Hello! I have a problem which I tried to solve on my own for 4 hours but couldnt.
I cant get sound on from my headphones as they are not represented on playback devices. While playing a video, speakers are detected and they give sound. Now if I plug in a headphone, sound stops coming from laptop speakers but dont come from headphones either. Playback devices does not show headphone presence.
I tried 2 different headphones on the two different ports.
1] tried updating sound driver -- it was already uptodate.
2] tried troubleshooting audio -- no problems were found
3] uninstalled high definition audio device from device manager ,
played a video and got no sound from either speaker or headphone...,
restarted windows, it automatically reinstalled drivers --- had sound from speakers but headphones still not visible on device manager.
4] I have allowed to show disabled disconnected devices
Is there any hope for me or should I revert to windows7? Thanks so much!!
The only thing I did today was to install classic shell.
Edited by abcabc, 11 December 2017 - 05:33 PM.