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Bsod


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#1 Guest253928

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Posted 07 December 2017 - 02:24 PM

So ive been getting alot of bsod with saying watchdog violation, not only that but also a flickering screen and black boxes + pieces of text are bugging almost every page i visit. When im gaming, i seem to get between 30-120 mins a bsod. Always before i get a bsod the pc freezes. I would appreciate some quick help since ive been stuck with these issues for almost a week and im not the best when it comes to fixing pc problems.

Also acording to malware bites im not infected.

Attached Files


Edited by Guest253928, 08 December 2017 - 09:17 AM.


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#2 Guest253928

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Posted 08 December 2017 - 03:46 PM

Could i please get some help? It keeps getting worse,
Also reinstalling the nvidia drivers had no effect for me.

Edited by Guest253928, 08 December 2017 - 03:51 PM.


#3 usasma

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Posted 09 December 2017 - 07:21 AM

Sorry for the delay, but there are very few helpers in this forum.

 

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

If you have problems with it running it, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with one of these free utilies: 
SpeedFan:  http://www.almico.com/sfdownload.php
HWMonitor:  https://www.cpuid.com/softwares/hwmonitor.html
HWInfo:  https://www.hwinfo.com/download.php


While waiting for a reply, please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please finish ALL the tests and let us know the results


- John  (my website: http://www.carrona.org/ )
**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message.

 

My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)
FYI - I am completely blind in the right eye and ~30% blind in the left eye.

If the eye problems get worse suddenly, I may not be able to respond.
If that's the case and help is needed, please PM a staff member for assistance.


#4 Guest253928

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Posted 09 December 2017 - 12:02 PM

so i took the first two tests and here are the results.

the third one i'll send in another reply.

thanks for helping me

Attached Files



#5 Guest253928

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Posted 10 December 2017 - 12:40 PM

i just got an error when i tried to start a game but it quickly crashed and got this message:

ive gotten this message a couple times now

Attached Files



#6 usasma

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Posted 10 December 2017 - 05:26 PM

For starters, please do a clean install of your video drivers (because of the error message that you posted and the large number of video driver errors in the Admin logfile)::

Please uninstall your video drivers and all the nVidia/AMD/Intel VIDEO (not chipset) software from your system
- If uninstalling the AMD video drivers, you may also want to run the AMD Clean Uninstall utility (free from here:  http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx )
Then use this free tool to remove any traces of the drivers:  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then reboot and check Windows Update (allow it to install video drivers):  https://support.microsoft.com/en-us/help/15054/windows-7-automatically-get-recommended-drivers-updates-hardware

Test to see if this helps and post back with the results.

Then, if that works and you need the nVidia drivers - feel free to download and install the latest, W10 compatible video drivers from http://www.nvidia.com/Download/index.aspx
Then, if that works and you need the AMD drivers - feel free to download and install the latest, W10 compatible video drivers from http://support.amd.com/en-us/download
Then, if that works and you need the Intel drivers - feel free to download and install the latest, W10 compatible video drivers from http://downloadcenter.intel.com (you can also usually download these drivers from the manufacturer's website)

 

 

Your UEFI/BIOS (version 080015) dates from 2009.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

I am very concerned about the compatibility of this BIOS version with later versions of Windows (W8/10).   Unfortunately, the only way to test this is to install the original version of Windows that this system was originally designed for.  On a positive note, if the system manufacturer offers W10 support for this device - then compatibility issues become less of a concern.  If they don't offer W10 support, then the concern about compatibility remains high.
 

Only 4 Windows Update hotfixes installed.  Most build 15063 (1703/Creators Update) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

C: drive only has about 2½4% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty).  Low free space can cause BSOD's - but the actual amount depends on the files being used by the system.

This device has problems in Device Manager:

 

Niet beschikbaar    ACPI\PNP0510\2    The drivers for this device are not installed.

This is most likely a built in infrared device on your system.  Please visit the manufacturer's website to download and install the latest, W10 compatible version for your system.

 

Many Live Kernel Event errors in the WER section of the MSINFO32 report.
Often this is symptomatic of a hardware problem.  As such, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please finish ALL of the tests and let us know the results.

 

All of the errors relate to video problems (can't tell if they're hardware or software).  And all but one are STOP 0x116 errors.

Please try the procedures here:  http://www.carrona.org/VideoTDR.html

IN short, if these procedures don't help, then try a clean install of video drviers (see below), and if that doesn't work - then it's time to try another video card.

 

Please uninstall your video drivers and all the nVidia/AMD/Intel VIDEO (not chipset) software from your system
- If uninstalling the AMD video drivers, you may also want to run the AMD Clean Uninstall utility (free from here:  http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx )
Then use this free tool to remove any traces of the drivers:  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then reboot and check Windows Update (allow it to install video drivers):  https://support.microsoft.com/en-us/help/15054/windows-7-automatically-get-recommended-drivers-updates-hardware

Test to see if this helps and post back with the results.

Then, if that works and you need the nVidia drivers - feel free to download and install the latest, W10 compatible video drivers from http://www.nvidia.com/Download/index.aspx
Then, if that works and you need the AMD drivers - feel free to download and install the latest, W10 compatible video drivers from http://support.amd.com/en-us/download
Then, if that works and you need the Intel drivers - feel free to download and install the latest, W10 compatible video drivers from http://downloadcenter.intel.com (you can also usually download these drivers from the manufacturer's website)
 

 

If you'll note, the Netgear drivers for your wireless USB wifi device date from as early as 2007.  Here's my old speech about these devices:

 

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  
If unable to find an update, please uninstall the program that is responsible for that driver.  

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:

scmndisp.sys                Wed Jan 17 02:48:03 2007 (45ADD4B3)
Netgear Neutral Wireless Solution http://kb.netgear.com/app/
http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
 
intelide.sys                Sun Dec  7 00:16:35 2008 (493B5C33)
Intel IDE storage driver http://downloadcenter.intel.com/Default.aspx also at  
http://www.carrona.org/drivers/driver.php?id=intelide.sys
 
P17.sys                     Mon Aug  3 07:11:59 2009 (4A76C5FF)
Creative SB Audigy LS http://support.creative.com/Products/product_list.aspx?catID=1&CatName=Sound+Blaster#
http://www.carrona.org/drivers/driver.php?id=P17.sys
 
HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
HWiNFO32 Kernel Driver http://www.hwinfo.com/download32.html
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
 
RTKVHD64.sys                Wed Jul 29 07:59:49 2015 (55B8C035)
Realtek High Definition Audio Function Driver http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
 


Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Sat Dec  9 07:18:45.341 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\120917-80187-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:12:59.047
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 116, {ffffd286e72b04a0, fffff80b32132a1c, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffd286e72b04a0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80b32132a1c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™2 Quad  CPU   Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2830
  BIOS Version                  080015
  BIOS Release Date             02/12/2009
  Manufacturer                  FOXCONN
  Product Name                  P43A01
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  9 07:04:47.171 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\120917-89406-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:14:08.875
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 116, {ffffe78014fe2150, fffff80211fe2a1c, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffe78014fe2150, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80211fe2a1c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™2 Quad  CPU   Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2830
  BIOS Version                  080015
  BIOS Release Date             02/12/2009
  Manufacturer                  FOXCONN
  Product Name                  P43A01
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec  8 15:36:55.618 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\120817-64640-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:27:31.328
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 116, {ffffcd80fe81e010, fffff80013702a1c, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffcd80fe81e010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80013702a1c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™2 Quad  CPU   Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2830
  BIOS Version                  080015
  BIOS Release Date             02/12/2009
  Manufacturer                  FOXCONN
  Product Name                  P43A01
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Dec  9 07:18:45.341 2017 (UTC - 5:00)**************************
MpKsl78613987.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
scmndisp.sys                Wed Jan 17 02:48:03 2007 (45ADD4B3)
intelide.sys                Sun Dec  7 00:16:35 2008 (493B5C33)
P17.sys                     Mon Aug  3 07:11:59 2009 (4A76C5FF)
HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
RTKVHD64.sys                Wed Jul 29 07:59:49 2015 (55B8C035)
rtwlanu_oldIC.sys           Wed Apr 20 21:43:34 2016 (57183046)
mbae64.sys                  Fri Apr 29 06:10:09 2016 (57233301)
nvvad64v.sys                Fri Jul  1 09:12:29 2016 (57766C3D)
rt640x64.sys                Wed Oct  5 09:32:55 2016 (57F50107)
nvlddmkm.sys                Mon Nov 14 04:42:35 2016 (5829870B)
MBAMSwissArmy.sys           Fri Jun  2 16:46:01 2017 (5931CE89)
mbam.sys                    Wed Jun  7 10:26:58 2017 (59380D32)
farflt.sys                  Wed Jun 14 09:21:34 2017 (5941385E)
mwac.sys                    Tue Jun 20 13:53:19 2017 (5949610F)
MBAMChameleon.sys           Tue Jun 27 14:22:06 2017 (5952A24E)
intelppm.sys                ***** Invalid 2007 Invalid 2007 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec  7 13:54:21.463 2017 (UTC - 5:00)**************************
MpKsl428dc031.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
MpKslcd980e9a.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec  1 12:25:53.342 2017 (UTC - 5:00)**************************
MpKsl1240a51d.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec  1 11:24:58.644 2017 (UTC - 5:00)**************************
MpKsl141b2e85.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)

MpKsl78613987.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=P17.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
rtwlanu_oldIC.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=farflt.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MBAMChameleon.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
MpKsl428dc031.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKslcd980e9a.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl1240a51d.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl141b2e85.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

 


Edited by usasma, 10 December 2017 - 05:28 PM.

- John  (my website: http://www.carrona.org/ )
**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message.

 

My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)
FYI - I am completely blind in the right eye and ~30% blind in the left eye.

If the eye problems get worse suddenly, I may not be able to respond.
If that's the case and help is needed, please PM a staff member for assistance.


#7 Guest253928

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Posted 11 December 2017 - 04:53 PM

Thanks alot.
Your reply is extremely helpfull
Ill start with these once Ill get time

Thanks for taking the time.




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