 AM

Posted 18 December 2017 - 05:27 PM

Run Speccy again and when it has finished anaylysing these two images show how to get the URL link -

 

speccy-log-image-1.jpg

 

speccy-log-image-2.jpg

 

It's the URL we want, it provides the informationabout your computer in the most easily readable form.

 

Chris Cosgrove



#14 sciencemagic

sciencemagic
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:09:41 PM

Posted 21 December 2017 - 07:56 PM

Hi Chris,

 

     Thank you for your reply. I was get getting ready to ask Hamluis what he thought of the data I sent. But, when I logged in to the site I saw another reply. Strange, how I didn't get a email notification when you replied? So, that is why this reply is old. Here is the info you asked for, Chris.   

 

http://speccy.piriform.com/results/kEXdllfOD0VLZ6Fu57XHOfC

 

I guess I omitted the address when pasting the Speccy info. I would appreciate any input you may have, Chris or Hamluis. Thank you, Chris



#15 hamluis

hamluis

    Moderator


  • Moderator
  • 55,727 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:41 PM

Posted 22 December 2017 - 08:58 AM

I would do a couple of things.

 

1.  Run the chkdsk /r command on the C: partition.

2.  Run the sfc /scannow command.

 

If computer seems to have same problems...I would post in the Am I Infected forum.  Your errors reflected above point to your AV protection...malware could cause that, since you have no history of being unable to update said AV.  Most systems with a Win Update problem relate to critical updates, not updates to MSE.

 

Louis


Edited by hamluis, 22 December 2017 - 07:32 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users