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DVD Drive Won't Read Discs


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6 replies to this topic

#1 ShootMyTroublePlz

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Posted 08 December 2017 - 01:53 PM

If I insert a disc, nothing happens.

In Windows Explorer, the name of the disc never appears next to the drive icon.

When I click it anyway, it just ejects.
In Device Properties, windows says "This Device is Working Properly." Lies!

Here's what I'm working with:

DVD Drive model: Matbleepa DVD-RAM UJ8E2 S
PC: ASUS G20AJ
OS: Windows 10 64bit - Version 1709 - Build 16299.98

Any help would be appreciated! Thanks.
 

Edit: Where it says "Matbleepa" above, that's meant to say Mat-s-h-i-t-a.


Edited by ShootMyTroublePlz, 08 December 2017 - 01:58 PM.


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#2 DavisMcCarn

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Posted 09 December 2017 - 03:13 PM

CD/DVD drives have several lasers and reflectors to bounce the beam back into the receiver. Dirt or dust can cause huge problems and the lasers also decay with time. You can try blowing the dust out of the drive with it open; but, you may just need to replace it.
($22.50 US) https://www.ebay.com/itm/ASUS-ROG-G20AJ-G20CB-RED-DVD-RW-DRIVE-GUC0N-17604-00012000-GENUINE-OEM-FAST-SHIP/182877367769?hash=item2a94572dd9:g:9d4AAOSwUchZ~ep3
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#3 mjd420nova

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Posted 09 December 2017 - 05:17 PM

Does the drive make any noises other than the door closing??  If not, it needs replacement,  a very cheap item to get.  If it tries to spin up the disk, then it may just be dirty.


Edited by mjd420nova, 09 December 2017 - 05:18 PM.


#4 mightywiz

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Posted 12 December 2017 - 01:26 PM

with a q-tip or lint free cloth, clean the laser lens off.  don't use a lot of force, just wipe it off gently. and then try using it again.  if it still is not working then replace it.



#5 charlzden

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Posted 13 December 2017 - 05:15 AM

You can also use a DVD Lens Cleaner kit. It is pretty cheap.



#6 mightywiz

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Posted 13 December 2017 - 11:21 AM

You can also use a DVD Lens Cleaner kit. It is pretty cheap.

you don't need a lens cleaner kit with a pop-open laptop drive.  q-tip and a little alcohol works way better.



#7 cat1092

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Posted 14 December 2017 - 07:09 AM

If in the US, Newegg often has optical drives on promo (or low cost) for under $20 shipped of the ASUS brand. 

 

One model is the OEM retail version with the ASUS logo on front, the other is still the same brand w/out the logo, it's all I purchase & none have given up the ghost. :)

 

https://www.newegg.com/Product/Product.aspx?Item=N82E16827135305

 

I can't show the other with over 5,000 reviews (most positive) because has a promo code & would violate Forum Rules. Plus one needs to sign up on Newegg to get these promo emails, so codes wouldn't be good w/out valid email subscription. :)

 

Cat


Performing full disc images weekly and keeping important data off of the 'C' drive as generated can be the best defence against Malware/Ransomware attacks, as well as a wide range of other issues. 





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