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PC freezes.


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5 replies to this topic

#1 Pawno

Pawno

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Posted 07 December 2017 - 07:50 AM

for maybe a week or two now my pc has gotten "mini" freezes where it freezes and makes a weird noise for 2-3 seconds. after a few of these freezes it would totally freeze and i would have to manually restart or if i leave it be the pc shuts down on its own. Now since yesterday its freezing after a few minutes of booting. When i run it in safe mode it does not freeze.

 

3 years old pc

 

Specs:

AMD fx6300

msi 970-A-G46

msi GTX 760 OC

2x4 8gb DDR3 RAM

Corsair 500W PSU

Win 10

1TB HDD

 

Thank you in advance for helping



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#2 hamluis

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Posted 07 December 2017 - 07:58 AM

Moved from Crashes/BSODs to W10 Support which, IMO, is more appropriate forum for stated issues.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Pawno

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Posted 07 December 2017 - 08:07 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Pawno (administrator) on 07-12-2017 at 15:03:07
Running from "C:\Users\Pawno\Downloads"
Microsoft Windows 10 Home  (X64)
Model: MS-7693 Manufacturer: MSI
Boot Mode: Network
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/07/2017 12:42:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="2036b14a11e83e4a",type="win32",version="11.0.60610.1"1".
Dependent Assembly Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="2036b14a11e83e4a",type="win32",version="11.0.60610.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/07/2017 12:31:20 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="2036b14a11e83e4a",type="win32",version="11.0.60610.1"1".
Dependent Assembly Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="2036b14a11e83e4a",type="win32",version="11.0.60610.1" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/02/2017 11:29:50 AM) (Source: Application Hang) (User: )
Description: The program bf1.exe version 1.0.51.47047 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 2184
 
Start Time: 01d36b4c12ee7dcc
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
 
Report Id: 7550e49c-94c5-4932-adda-81f02254167f
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (12/01/2017 08:37:05 PM) (Source: Application Hang) (User: )
Description: The program RustClient.exe version 2017.1.2.34239 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 240c
 
Start Time: 01d36a989afd60fb
 
Termination Time: 13
 
Application Path: C:\Program Files (x86)\Steam\steamapps\common\Rust\RustClient.exe
 
Report Id: d485d04d-1047-470e-b4d7-603d6d2ba36b
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (11/30/2017 10:07:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: Origin.exe, version: 10.5.6.6235, time stamp: 0x59fbca6a
Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0xac8afc81
Exception code: 0xc0000005
Fault offset: 0x00042d6a
Faulting process ID: 0x11b8
Faulting application start time: 0xOrigin.exe0
Faulting application path: Origin.exe1
Faulting module path: Origin.exe2
Report ID: Origin.exe3
Faulting package full name: Origin.exe4
Faulting package-relative application ID: Origin.exe5
 
Error: (11/30/2017 09:54:56 PM) (Source: Application Hang) (User: )
Description: The program RustClient.exe version 2017.1.2.34239 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: dd4
 
Start Time: 01d369fb378a5c3e
 
Termination Time: 5
 
Application Path: C:\Program Files (x86)\Steam\steamapps\common\Rust\RustClient.exe
 
Report Id: 9b54c456-77fb-46ab-8c0a-61af0ab25749
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (11/29/2017 06:32:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: OSHeroes.exe, version: 1.0.0.0, time stamp: 0x5a130784
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0xe0434352
Fault offset: 0x001008b2
Faulting process ID: 0x11b8
Faulting application start time: 0xOSHeroes.exe0
Faulting application path: OSHeroes.exe1
Faulting module path: OSHeroes.exe2
Report ID: OSHeroes.exe3
Faulting package full name: OSHeroes.exe4
Faulting package-relative application ID: OSHeroes.exe5
 
Error: (11/29/2017 06:32:13 PM) (Source: .NET Runtime) (User: )
Description: Application: OSHeroes.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
   at System.IO.__Error.WinIOError(Int32, System.String)
   at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
   at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean)
   at System.IO.StreamWriter.CreateFile(System.String, Boolean, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean)
   at OSHeroes.LogFile..cctor()
 
Exception Info: System.TypeInitializationException
   at OSHeroes.LogFile.CreatFile()
   at OSH_Launcher.login_window.CreateFile()
   at OSH_Launcher.login_window.<.ctor>b__8_0()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()
 
Error: (11/29/2017 06:31:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: OSHeroes.exe, version: 1.0.0.0, time stamp: 0x5a130784
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0xe0434352
Fault offset: 0x001008b2
Faulting process ID: 0x20
Faulting application start time: 0xOSHeroes.exe0
Faulting application path: OSHeroes.exe1
Faulting module path: OSHeroes.exe2
Report ID: OSHeroes.exe3
Faulting package full name: OSHeroes.exe4
Faulting package-relative application ID: OSHeroes.exe5
 
Error: (11/29/2017 06:31:04 PM) (Source: .NET Runtime) (User: )
Description: Application: OSHeroes.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
   at System.IO.__Error.WinIOError(Int32, System.String)
   at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
   at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean)
   at System.IO.StreamWriter.CreateFile(System.String, Boolean, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean)
   at OSHeroes.LogFile..cctor()
 
Exception Info: System.TypeInitializationException
   at OSHeroes.LogFile.CreatFile()
   at OSH_Launcher.login_window.CreateFile()
   at OSH_Launcher.login_window.<.ctor>b__8_0()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()
 
 
System errors:
=============
Error: (12/07/2017 03:03:08 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (12/07/2017 03:01:57 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (12/07/2017 03:01:57 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (12/07/2017 03:01:51 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (12/07/2017 03:01:50 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (12/07/2017 03:01:50 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (12/07/2017 03:01:50 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (12/07/2017 02:56:46 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (12/07/2017 02:55:57 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (12/07/2017 02:55:51 PM) (Source: DCOM) (User: DESKTOP-K6KOP7N)
Description: 1084TokenBrokerUnavailableWindows.Internal.Security.Authentication.Web.TokenBrokerInternal
 
 
Microsoft Office Sessions:
=========================
Error: (12/07/2017 12:42:51 PM) (Source: SideBySide)(User: )
Description: Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="2036b14a11e83e4a",type="win32",version="11.0.60610.1"C:\Program Files (x86)\AVG\Antivirus\setup\iplugins\IStats.dll
 
Error: (12/07/2017 12:31:20 PM) (Source: SideBySide)(User: )
Description: Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="2036b14a11e83e4a",type="win32",version="11.0.60610.1"C:\Program Files (x86)\AVG\Antivirus\setup\iplugins\IStats.dll
 
Error: (12/02/2017 11:29:50 AM) (Source: Application Hang)(User: )
Description: bf1.exe1.0.51.47047218401d36b4c12ee7dcc4294967295C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe7550e49c-94c5-4932-adda-81f02254167f
 
Error: (12/01/2017 08:37:05 PM) (Source: Application Hang)(User: )
Description: RustClient.exe2017.1.2.34239240c01d36a989afd60fb13C:\Program Files (x86)\Steam\steamapps\common\Rust\RustClient.exed485d04d-1047-470e-b4d7-603d6d2ba36b
 
Error: (11/30/2017 10:07:31 PM) (Source: Application Error)(User: )
Description: Origin.exe10.5.6.623559fbca6antdll.dll10.0.16299.64ac8afc81c000000500042d6a11b801d369f0cf98a244C:\Program Files (x86)\Origin\Origin.exeC:\WINDOWS\SYSTEM32\ntdll.dllb1ff6e93-7372-46c2-bf7f-6966000123de
 
Error: (11/30/2017 09:54:56 PM) (Source: Application Hang)(User: )
Description: RustClient.exe2017.1.2.34239dd401d369fb378a5c3e5C:\Program Files (x86)\Steam\steamapps\common\Rust\RustClient.exe9b54c456-77fb-46ab-8c0a-61af0ab25749
 
Error: (11/29/2017 06:32:13 PM) (Source: Application Error)(User: )
Description: OSHeroes.exe1.0.0.05a130784KERNELBASE.dll10.0.16299.152cd1ce3de0434352001008b211b801d3692f9c6592b8C:\Program Files (x86)\BFHeroes\OSHeroes.exeC:\WINDOWS\System32\KERNELBASE.dll7c9fc68d-0071-4013-9556-8db0760bb470
 
Error: (11/29/2017 06:32:13 PM) (Source: .NET Runtime)(User: )
Description: Application: OSHeroes.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
   at System.IO.__Error.WinIOError(Int32, System.String)
   at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
   at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean)
   at System.IO.StreamWriter.CreateFile(System.String, Boolean, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean)
   at OSHeroes.LogFile..cctor()
 
Exception Info: System.TypeInitializationException
   at OSHeroes.LogFile.CreatFile()
   at OSH_Launcher.login_window.CreateFile()
   at OSH_Launcher.login_window.<.ctor>b__8_0()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()
 
Error: (11/29/2017 06:31:05 PM) (Source: Application Error)(User: )
Description: OSHeroes.exe1.0.0.05a130784KERNELBASE.dll10.0.16299.152cd1ce3de0434352001008b22001d3692f72deb61aC:\Program Files (x86)\BFHeroes\OSHeroes.exeC:\WINDOWS\System32\KERNELBASE.dlle3937520-af70-430b-8f26-136a193bf1af
 
Error: (11/29/2017 06:31:04 PM) (Source: .NET Runtime)(User: )
Description: Application: OSHeroes.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
   at System.IO.__Error.WinIOError(Int32, System.String)
   at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
   at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean)
   at System.IO.StreamWriter.CreateFile(System.String, Boolean, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32, Boolean)
   at System.IO.StreamWriter..ctor(System.String, Boolean)
   at OSHeroes.LogFile..cctor()
 
Exception Info: System.TypeInitializationException
   at OSHeroes.LogFile.CreatFile()
   at OSH_Launcher.login_window.CreateFile()
   at OSH_Launcher.login_window.<.ctor>b__8_0()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-11-27 15:52:12.023
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:52:11.961
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:51:41.560
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:51:41.506
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:41:42.125
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:41:42.065
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:39:47.647
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:39:47.594
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:39:43.007
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-11-27 15:39:42.927
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.
 
 
=========================== Installed Programs ============================
 
Arma 3 (HKLM\...\Steam App 107410) (Version:  - Bohemia Interactive)
AVG (HKLM\...\{E61E6143-4937-43FC-8C12-06B8A987484D}) (Version: 1.211.3 - AVG Technologies) Hidden
AVG Internet Security (HKLM-x32\...\AVG Antivirus) (Version: 17.8.3036 - AVG Technologies)
AVG PC TuneUp (HKLM-x32\...\{82B9AF2D-4254-428A-9D1E-7714BA91A4B0}) (Version: 16.76.2 - AVG Technologies) Hidden
AVG PC TuneUp (HKLM-x32\...\AVG PC TuneUp) (Version: 16.76.3.18604 - AVG Technologies)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.8.2.48475 - Electronic Arts)
Battlefield™ 1 (HKLM-x32\...\{335B50BC-6130-4BAF-9A6A-F1561270587B}) (Version: 1.0.51.47047 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.3.0 - EA Digital Illusions CE AB)
CPUID CPU-Z Gigabyte 1.81 (HKLM\...\CPUID CPU-Z Gigabyte_is1) (Version: 1.81 - CPUID, Inc.)
CPUID CPU-Z MSI 1.81.1 (HKLM\...\CPUID CPU-Z MSI_is1) (Version: 1.81.1 - CPUID, Inc.)
Discord (HKCU\...\Discord) (Version: 0.0.298 - Discord Inc.)
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
FMW 1 (HKLM\...\{36133E9F-B129-4206-9FB4-13F707787542}) (Version: 1.226.3 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7131.1115 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
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Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212 (HKLM-x32\...\{323dad84-0974-4d90-a1c1-e006c7fdbb7d}) (Version: 14.0.24212.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212 (HKLM-x32\...\{462f63a8-6347-4894-a1b3-dbfe3a4c981d}) (Version: 14.0.24212.0 - Microsoft Corporation)
MSI Afterburner 4.4.0 (HKLM-x32\...\Afterburner) (Version: 4.4.0 - MSI Co., LTD)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 7.5.1 - Notepad++ Team)
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NVIDIA GeForce Experience 3.11.0.73 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.11.0.73 - NVIDIA Corporation)
NVIDIA Graphics Driver 388.43 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 388.43 - NVIDIA Corporation)
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========================= Memory info: ===================================
 
Percentage of memory in use: 34%
Total physical RAM: 8141.51 MB
Available physical RAM: 5359.36 MB
Total Virtual: 13005.51 MB
Available Virtual: 10285.1 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:930.71 GB) (Free:730.84 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-K6KOP7N
 
Administrator            DefaultAccount           Guest                    
Pawno                    WDAGUtilityAccount       
 
 
**** End of log ****
 
speccy 
 
 


#4 dc3

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Posted 07 December 2017 - 09:24 AM

Please perform a Clean Boot.  This will stop all third party services when it is setup.  If the freeze discontinues it will be because of one of the third party services.

 

How to perform a Clean Boot.

Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.

 Press the Windows key OS4o0pO.png and the R key to open Run, then type msconfig in the search box.  This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

1. Click/tap on the General tab.   

2. Click/tap on the Selective startup option.

3. Remove the check mark in the Load startup items  check box.

clean-boot-1.png

4.  Click on the Services tab.

5.  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6.  Click Disable all, this will remove all of the check marks in the Services list.

clean-boot2.png

7.  Click on Hide all Microsoft services.  Click on Apply then OK  

clean-boot3.png

Click on Restart in the window that opens.

When the computer is restarted it will boot normally.  

If the problem does not continue after the restart please do the following.

8.  Divide the number of these services by two and you place checks in the first half of these, then restart the computer.
 
9.  If the problem doesn't return in those services remove the checks and place checks in the remaining services and restart the computer.

10.  When you find which half the service is in go on to the next step.  

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service.  Restart the computer.  

12.  If it isn't in the first half of these services, do the same with the last half of the services.

13.  Once you have narrowed it down to the last three or four services remove the checks one at a time till you find the service at fault.

Once you have found the service post it in your topic.  Do not take any action until I suggest the next step.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Pawno

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Posted 08 December 2017 - 05:27 AM

Still getting the problem if i disable everything

#6 dc3

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Posted 08 December 2017 - 10:22 AM

Did you restart the computer after step #7?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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