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Bitedefender constantly alerting Threat on windows Temp folder


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#1 SaintVitus

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Posted 03 December 2017 - 10:34 AM

Hello!

 

I'm having constantly the message from bitedefender about some created windows  temp folder like: " C:\Windows\temp\tmp000000*** .." telling me about some: "dropped:application.generic.17****" or some "trojan.generic".

 

I've tried Widnows Defender, Malwarebytes, Emsisoft anti-malware (this one yersterday found the same issue).

 

Which steps I should  follow?

 

Thank you in advance!

 

 

:)

 

 



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#2 buddy215

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Posted 03 December 2017 - 10:57 AM

Are bitdefender and Emsisoft removing/ deleting or quarantining what they found?

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.

  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"

 

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 SaintVitus

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Posted 03 December 2017 - 11:49 AM

Hello buddy215 and Thank you for your help!

 

"Are bitdefender and Emsisoft removing/ deleting or quarantining what they found?"

 

Yes



#4 buddy215

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Posted 03 December 2017 - 01:09 PM

Go ahead and run the scans I mentioned.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 SaintVitus

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Posted 03 December 2017 - 04:02 PM

Malwarebytes Anti-Rootkit BETA 1.10.3.1001
www.malwarebytes.org

Database version:
  main:    v2017.12.03.05
  rootkit: v2017.10.14.01

Windows 10 x64 NTFS
Internet Explorer 11.98.16299.0
ghost :: HELLMACHINE [administrator]

2017-12-03 12:15:24 PM
mbar-log-2017-12-03 (12-15-24).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 237613
Time elapsed: 14 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 



#6 SaintVitus

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Posted 03 December 2017 - 04:03 PM

# AdwCleaner 7.0.5.0 - Logfile created on Fri Dec 01 16:01:23 2017
# Updated on 2017/29/11 by Malwarebytes
# Database: 11-29-2017.1
# Running on Windows 10 Home (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************



########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########



#7 buddy215

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Posted 03 December 2017 - 04:33 PM

Those scans were no help. Best to start a new topic in the malware removal forum by following the instructions below.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 SaintVitus

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Posted 03 December 2017 - 05:33 PM

Thank you again buddy215 :)

 

I've created a post following your suggestions:

 

https://www.bleepingcomputer.com/forums/t/664410/infected-bitedefender-threat-on-windows-temp-folder-everyday/


Edited by SaintVitus, 03 December 2017 - 05:52 PM.





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