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Internet only available in safe mode


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3 replies to this topic

#1 raya2

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Posted 07 December 2017 - 08:14 AM

Hi to all.

Yesterday I tried to update my antivirus (COMODO interent security) and after upgrade, It asked for restart. (I was using Windows 10 Pro 1607). I restarted the windows & suddenly the COMODO stopped working!

I uninstalled COMODO & restarted, went to internet & leeched another antivirus (Avast internet Security) & installed & restarted.

But after restart, suddenly the internet connection no longer working. Again I uninstalled Avast & restarted. But still no internet connection.

When I log in to the safe mode, the internet working, But in normal boot, there is no internet.

The things I did so far (& none of them fixed the issue):

- Troubleshhoting the network problem.
- Resetting the network & removing all other connections (VPN, ...).
- Upgrading the network adapter driver.
- Booting to "clean boot" (disabling any startups & non-microsoft services). And internet not work in clean boot too.
- I knew that the creator update (1709) of windows released. So I even updated to that build, but still no internet.
- Bcuz "systm restore" was not active, I couldn'u use it for reverting back to a previous snapshot.
- Using the following commands in Powershell (admin):
netsh winsock reset
netsh int ipv4 reset
netsh int ipv6 reset
results:
 

netsh winsock reset

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

netsh int ipv4 reset

Resetting Compartment Forwarding, OK!
Resetting Compartment, OK!
Resetting Control Protocol, OK!
Resetting Echo Sequence Request, OK!
Resetting Global, OK!
Resetting Interface, OK!
Resetting Anycast Address, OK!
Resetting Multicast Address, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting Potential, OK!
Resetting Prefix Policy, OK!
Resetting Proxy Neighbor, OK!
Resetting Route, OK!
Resetting Site Prefix, OK!
Resetting Subinterface, OK!
Resetting Wakeup Pattern, OK!
Resetting Resolve Neighbor, OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Restart the computer to complete this action.

netsh int ipv6 reset

Resetting Compartment Forwarding, OK!
Resetting Compartment, OK!
Resetting Control Protocol, OK!
Resetting Echo Sequence Request, OK!
Resetting Global, OK!
Resetting Interface, OK!
Resetting Anycast Address, OK!
Resetting Multicast Address, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting Potential, OK!
Resetting Prefix Policy, OK!
Resetting Proxy Neighbor, OK!
Resetting Route, OK!
Resetting Site Prefix, OK!
Resetting Subinterface, OK!
Resetting Wakeup Pattern, OK!
Resetting Resolve Neighbor, OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Restart the computer to complete this action.

- ipconfig /all in CMD (admin)
results:
 

   Host Name . . . . . . . . . . . . : DESKTOP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : D-Link DFE-520TX PCI Fast Ethernet Adapter #3
   Physical Address. . . . . . . . . : 00-26-5A-71-70-57
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 8:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
   Physical Address. . . . . . . . . : 8C-89-A5-C5-5E-D4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::40ca:1bbd:ec8a:6e15%27(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.33(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, December 7, 2017 3:40:41 PM
   Lease Expires . . . . . . . . . . : Friday, December 8, 2017 3:40:41 AM
   Default Gateway . . . . . . . . . : fe80::1%27
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 445417893
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-07-21-BA-D3-77-00-08-C9-A2-68-D0
   DNS Servers . . . . . . . . . . . : fe80::1%27
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TechniSat DVB-PC TV Star PCI #3
   Physical Address. . . . . . . . . : 00-08-C9-A2-68-D0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d52a:876d:4373:96ab%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 169.254.178.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, December 7, 2017 3:40:41 PM
   Lease Expires . . . . . . . . . . : Saturday, April 21, 2018 8:13:45 PM
   Default Gateway . . . . . . . . . :
   DHCP Server . . . . . . . . . . . : 169.254.178.1
   DHCPv6 IAID . . . . . . . . . . . : 771754185
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-07-21-BA-D3-77-00-08-C9-A2-68-D0
   DNS Servers . . . . . . . . . . . : 0.0.0.0
   NetBIOS over Tcpip. . . . . . . . : Enabled

Again I must say that internet working in safe mode but not in normal boot mode.

Any other solution?

Thank u.



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#2 JohnC_21

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Posted 07 December 2017 - 09:16 AM

Another person solved a similar internet problem (internet in safe mode only) running the Comodo Removal Tool. 

 

https://forums.comodo.com/news-announcements-feedback-cis/official-comodo-uninstaller-v2003-released-t121091.0.html


Edited by JohnC_21, 07 December 2017 - 09:16 AM.


#3 raya2

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Posted 07 December 2017 - 10:32 AM

Another person solved a similar internet problem (internet in safe mode only) running the Comodo Removal Tool. 

 

https://forums.comodo.com/news-announcements-feedback-cis/official-comodo-uninstaller-v2003-released-t121091.0.html

 

Thank u very much. That uninstaller solved my problem. :D



#4 JohnC_21

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Posted 07 December 2017 - 10:54 AM

Your Welcome, glad that sorted it out. Thanks for the update.






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