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iVMS-4200 storage server can not see HDD


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#1 GKL1520

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Posted 06 December 2017 - 11:28 AM

First let me say that I can manually record to my HDD with the iVMS-4200 client software both still pictures as well as video, but when I try to set things up for auto record during motion detect it won't record even though it does indicate it detects motion.

I read where you have to set up the iVMS-4200 storage server and "format" (set aside) space on your HDD for that to work, but when I add the storage server, and go to "remote configuration" and then click on Storage->General, to select the HDD, it does not list any HDD at all.

I have searched the web for help but have not yet found any solution as to why my HDD is not showing up there.

Any and all ideas of what to check is appreciated !

 



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#2 hamluis

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Posted 06 December 2017 - 11:48 AM

http://www.hikvision.com/us/faq_81.html

 

Louis



#3 GKL1520

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Posted 06 December 2017 - 12:12 PM

 

Thank you Louis, your help is appreciated !

 

I checked the list at http://www.hikvision.com/ueditor/net/upload/2015-02-13/97f72b35-8a7f-4c10-b213-2456e3eb1834.pdf

 

and it doesn't list many HDDs for Toshiba, including not listing my Toshiba MQ01ABF050

 

So does that automatically mean the iVMS-4200 storage server can't be used with my computer ?

 

If so, it just seems strange that the iVMS-4200 client will let me manually record to my hard drive, but not automatically with motion detect, I'm not very knowledgeable on this type of software but you would think if it can see my HDD to record manually then why not automatically ?

 

Gary






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