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Windows Update suddenly stopped working

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3 replies to this topic

#1 yosefu_kun_98


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Posted 05 December 2017 - 08:48 AM

Hi all,

I am having a problem with Windows Update on my computer that just started yesterday.

First, what happened was that it said that I never checked for updates and it also said "Find about more free software from (null)."

What I did was empty the SoftwareDistribution folder and check again, and that worked.
But today, while I was able to install updates yesterday, my computer is telling me that I've never checked for any updates.

I tried emptying and rebuilding SoftwareDistribution again, but that didn't work. I just keep getting error code 8007000E.

I have even tried the Windows Update Troubleshooter, but it said that it didn't fix the error code. I'm still getting error 8007000E.

Nothing is working.


Is there anything I can do to fix this? Of course, this is a very annoying, yet unexpected problem.

(Microsoft even said "Upgrading to Windows 10 is the best way to fix this problem!" I don't know if that's worth it right  now...)


Best regards,


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#2 hamluis



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Posted 05 December 2017 - 09:00 AM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.


#3 mightywiz


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Posted 05 December 2017 - 01:59 PM

not related to your error code, but microsoft killed everyones windows update and they have fixed the issue today.


try windows update again and see if it's working, maybe yours is just reporting a different error code then everyone elses.

#4 sikntired


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Posted 05 December 2017 - 02:31 PM

You said you emptied the Software Distribution Folder. Did you follow this guide?


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