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Redirected Email Address Help?


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#1 dphenry157

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Posted 04 December 2017 - 09:02 AM

I have a work email address:  info@indianacountyceo.com.  We recently had a Comcast email platform change and that email address is no longer valid.  I used that email address for a wide variety of marketing applications.  How do I redirect that email address to another "active" email address that I have to be able to get the sends again?

 

TY,



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#2 britechguy

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Posted 04 December 2017 - 09:46 AM

I presume that you own the domain indianacountyceo.com and have it hosted somewhere.

 

You would need to change the MX records for your domain to direct your e-mail correctly.   Not having any idea how this was achieved in the past I can't get much more specific than that.

 

Have a look at the search results from:  https://duckduckgo.com/?q=changing+mx+records

 

One of the tutorials about this should at least get you started so that you or your appointed tech geek can begin digging around to find out how things are configured and how to change them.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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