Hello, I am in desperate need of getting My computer to work again. I have to be in sleep mode to be able to get onto My computer. Somebody else was using it and now I get the BS of it.
I still have Windows XP which is also Vista capable. I also still have Google Chrome.
I can't seem to update anything. I just went through 1 full year of non stop viruses and malware on My computer after paying BitDefender for the 2017 version protection but then all of a sudden I had to only have the 2015 version which was the Virus in itself. I told Them but They said it was all They can do as I can't upgrade windows.
How do I upgrade to a new windows that will work without Me putting all of My pics music etc onto another computer or whatever. I do not want to do that, & I still want all My Pics etc. I have now after downloading another Windows or does it even work that way?
I also like to know is REIMAGE safe? and could They upgrade My windows without Me loosing My pics etc?
I do not know computer language at all, only to go to websites and do whatever there and that's it.
I do not want to manually go through it all the BS.. Most pages don't even open to allow Me 2 change settings I need to do. I only have a few days left of the free 3 month version of Bull dog and need to take action asap. so that I can have a working windows I can use protected.
It's way too many days of non stop BS I can't even make an order all week I need to make medically even. The malware is not leaving My computer 3 days this time and 2 the last time a day B4 that even and so forth all along. My Comp is totally Beeped.
Thanks a bunch.
Edited by hamluis, 05 December 2017 - 05:53 PM.
Moved from XP to Am I Infected - Hamluis.