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Outlook 2010 sending some trusted email to spam folder

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#1 Exfso


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Posted 05 December 2017 - 08:56 PM

This is driving me crazy and from what I can tell I am not alone having this problem.  I am running Office 2010 Pro Plus on my Windows 7 pro 64bit desktop.  There is one sender who I have marked as trusted and their emails keep getting sent to my spam folder.  I have tried creating rules, with no success and then deleting all rules, same outcome.  I also have marked as trusted their domain, nothing seems to work.  Any help much appreciated.

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