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BSOD after reboot/shutdown (linked to USB drive and Virtualbox)


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#1 Chris_AT

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Posted 04 December 2017 - 10:41 AM

Hi All,

 

Got a rather nagging issue here that drives my crazy - and after investigating for days I am pretty much stuck:

 

The machine usually runs like a charm but since some time (no idea when it started) I can't access any USB Drive anymore after I had the VirtualBox VM Manager opened (no need to start any VM).

The USB Device is simply not recognised anymore.

 

If I then restart (not having had VBox VM Manager opened USB Drives are found as I would expect them to be) the PC it takes ages (~ 10 Minutes) which usually ends up in a BSOD.

Based from what I found until now I'd understand this to be linked to the USBHUB3.sys - nevertheless comparing the versions with the installation on my previous PC they seem to be identical - so I doubt it's indeed USBHUB3.sys that causes issues.

 

BSOD tells something like "Driver Power State Failure" - but removing all Energy saving settings from USB-HUB Devices as well as in the energy settings didn't help either.

 

I also tried to update every Firmware and potentially outdated driver that I could think of - but didn't change anything either...  :(

 

As mentioned otherwise the machine is running pretty smoothly, so going into a reinstallation from scratch is something I'd really like to avoid.

 

Last but not least 2 comments:

 

1.) I removed my last name from EvtxAppDump.txt and EvtxSysDump.txt - as the related information is available public - thanks for youor understanding...

 

2.) yes, this is a non business environment - might not look like but it's indeed the case.

 

Thanks so much in advance for every hint, help and effort!

 

Chris

 

Speccy:

 

http://speccy.piriform.com/results/IHHUT41sp43tg0QNnS5QHYa

 

 Attached File  SysnativeFileCollectionApp.zip   802.85KB   2 downloads


Edited by Chris_AT, 04 December 2017 - 10:42 AM.


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#2 usasma

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Posted 05 December 2017 - 06:18 PM

Tablets are difficult to fix, and most times the "fix" is to reinstall the OS (as most data is uploaded to the cloud on these kinds of devices)..
Are there any particular reasons for not wanting to reinstall the OS?

In general, due to the limitations of tablets, some of the diagnostics are difficult to perform.  With that, we then suggest a wipe and "clean" reinstall of Windows as a diagnostic tool.

 

Your UEFI/BIOS (version 3504) dates from June of 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

The WER section of the MSINFO32 report shows more Live Kernel Events than BSOD's.  This could be a sign of a hardware problem.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results.

 

The lone memory dump shows Asus USB hub Filter and Virtual Box USB Mon in the stack text.

You also have Logitech USB video drivers that date from 2009

And a cyberJack pinpad/e-com USB driver dating from March of 2015 (before W10 was released)

As such, I'd first suspect a conflict between them.

Please uninstall the programs associated with all.  Then test to see if that stops the problem.

Then reinstall a fresh copy of the latest version of ONE of the programs - then test to see if the BSOD's stay stopped.

If that works, then reinstall a fresh copy of the latest version of another program and test to see if the BSOD's stay stopped.

If that works, then reinstall a fresh copy of the latest version of another program and test to see if the BSOD's stay stopped.

If that works, then reinstall a fresh copy of the latest version of the last program and test to see if the BSOD's stay stopped.

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Mon Dec  4 09:59:40.874 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\120417-4390-01.dmp]
Windows 10 Kernel Version 16299 MP (8 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 1:05:19.773
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for ASUSFILTER.sys
*** ERROR: Module load completed but symbols could not be loaded for ASUSFILTER.sys
*** WARNING: Unable to verify timestamp for VBoxUSBMon.sys
*** ERROR: Module load completed but symbols could not be loaded for VBoxUSBMon.sys
Probably caused by :UsbHub3.sys
BugCheck 1000009F, {4, 12c, ffffb50b3d7f9080, fffff800128ae810}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffb50b3d7f9080, The thread currently holding on to the Pnp lock.
Arg4: fffff800128ae810, nt!TRIAGE_9F_PNP on Win7 and higher
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9F_4_IMAGE_UsbHub3.sys
CPUID:        "Intel® Core™ i7-6700K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4008
  BIOS Version                  3504
  BIOS Release Date             06/29/2017
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             Z170-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Dec  4 09:59:40.874 2017 (UTC - 5:00)**************************
lvrs64.sys                                 Wed Oct  7 04:27:59 2009 (4ACC510F)
lvuvc64.sys                                Wed Oct  7 04:28:44 2009 (4ACC513C)
AsUpIO.sys                                 Mon Aug  2 22:47:59 2010 (4C57835F)
vstor2-mntapi10-shared.sys                 Thu Nov  4 14:33:36 2010 (4CD2FC80)
ASUSFILTER.sys                             Tue Sep 20 11:46:33 2011 (4E78B559)
intelppm.sys                               Thu Sep 22 06:43:11 2011 (4E7B113F)
AiChargerPlus.sys                          Wed Apr 18 21:17:35 2012 (4F8F67AF)
PxHlpa64.sys                               Tue Apr 24 13:26:29 2012 (4F96E245)
AsIO.sys                                   Wed Aug 22 05:54:47 2012 (5034AC67)
cjusb.sys                                  Mon Mar 23 05:17:26 2015 (550FDA26)
wacomrouterfilter.sys                      Tue Apr 28 13:05:22 2015 (553FBDD2)
iocbios2.sys                               Thu May 28 16:42:10 2015 (55677DA2)
LHidEqd.Sys                                Tue Jun  9 15:25:30 2015 (55773DAA)
LEqdUsb.Sys                                Tue Jun  9 15:25:30 2015 (55773DAA)
LMouFilt.Sys                               Tue Jun  9 15:25:39 2015 (55773DB3)
LHidFilt.Sys                               Tue Jun  9 15:25:40 2015 (55773DB4)
AndroidAFDx64.sys                          Tue Oct  6 22:24:59 2015 (5614827B)
kldisk.sys                                 Fri Dec 25 02:47:51 2015 (567CF4A7)
kl1.sys                                    Fri Apr  1 10:20:28 2016 (56FE83AC)
klim6.sys                                  Fri Sep 30 09:35:20 2016 (57EE6A18)
wachidrouter.sys                           Wed Oct  5 16:58:58 2016 (57F56992)
klwfp.sys                                  Tue Nov 29 05:32:02 2016 (583D5922)
klmouflt.sys                               Wed Nov 30 02:58:40 2016 (583E86B0)
dokan.sys                                  Thu Dec  8 06:16:51 2016 (58494123)
cm_km.sys                                  Thu Dec 15 02:43:48 2016 (585249B4)
klkbdflt.sys                               Tue Dec 20 17:06:18 2016 (5859AB5A)
klpnpflt.sys                               Fri Jan 20 11:12:27 2017 (588236EB)
klupd_klif_kimul.sys                       Mon Feb  6 06:09:33 2017 (5898596D)
tib.sys                                    Thu Feb  9 18:19:35 2017 (589CF907)
tib_mounter.sys                            Fri Feb 10 12:31:42 2017 (589DF8FE)
ser2pl64.sys                               Fri Mar  3 02:36:29 2017 (58B91CFD)
dump_secnvme.sys                           Fri Mar 17 02:03:34 2017 (58CB7C36)
secnvme.sys                                Fri Mar 17 02:03:34 2017 (58CB7C36)
e1d65x64.sys                               Sun Mar 19 10:46:33 2017 (58CE99C9)
klpd.sys                                   Fri Mar 24 09:44:30 2017 (58D522BE)
klwtp.sys                                  Fri Mar 24 09:45:50 2017 (58D5230E)
iqvw64e.sys                                Mon Apr  3 11:14:26 2017 (58E266D2)
asmtxhci.sys                               Tue Apr 11 07:14:18 2017 (58ECBA8A)
asmthub3.sys                               Tue Apr 11 07:15:47 2017 (58ECBAE3)
IOMap64.sys                                Fri Apr 28 06:02:15 2017 (59031327)
ICCWDT.sys                                 Thu May  4 07:42:54 2017 (590B13BE)
kneps.sys                                  Wed Jun  7 05:54:05 2017 (5937CD3D)
690b33e1-0462-4e84-9bea-c7552b45432a.sys   Mon Jun 12 09:47:14 2017 (593E9B62)
volume_tracker.sys                         Wed Jun 28 10:10:00 2017 (5953B8B8)
fltsrv.sys                                 Mon Jul 17 07:59:43 2017 (596CA6AF)
snapman.sys                                Mon Jul 17 09:44:55 2017 (596CBF57)
klflt.sys                                  Wed Jul 19 08:00:58 2017 (596F49FA)
iaStorA.sys                                Mon Aug  7 10:23:28 2017 (598877E0)
file_tracker.sys                           Fri Aug 11 13:22:17 2017 (598DE7C9)
nvhda64v.sys                               Thu Sep 14 05:55:42 2017 (59BA521E)
nvvad64v.sys                               Tue Sep 19 04:38:04 2017 (59C0D76C)
klbackupflt.sys                            Thu Sep 21 14:45:03 2017 (59C408AF)
klbackupdisk.sys                           Fri Sep 29 06:24:08 2017 (59CE1F48)
klids.sys                                  Fri Sep 29 18:14:48 2017 (59CEC5D8)
klhk.sys                                   Sat Sep 30 06:01:33 2017 (59CF6B7D)
klif.sys                                   Sat Sep 30 06:06:26 2017 (59CF6CA2)
TeeDriverW8x64.sys                         Tue Oct  3 02:21:38 2017 (59D32C72)
klupd_klif_klark.sys                       Mon Oct 23 10:50:34 2017 (59EE01BA)
klupd_klif_klbg.sys                        Mon Oct 23 10:50:36 2017 (59EE01BC)
klupd_klif_mark.sys                        Mon Oct 23 11:03:14 2017 (59EE04B2)
klupd_klif_arkmon.sys                      Mon Oct 23 11:08:37 2017 (59EE05F5)
file_protector.sys                         Fri Nov 10 01:55:18 2017 (5A054D56)
RTKVHD64.sys                               Tue Nov 14 06:05:07 2017 (5A0ACDE3)
virtual_file.sys                           Tue Nov 21 09:06:06 2017 (5A1432CE)
VBoxDrv.sys                                Wed Nov 22 11:23:13 2017 (5A15A471)
VBoxNetLwf.sys                             Wed Nov 22 11:23:13 2017 (5A15A471)
VBoxUSBMon.sys                             Wed Nov 22 11:23:13 2017 (5A15A471)
nvlddmkm.sys                               Mon Nov 27 18:51:12 2017 (5A1CA4F0)


http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi10-shared.sys
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
cjusb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=wacomrouterfilter.sys
http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
AndroidAFDx64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=kldisk.sys
http://www.carrona.org/drivers/driver.php?id=kl1.sys
http://www.carrona.org/drivers/driver.php?id=klim6.sys
http://www.carrona.org/drivers/driver.php?id=wachidrouter.sys
http://www.carrona.org/drivers/driver.php?id=klwfp.sys
http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
http://www.carrona.org/drivers/driver.php?id=dokan.sys
http://www.carrona.org/drivers/driver.php?id=cm_km.sys
http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
klpnpflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
klupd_klif_kimul.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=tib.sys
http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys
http://www.carrona.org/drivers/driver.php?id=ser2pl64.sys
http://www.carrona.org/drivers/driver.php?id=dump_secnvme.sys
http://www.carrona.org/drivers/driver.php?id=secnvme.sys
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys
http://www.carrona.org/drivers/driver.php?id=klpd.sys
http://www.carrona.org/drivers/driver.php?id=klwtp.sys
http://www.carrona.org/drivers/driver.php?id=iqvw64e.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=kneps.sys
690b33e1-0462-4e84-9bea-c7552b45432a.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
volume_tracker.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
http://www.carrona.org/drivers/driver.php?id=snapman.sys
http://www.carrona.org/drivers/driver.php?id=klflt.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=file_tracker.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=klbackupflt.sys
http://www.carrona.org/drivers/driver.php?id=klbackupdisk.sys
klids.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=klhk.sys
http://www.carrona.org/drivers/driver.php?id=klif.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
klupd_klif_klark.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
klupd_klif_klbg.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
klupd_klif_mark.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
klupd_klif_arkmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
file_protector.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
virtual_file.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Chris_AT

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Posted 06 December 2017 - 08:53 AM

Thanks a lot for coming back to me on this!

 

It's really surprising that Speccy indeed classified this as a tablet - it's actually a desktop system.

(although I have to admit having a tablet with the hardware identified besides would sound very attractive in regards of portability  :rolleyes: )

 

For the aspect about the hardware diagnostics - I did run the Mem-test which completed without errors, for the SSDs I understood there is nothing like an HW Test - correct?

Not perfectly sure what else I should run in particular from http://www.carrona.org/hwdiag.html   - are you actually referring to the CPU / GPU burn in tests?

 

Mainboard BIOS - Z170-A BIOS 3504 - thats indeed the latest that ASUS provides for the Z170-A (https://www.asus.com/us/Motherboards/Z170-A/HelpDesk_BIOS/) and Windows Updates are run regularly.

 

For the WER section of the MSINFO32 report shows more Live Kernel Events than BSOD's - that is nothing I really comment on. I know that there are DCOM permission errors logged - but not sure if that's what you are referring to?

 

 

Cite: 

 

The lone memory dump shows Asus USB hub Filter and Virtual Box USB Mon in the stack text.

You also have Logitech USB video drivers that date from 2009

And a cyberJack pinpad/e-com USB driver dating from March of 2015 (before W10 was released)

As such, I'd first suspect a conflict between them.

Please uninstall the programs associated with all.  Then test to see if that stops the problem.

 

- Logitech USB video driver - oh, I assume that could be linked to the WebCam - that's an hot aspect, totally wasn't aware of that anymore, especially not about that age!

(would you expect it to do the job to uninstall it from the devicemgr (including the driver) and have it being redetected by WIndows and use the hopefully existing MS driver then?)

 

- For the cyberJack pinpad, that's as well a super hint - I have to uninstall as well and see where to get an up to date driver...

 

- Asus USB hub - well I assume that comes along with the Mainboard basic drivers... not sure how to deal about those.

 

- Virtual Box is brand new - and without this I can't even reproduce the behavior leading to the BSOD - so not sure if I should actually remove it...

 

I will try to work on the above points asap but it will take me some time - so please bear with me if it takes about a week or so....  :blush:

 

Thanks again so much for your help!



#4 usasma

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Posted 07 December 2017 - 08:02 AM

The only test for SSD's is to try another hard drive. 

The SMART attributes aren't very useful either.
At work, if we suspect an SSD, we try another one to test - but this is somewhat expensive and time consuming for a lot of people.

 

As for the diagnostics, run the Prime95 test(s), the Video 1 (Furmark), the Video 2 (5 tests), and the CPU Stress test(s)

 

Live Kernel Events may/may not be related to a hardware problem.  When I see many more of them than I see BSOD's (in the WER section), then I am suspicious of a hardware problem.   I used this (among other things) as the criteria to suggest that you run hardware diagnostics.

 

When uninstalling drivers for devices, I do not suggest using Device Manager.
Rather, I suggest using the uninstaller provided by the program that originally installed the driver.  In most cases this provides a more complete uninstall than by just removing the driver (and avoids further problems if the problem is related to the components that weren't uninstalled).

In the event that there are leftover drivers present, there's a couple of different ways to remove them:
- Device Manager

- Install a fresh copy, then uninstall it.

- manual removal (DO NOT just delete the driver - it may render the system unbootable).

 

What I noticed most of all was that there were a lot of USB devices.  And quite a few of them have drivers from before W10 was released.  As such, I have to wonder if one (or more) have problems with the way USB is handled in W10.

 

Take your time working on this.  I'll get notified by email when you reply back.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Chris_AT

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Posted 10 December 2017 - 11:18 AM

OK.. so I ended up so far with the following:

 

Tried to remove all suspicious USB Devices together with their drivers one by one.. followed by a reboot after each one.. but without success whatsoever.

The behaviour just stayed.

 

As I had the chance to also give a new installation a try I did exactly this as well - and installed the newest drivers I found at the vendors side (keypad, scanner, graphics tablet).

Looking for a new driver for the ancient webcam I figured out though that the driver from 2009 (!) that is stated to come from Logitech actually got installed by Windows 10 natively - never ever had expected that but still interesting.

Except Garmin Fresh and Garmin Express everything has been reinstalled - and things really work well now.

No issues with VBox and USB drives noticeable in any regards so far...

 

I still have the previous installation available and am open to run further tests  - still I also wonder if it makes sense to invest further time on this.

Actually I would have preferred to understand what actually caused this - but putting more efforts (from various sides) into this than a new installation requires might not be reasonable either - especially if there is a chance that the root cause can't be identified...

 

I am not sure if with the regular large Windows upgrades maybe something went wrong exactly in that regards (step to 1709) - and the learning might be to remove all USB devices when it comes to such an upgrade....

 

In any case thanks so much!



#6 usasma

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Posted 10 December 2017 - 05:46 PM

Figuring out why this happened is likely beyond my abilities.
I don't have any experience with debugging user level processes - and with your system this might even require a live debugging session.

I don't know of anyone who does this for free.  Here's a Google search I did for it:  https://www.google.com/search?q=debugging+help&ie=utf-8&oe=utf-8


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Chris_AT

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Posted 11 December 2017 - 01:40 AM

Thanks a lot for your input!

I really hope I didn't cause the feeling that I would have had any further expectations - I am very grateful for you did actually take a look into my situation and spent time on it - that's certainly nothing to be taken for granted! Everybody who is willing to do so is actually gifting a lot - and that is a key aspect to me.

I was just reflecting about the situation - and my personal mindset about it - but for sure didnt want to express any expectations...

 

Again, thanks so much for your help, support and the time and effort you invested into it...

 

Kind regards.... Chris



#8 usasma

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Posted 11 December 2017 - 07:30 AM

There were no problems.  I'm just sorry that I'm unable to continue with the problem - I hate leaving things unfixed (even if the fresh install did "fix" it)

 

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 Jack Yan

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Posted 22 January 2018 - 03:53 PM

Hi Chris, I’ve had a lot of issues with Virtualbox and it had been a cause of the three to six BSODs I have been receiving daily since around the time you started your thread. Often the system would BSOD when I accessed Explorer or the Recycle Bin, and I think that is tied to USB device access.

Can I jump in and ask if this happened after Windows updated to Creators fall?

I think some of those Virtualbox drivers are dodgy.

With your USB issues, do you have the Virtualbox extension pack? Looks like there is USB 2 and USB 3 support there.

In my case, I had an older version, which I had to remove as its drivers conflicted with Windows 10 Creators fall (they were OK with spring).

Reinstalling still gave me one BSOD since but I was down to one every three days from a maximum of six per day.

I looked into it again, and tried removing it. Each time I attempted removal I got a BSOD.

Eventually I went into safe mode and attempted to remove it there, but failed. I then rebooted back using the standard method and for some reason I could remove it.

All I did was reinstall.

I’m not sure if this is a permanent solution but I’ve had the system go on all night and it hasn’t yet crashed. But I know for sure there is something up with USB devices, Virtualbox drivers and Windows 10.


Edited by Jack Yan, 22 January 2018 - 03:54 PM.


#10 Chris_AT

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Posted 09 February 2018 - 05:04 AM

Hi Jack,

 

I have reinstalled my machine from scratch then - and avoided to install additional USB related drivers wherever feasible - since then things are work fine.

Nevertheless I agree that the topic around USB drivers seems to be a pretty special one - still I can't tell where the issues started, not even when (totally impossible to run a check of every potential functionality with every update that comes in) - could be at so many places...






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