Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Smart Service Root Kit encounter


  • Please log in to reply
1 reply to this topic

#1 ChrisCruz

ChrisCruz

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:43 PM

Posted 11 December 2017 - 02:42 AM

Ran a scan with a malware removal tool and it turns out I have a smart service root kit on my computer. I tried installing root kit removal tools but they are unable to run, Im guessing because of the root kit on my computer denying me access to them. My computer is stable and can do everything else except update itself (main reason why I want to fix this issue) and download certain malware removal software. 



BC AdBot (Login to Remove)

 


#2 buddy215

buddy215

  • Moderator
  • 13,313 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:02:43 AM

Posted 11 December 2017 - 07:16 AM

Welcome to BC...

 

Follow the instructions in the thread below. Make sure to download the MBAR linked in it. Let me know if you're not able to launch it and run a scan.
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/

 

 

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users