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Monitor stuck in standby?


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#1 mitcheyfex

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Posted 06 December 2017 - 09:33 AM

Hello guys,

Again you are always massively helpful on here so I just wondered if I could present you with an issue and see if anyone else has experienced this?

I have recently installed graphics drivers and since then this problem seems to be more common, my monitor basically gets stuck in standby mode I have to reboot my PC to fix it, but lately I'm having to reboot my PC 3-10 times before I get the normal boot screen the PC itself beeps once as normal and by what I can gather boots fine it's just the screen doesn't I've tried switching from having it plugged into the graphics card and switching to the other VGA port and this temp fixed it but the problems back, the PC runs perfect when in action and is quite quick!

I've also recently deleted office off the PC and it seems more common but doubt it's related - I wanted to know if this sounds like a PC problem or a monitor issue I haven't tried a different monitor yet! I'm also going to try VGA to hdmi and connect it up to my PC CIA HDMI if this fixes it then it must be something to do with the graphics card port or vga port in my PC right?

Any input is greatly appreciated all my cores are running at 23-32 degrees each when idle on the desktop and not doing anything.

My spec can be found in some of my other posts but if you need anything else just let me know I need to get to the bottom of this!!

Thanks guys


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#2 usasma

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Posted 08 December 2017 - 08:03 AM

Wait until the monitor gets stuck in standby mode again, then recover and immediately generate these 2 sets of reports.

 

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

If you have problems with it running it, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with one of these free utilies: 
SpeedFan:  http://www.almico.com/sfdownload.php
HWMonitor:  https://www.cpuid.com/softwares/hwmonitor.html
HWInfo:  https://www.hwinfo.com/download.php


 
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#3 mitcheyfex

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Posted 08 December 2017 - 11:31 AM

Thank you so much for your reply, I can't wait to get home and try this now, should I only be running these tests when my PC boots up after one of these episodes?

And you want me to post my findings here?




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