Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Firefox window keeps popping up


  • Please log in to reply
30 replies to this topic

#1 Raseberry

Raseberry

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 08 December 2017 - 01:28 AM

Hello,

 

I've been having this problem for the past 2 months; my Firefox, chrome, and internet explorer windows keep popping up. It started with Firefox because I mostly use this browser on my computer. Every time I try to write something, new windows pop up and the page redirects to the homepage. It got so bad I deleted Firefox and started using chrome but the same thing starts happening but this time internet explorer windows keep popping up out of no where as well. I thought my computer was affected so I ran multiple scans from different spywares and things calmed down a bit for a few days. When it started happening again; I restored my computer and then downloaded Firefox again and I thought it was all fine. My computer was clean. But just a few days ago, it all starts happening again; the page I'm working on keeps getting redirected to the homepage, and new windows keep popping up. I searched the internet and I found a forum posted here and the person had similar problems, he was told to download a spyware and see what he had been infected with and it was a Trojan. I downloaded the same spyware and scanned but there was no Trojan just a few tracking cookies so I removed them. There was also something about replacing the "Hosts" files on the computer in the forum, I did that and it was good for 1-2 days but it starts happening again and it's really frustrating. Could you guys please help me?

 

Thanks in advance.



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:19 AM

Posted 08 December 2017 - 09:54 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 13 December 2017 - 11:40 PM

Hi,

Sorry for the really late reply. So here is what happened; I did everything up till scanning my computer with malware bytes and copy pasted here to reply but after the scan; when I went to remove the virus or what ever it was; the computer restarted and when I came back to this page everything was removed. I'm not sure if I do all that again its going to give the same results so what should I do? I do have the scan report though.


Edited by Raseberry, 13 December 2017 - 11:41 PM.


#4 darkoes_ID

darkoes_ID

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Indonesia
  • Local time:08:19 PM

Posted 14 December 2017 - 05:40 AM

greetings,

 

i have same problem here. some kind of malware affiliate marketing has infected my computer.

 

and i have poor english.

 

please help.



#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:19 AM

Posted 14 December 2017 - 08:32 PM

If you have scan log post it along other logs.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 18 December 2017 - 01:03 AM

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
Malwarebytes       
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player     28.0.0.126  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamtray.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

-----------------------------------------------------------------------------------------------------

 

Farbar Service Scanner Version: 27-01-2016
Ran by Ramsha Syed (administrator) on 17-12-2017 at 19:30:45
Running from "C:\Users\Ramsha Syed\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

----------------------------------------------------------------------------------------------------------------------

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Ramsha Syed (administrator) on 17-12-2017 at 19:33:01
Running from "C:\Users\Ramsha Syed\Desktop"
Microsoft Windows 8.1  (X64)
Model: MS-7797 Manufacturer: MEDION
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter = WiFi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Home-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 80-1F-02-9A-C1-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter WiFi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
   Physical Address. . . . . . . . . : 80-1F-02-9A-C1-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8c10:471b:5e05:1cf0%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, 15 December 2017 12:13:20 PM
   Lease Expires . . . . . . . . . . : Monday, 18 December 2017 6:03:15 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 209723138
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-A9-70-07-D4-3D-7E-6B-F6-CB
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : D4-3D-7E-6B-F6-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7DBE3BD5-53BF-4A81-9DEA-449F8F3A042E}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  192-168-1-1.tpgi.com.au
Address:  192.168.1.1

Name:    google.com
Addresses:  2404:6800:4006:805::200e
      216.58.196.142


Pinging google.com [216.58.196.142] with 32 bytes of data:
Reply from 216.58.196.142: bytes=32 time=44ms TTL=55
Reply from 216.58.196.142: bytes=32 time=31ms TTL=55

Ping statistics for 216.58.196.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 44ms, Average = 37ms
Server:  192-168-1-1.tpgi.com.au
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:44:204::100d
      2001:4998:58:2201::73
      2001:4998:c:e33::53
      98.139.180.180
      98.138.252.38
      206.190.39.42


Pinging yahoo.com [98.139.180.180] with 32 bytes of data:
Reply from 98.139.180.180: bytes=32 time=259ms TTL=49
Reply from 98.139.180.180: bytes=32 time=261ms TTL=49

Ping statistics for 98.139.180.180:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 259ms, Maximum = 261ms, Average = 260ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...80 1f 02 9a c1 f2 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...80 1f 02 9a c1 f2 ......Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
  3...d4 3d 7e 6b f6 cb ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.6     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.6    286
      192.168.1.6  255.255.255.255         On-link       192.168.1.6    286
    192.168.1.255  255.255.255.255         On-link       192.168.1.6    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.6    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.6    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    286 fe80::/64                On-link
  4    286 fe80::8c10:471b:5e05:1cf0/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/14/2017 03:22:45 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL.

System Error:
The system cannot find the file specified.
.

Error: (12/13/2017 10:26:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamtray.exe, version: 3.0.0.1284, time stamp: 0x5a15a98e
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18821, time stamp: 0x59ba8666
Exception code: 0xc0000142
Fault offset: 0x0009d4c2
Faulting process ID: 0x95c
Faulting application start time: 0xmbamtray.exe0
Faulting application path: mbamtray.exe1
Faulting module path: mbamtray.exe2
Report ID: mbamtray.exe3
Faulting package full name: mbamtray.exe4
Faulting package-relative application ID: mbamtray.exe5

Error: (12/06/2017 09:02:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4"1".
Dependent Assembly OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/06/2017 08:58:36 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (12/05/2017 04:28:26 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4"1".
Dependent Assembly OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/05/2017 04:26:37 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (12/02/2017 01:13:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4"1".
Dependent Assembly OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/02/2017 01:12:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (11/30/2017 10:01:24 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program upnp.exe because of this error.

Program: upnp.exe
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
    - It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: 00000000
Disk type: 0

Error: (11/30/2017 10:01:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: upnp.exe, version: 0.0.0.0, time stamp: 0x4c993aa1
Faulting module name: ntdll.dll, version: 6.3.9600.18821, time stamp: 0x59ba8666
Exception code: 0xc000007b
Fault offset: 0x0009d4c2
Faulting process ID: 0xf54
Faulting application start time: 0xupnp.exe0
Faulting application path: upnp.exe1
Faulting module path: upnp.exe2
Report ID: upnp.exe3
Faulting package full name: upnp.exe4
Faulting package-relative application ID: upnp.exe5


System errors:
=============
Error: (12/17/2017 06:48:00 PM) (Source: DCOM) (User: Home-PC)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (12/17/2017 06:47:30 PM) (Source: DCOM) (User: Home-PC)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (12/16/2017 01:27:08 PM) (Source: DCOM) (User: Home-PC)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (12/16/2017 01:26:27 PM) (Source: DCOM) (User: Home-PC)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (12/16/2017 12:56:39 PM) (Source: DCOM) (User: Home-PC)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (12/16/2017 12:56:09 PM) (Source: DCOM) (User: Home-PC)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (12/16/2017 12:25:08 PM) (Source: DCOM) (User: Home-PC)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (12/16/2017 12:24:38 PM) (Source: DCOM) (User: Home-PC)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (12/15/2017 05:34:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.

Error: (12/15/2017 12:38:58 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer RAMLA
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{7DBE3BD5-53BF-4A81-9DEA-449F8F3A042E}.
The master browser is stopping or an election is being forced.


Microsoft Office Sessions:
=========================
Error: (12/14/2017 03:22:45 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL.

System Error:
The system cannot find the file specified.

Error: (12/13/2017 10:26:00 PM) (Source: Application Error)(User: )
Description: mbamtray.exe3.0.0.12845a15a98eKERNELBASE.dll6.3.9600.1882159ba8666c00001420009d4c295c01d3740d842961d1C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exeKERNELBASE.dllc68a0117-e000-11e7-be95-d43d7e6bf6cb

Error: (12/06/2017 09:02:01 PM) (Source: SideBySide)(User: )
Description: OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4"c:\program files (x86)\microsoft office\root\Office16\odbc drivers\salesforce\lib\libcurl32.dlla\libcurl.dll

Error: (12/06/2017 08:58:36 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1

Error: (12/05/2017 04:28:26 AM) (Source: SideBySide)(User: )
Description: OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4"c:\program files (x86)\microsoft office\root\Office16\odbc drivers\salesforce\lib\libcurl32.dlla\libcurl.dll

Error: (12/05/2017 04:26:37 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1

Error: (12/02/2017 01:13:27 AM) (Source: SideBySide)(User: )
Description: OpenSSL.DllA,processorArchitecture="&#x2a;",type="win32",version="1.0.0.4"c:\program files (x86)\microsoft office\root\Office16\odbc drivers\salesforce\lib\libcurl32.dlla\libcurl.dll

Error: (12/02/2017 01:12:45 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1

Error: (11/30/2017 10:01:24 AM) (Source: Application Error)(User: )
Description: upnp.exe000000000

Error: (11/30/2017 10:01:24 AM) (Source: Application Error)(User: )
Description: upnp.exe0.0.0.04c993aa1ntdll.dll6.3.9600.1882159ba8666c000007b0009d4c2f5401d3696e5bb10c86C:\Program Files\Cisco Packet Tracer 7.0\extensions\upnp\upnp.exeC:\WINDOWS\SYSTEM32\ntdll.dll9a3789c1-d561-11e7-824f-d43d7e6bf6cb


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
Ashampoo AppLauncher (Medion) v.1.0.0 (HKLM-x32\...\Ashampoo AppLauncher (Medion)_is1) (Version: 1.0.0 - Ashampoo GmbH & Co. KG)
Cisco Packet Tracer 7.1 64Bit (HKLM\...\Cisco Packet Tracer 7.1 64Bit_is1) (Version: 7.1.0.0222 - Cisco Systems, Inc.)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.3124 - CyberLink Corp.)
CyberLink PhotoNow (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)
CyberLink PowerDirector (HKLM\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 9.0.0.3815c - CyberLink Corp.) Hidden
CyberLink PowerRecover (HKLM\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.7.0.0913 - CyberLink Corp.) Hidden
CyberLink PowerRecover (HKLM-x32\...\InstallShield_{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.7.0.0913 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Fotogalerie (HKLM-x32\...\{3CBD94C1-BA15-488C-888B-D8DD296CC6DC}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Fotogalerija (HKLM-x32\...\{1F0C818D-4A41-4E40-BAFB-BB940C82A518}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Fotogalleri (HKLM-x32\...\{E354D495-5DA4-4CCF-AB39-080F6A4141BE}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Fotogalleriet (HKLM-x32\...\{9F470E17-4FC3-4091-A508-D5347A16A2B9}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Fotoğraf Galerisi (HKLM-x32\...\{DB7B6508-2AAB-4F26-99D4-74559A2F5E42}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Fotótár (HKLM-x32\...\{E50E3DBC-46AA-4827-B2A6-F995D81DF526}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Galeria de Fotografias (HKLM-x32\...\{F5E338CE-E1C6-4F7D-8300-44DBD05B9F14}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Galería de fotos (HKLM-x32\...\{8F7FECEC-088F-431D-A5FB-2B59E1E69943}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Galeria fotografii (HKLM-x32\...\{7595CAD2-87D0-4D01-AC02-3FDD3A891BB8}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Galerie de photos (HKLM-x32\...\{446CC8CE-0E90-44F7-ADD0-774B243EF090}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.20.1337 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Mediathek (HKLM-x32\...\{EFFED0C0-5299-422E-AFE6-8B8066D18A2A}) (Version: 1.4.0 - Medion)
Medion Home Cinema 10 (HKLM-x32\...\{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.1924 - CyberLink Corp.) Hidden
Medion Home Cinema 10 (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.8625.2139 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.1.10329.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{03CC9D58-B132-4CC0-A521-4F3660AA43C7}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{058EDEC8-1873-4B49-9A08-54ADE9CC129B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{13F3CEA5-9E2C-4C4E-9F0F-D0DB389CF4A9}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{2A078A2B-E2C8-43A3-862C-DC57090AB7C2}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{2AC4C6D7-512D-4B78-A85B-2C16E748AB8E}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{306C7AEF-16C7-428D-93AA-99D4A4090243}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{36BEC461-B58A-414D-993E-E2BDD1F1A14B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{62BBCDDC-4979-4E59-9D97-5B8E874C3191}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{701FE1BC-834A-4857-AF62-6EBA50CFBC78}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{751EB657-3F22-4150-8CE4-D79A262F1D92}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{7E63F102-A9E9-4F4C-8004-BC62974736BF}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{8E6E8CBB-8E58-493C-943F-4664F5F2FEDB}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{A17946CA-18E5-4CF0-8D55-A56D804718F8}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{A47EA9D4-BB87-415E-9239-28860434E5A0}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{AE8044B5-FCA3-4EBE-AC78-0FB3A6E8DC76}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 57.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0.2 (x64 en-US)) (Version: 57.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 57.0 - Mozilla)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2076 - Microsoft Corporation) Hidden
Podstawowe programy Windows Live (HKLM-x32\...\{A7E73DE5-E5FD-4923-9D88-E09ECD1F3545}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
QuickLaunch (HKLM-x32\...\{A802F1E3-34C8-4C84-9948-C1C4E37D0FA9}) (Version: 1.00.0019 - Lenovo Group Limited)
Raccolta foto (HKLM-x32\...\{D04EBB49-C985-4A38-8695-62000861293A}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.3.730.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6710 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{B20F9D1C-A0A5-4CD8-8306-DA03872311B1}) (Version: 1.00.0192 - REALTEK Semiconductor Corp.)
Skype version 8.12 (HKLM-x32\...\Skype_is1) (Version: 8.12 - Skype Technologies S.A.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Συλλογή φωτογραφιών (HKLM-x32\...\{A19A8C25-272A-4CD6-8BA8-3772321A021B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 3970 MB
Available physical RAM: 1382.76 MB
Total Virtual: 5122 MB
Available Virtual: 1273.55 MB

========================= Partitions: =====================================

1 Drive c: (Boot) (Fixed) (Total:1800.52 GB) (Free:1760.04 GB) NTFS
2 Drive d: (Recover) (Fixed) (Total:60 GB) (Free:41.93 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME-PC

Administrator            Guest                    Ramsha Syed              

========================= Restore Points ==================================

14-12-2017 05:22:38 Windows Update

**** End of log ****
 

-------------------------------------------------------------------------------------------------

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 12/12/17
Scan Time: 2:08 AM
Log File: 758a7a62-de8d-11e7-a6ae-d43d7e6bf6cb.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.3466
License: Trial

-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 250592
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 15 min, 28 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
PUP.Optional.InstallCore, C:\$RECYCLE.BIN\S-1-5-21-98079641-1030517753-4272182349-1002\$R5DKD2N.EXE, Quarantined, [2], [463948],1.0.3466

Physical Sector: 0
(No malicious items detected)


(end)

 

-----------------------------------------------------------------------------------------------------------------------

 

Rkill 2.9.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/17/2017 07:58:34 PM in x64 mode.
Windows Version: Windows 8.1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 12/17/2017 08:00:04 PM
Execution time: 0 hours(s), 1 minute(s), and 29 seconds(s)
 

-----------------------------------------------------------------------------------------------------------------------------------



#7 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 18 December 2017 - 01:06 AM

Also I wanted to say; the issue got really bad; lots of windows starting popping up as soon as I logged on to my computer. I had to send it over to my other computer through skype and reply from there. I deleted firefox but then Internet explorer starting popping up.


Edited by Raseberry, 18 December 2017 - 09:31 PM.


#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:19 AM

Posted 18 December 2017 - 09:07 PM

There is no option to make this topic private.

I still need MBAR log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 18 December 2017 - 09:30 PM

you said to post the MBAR log if it detects any virus. It didn't detect anything.



#10 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 18 December 2017 - 09:33 PM

Malwarebytes Anti-Rootkit BETA 1.10.3.1001
www.malwarebytes.org

Database version:
  main:    v2017.12.17.02
  rootkit: v2017.10.14.01

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.18861
Ramsha Syed :: HOME-PC [administrator]

17/12/2017 7:43:28 PM
mbar-log-2017-12-17 (19-43-28).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 192862
Time elapsed: 9 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

----------------------------------------------------------------------------------------------------------------------

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.10.3.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.3.9200 Windows 8.1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.18861

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 3.293000 GHz
Memory total: 4162846720, free: 1628536832

Downloaded database version: v2017.12.17.02
Downloaded database version: v2017.11.28.01
=======================================
Driver version: 4.3.0.15
------------ Kernel report ------------
     12/17/2017 19:43:23
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\System32\Drivers\mbamswissarmy.sys
\SystemRoot\System32\Drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\??\C:\WINDOWS\system32\drivers\mbae64.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\rtwlanu.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\System32\Drivers\MbamChameleon.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\drivers\WpdUpFltr.sys
\SystemRoot\system32\DRIVERS\mbam.sys
\SystemRoot\system32\DRIVERS\farflt.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\drivers\rdpvideominiport.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\mwac.sys
\SystemRoot\system32\DRIVERS\WinUsb.sys
\??\C:\WINDOWS\system32\drivers\83F39398.sys
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2017.12.17.02
  rootkit: v2017.10.14.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe001ced84700, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe001ced83040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe001ced84700, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe001cd4163c0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffe001cd4121a0, DeviceName: \Device\0000002c\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 0

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 3907029167

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 246953596
    GPT Header CurrentLba = 1 BackupLba 3907029167
    GPT Header FirstUsableLba 34  LastUsableLba 3907029134
    GPT Header Guid 3cc60ea7-8f40-47e2-accb-4af2e091a78f
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 246953596
    Backup GPT header CurrentLba = 3907029167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 3907029134
    Backup GPT header Guid 3cc60ea7-8f40-47e2-accb-4af2e091a78f
    Backup GPT header Contains 128 partition entries starting at LBA 3907029135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 28093404-c710-4e21-8095-578ed04ea020
    FirstLBA 2048  Last LBA 1023999
    Attributes 0
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 1b7803ef-dedf-4406-bbfc-e017c55c457f
    FirstLBA 1024000  Last LBA 1228799
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 51858f6c-bb1e-4b75-95c0-e2784014cc90
    FirstLBA 1228800  Last LBA 1490943
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type 8d7f0cc6-879e-47f6-a767-ed8fd3b659
    Partition ID eaae954f-437a-4616-8513-79a48f4c9ce
    FirstLBA 1490944  Last LBA 3588095
    Attributes 1
    Partition Name                 Basic data partition

    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID a43ef02e-989e-4283-af56-6419ff36dd1
    FirstLBA 3588096  Last LBA 3779559423
    Attributes 0
    Partition Name                 Basic data partition

    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 25c3d125-4a4-46b1-87ef-95ca8afe4979
    FirstLBA 3779559424  Last LBA 3780481023
    Attributes 1
    Partition Name                                     

    Partition 6 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 40f1f7d0-9a2c-4fa9-829d-88d3519dfa2
    FirstLBA 3780481024  Last LBA 3781197823
    Attributes 1
    Partition Name                                     

    Partition 7 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID e12d3666-de3-4a63-ba7b-2e2d3f7b57e8
    FirstLBA 3781197824  Last LBA 3907026943
    Attributes 0
    Partition Name                 Basic data partition

Disk Size: 2000398934016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffe001d7b01170, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe001d47df040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe001d7b01170, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffe001d35edb10, DeviceName: \Device\0000004b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 



#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:19 AM

Posted 18 December 2017 - 09:41 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 18 December 2017 - 09:56 PM

this is the results of the scan: (nothing was found so there was nothing to clean)

 

# AdwCleaner 7.0.5.0 - Logfile created on Tue Dec 19 02:53:07 2017
# Updated on 2017/29/11 by Malwarebytes
# Database: 12-18-2017.1
# Running on Windows 8.1 (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************



########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########



#13 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 18 December 2017 - 10:24 PM

And the Sophos virus removal is still scanning

Edited by Raseberry, 18 December 2017 - 10:28 PM.


#14 Raseberry

Raseberry
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:11:19 PM

Posted 18 December 2017 - 11:08 PM

no threats were found on the Sophos virus removal either



#15 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:19 AM

Posted 19 December 2017 - 08:33 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

11. Please, let me know, how your computer is doing.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users