Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PC Freezing/Crashing/Restarting/Hang\ HELP ME PLEASE


  • Please log in to reply
16 replies to this topic

#1 Nerkk

Nerkk

  • Members
  • 9 posts
  • OFFLINE
  •  

Posted 02 December 2017 - 08:15 PM

Specs:

CPU: I5-6600k

ram: Ballistix 16gb DDR4

motherboard: Gigabyte H170 Gaming 3

PSU: Corsair 750m bronze certified semi-modular

GPU: GTX 970

SSD(windows): Samsung 250gb 850 Evo 

hhd: Hitachi HUA722020ALA331 2TB

 

 

First off this crashing is not consistent, it happen's randomly. I've run a stress test on my CPU to see how my cpu handles, no crashing, no problems. Next off I ran a memtest, scan said memory was fine with no problems. I have ran a GPU stress test, no problems. SSD test, nothing, no problems. HHD long generic and smart test, no problems. I have mainly Avast antivirus/Malwarebytes, and windows defender doing occasional scans, with no results of problems. Also, I have reinstalled windows twice and have used registry repairing tools.

 

But my PC problems are inconsistent, for example, let's say I start up my pc, then I move my mouse, it has a drag or rubberbanding effect. Then my pc freezes, unfreezes, more drag, then freezes completely until I have to manually turn it off.

 

Or another situation, I'm playing Civ 5, an easy game to run on my specs, I will launch then maybe go afk to go eat. Come back my pc is fine and exactly how I left it. Start a world, then 10 minutes later my pc freezes then black screens then restarts. But while it is restarting it remains black, I don't see the windows logo loading or my motherboard logo loading, I hear the sound as soon as it starts up, like a windows sound, but the screen remains black. After that, I have to turn off my computer manually again, then push the power buttons around 5-7 times to start up again.

 

Today I launched GTA 5, a fairly harder game to run, but in the middle of my loading screen I alt+tab real quick to open youtube and listen to music, but when I was typing youtube and hit search, it said "Aw, Snap! Google Chrome ran out of memory while trying to display the webpage." I believe 16gb is enough to display google, is it not? But after I tab back into my game, my pc freezes, so I try to hit windows+tab to get to task manager, but as soon as i hit task manager my pc black screened and made 3 beeping noises after rapidly clicking and then crashed.

 

Soooooooooooooooooooo, is the motherboard fried? Because that is something I've not checked and I don't believe you can really check a motherboard.

 

Thanks for reading my ranting,

 

pls help

 

 

BC AdBot (Login to Remove)

 


#2 RolandJS

RolandJS

  • Members
  • 4,533 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Austin TX metro area
  • Local time:02:23 PM

Posted 02 December 2017 - 09:19 PM

This was a computer built by you, correct?  If yes, congrats on your thoroughness of gathering and installing all that stuff!

It worked flawlessly for awhile before all the trouble began, correct?  If yes, I'm guessing something was changed hardware-wise or major-league software-wise.

If the computer worked erratically from the get-go, I'm wondering if the motherboard is, or other things are, intermittently grounding out, have the mobo stand-offs (?right wording?) been checked?  I'm grasping at straws here.


Edited by RolandJS, 02 December 2017 - 09:21 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#3 hamluis

hamluis

    Moderator


  • Moderator
  • 56,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:23 PM

Posted 03 December 2017 - 04:57 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#4 RolandJS

RolandJS

  • Members
  • 4,533 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Austin TX metro area
  • Local time:02:23 PM

Posted 03 December 2017 - 10:41 AM

Nerkk, while you follow Hamluis' advice and post those logs, when you get a chance, if this desktop is a home-built, or if this desktop has been moved from point A to point B -- remove the cover and make sure all items inside firmly connected and simply check that the outside stuff is firmly connected.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#5 Nerkk

Nerkk
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  

Posted 03 December 2017 - 01:00 PM

Thanks for the replies, the computer worked flawlessly before, and the computer we built was checked by a professional after we built it because it wouldn't start up because we probably wired incorrectly, so we got it repaired and there were no problems until now. I've left the pc on overnight in the bios to see if it would crash but it did not and remained how I left it. The ram sticks are fully in and everything like the motherboard, PSU, SSD, HDD, fans, are secure.

 

This is the speecy url: http://speccy.piriform.com/results/zjgoyoK4IyFs2DqoErHnteK 

 

And this is the MinitoolBox Log:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Nick (administrator) on 03-12-2017 at 09:48:06
Running from "C:\Users\Nick\Downloads"
Microsoft Windows 10 Home  (X64)
Model: H170-Gaming 3 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/03/2017 09:05:31 AM) (Source: MsiInstaller) (User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.
 
Error: (12/02/2017 06:42:59 PM) (Source: Application Hang) (User: )
Description: The program GTA5.exe version 1.0.1180.2 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3258
Start Time: 01d36bd6c2ca400e
Termination Time: 4294967295
Application Path: D:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 69d89374-b248-4ec3-9455-4207e30b5a9c
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (12/02/2017 05:18:34 PM) (Source: SecurityCenter) (User: )
Description: Error while updating (unknown) status to SECURITY_PRODUCT_STATE_ON.
 
Error: (12/02/2017 05:18:34 PM) (Source: SecurityCenter) (User: )
Description: Error while updating (unknown) status to SECURITY_PRODUCT_STATE_ON.
 
Error: (12/02/2017 04:50:57 PM) (Source: MsiInstaller) (User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.
 
Error: (12/02/2017 04:47:31 PM) (Source: MsiInstaller) (User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.
 
Error: (12/02/2017 04:38:17 PM) (Source: MsiInstaller) (User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.
 
Error: (12/02/2017 04:37:00 PM) (Source: MsiInstaller) (User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.
 
Error: (12/02/2017 04:34:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="203 6b14a11e 83e4a",type="win32",version="11.0.60610.1"1". Dependent Assembly  Avast.VC110.CRT,processorArchitecture= "x86",publicKeyToken="2036b14a11e83e4a",type="win32",version="11.0.60610.1" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/02/2017 04:06:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.16299.15, time stamp: 0x7f22d77c
Faulting module name: dwmcore.dll, version: 10.0.16299.64, time stamp: 0xee2bdcd5
Exception code: 0xc00001ad
Fault offset: 0x0000000000194d4a
Faulting process id: 0x16a4
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5
 
 
System errors:
=============
Error: (12/03/2017 09:44:41 AM) (Source: DCOM) (User: NICK-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Nick-PCNickS-1-5-21-301742209-3991516506-1242985908-1000LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 09:44:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 09:44:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 09:44:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 09:44:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 09:44:27 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a pagefile on the boot partition and that is large enough to contain all physical memory.
 
Error: (12/03/2017 09:44:25 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a pagefile on the boot partition and that is large enough to contain all physical memory.
 
Error: (12/03/2017 09:44:29 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:43:03 AM on ‎12/‎3/‎2017 was unexpected.
 
Error: (12/03/2017 08:47:43 AM) (Source: DCOM) (User: NICK-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Nick-PCNickS-1-5-21-301742209-3991516506-1242985908-1000LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 08:47:14 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (12/03/2017 09:05:31 AM) (Source: MsiInstaller)(User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/02/2017 06:42:59 PM) (Source: Application Hang)(User: )
Description: GTA5.exe1.0.1180.2325801d36bd6c2ca400e4294967295D:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe69d89374-b248-4ec3-9455-4207e30b5a9c
 
Error: (12/02/2017 05:18:34 PM) (Source: SecurityCenter)(User: )
Description: (unknown)SECURITY_PRODUCT_STATE_ON
 
Error: (12/02/2017 05:18:34 PM) (Source: SecurityCenter)(User: )
Description: (unknown)SECURITY_PRODUCT_STATE_ON
 
Error: (12/02/2017 04:50:57 PM) (Source: MsiInstaller)(User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/02/2017 04:47:31 PM) (Source: MsiInstaller)(User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/02/2017 04:38:17 PM) (Source: MsiInstaller)(User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/02/2017 04:37:00 PM) (Source: MsiInstaller)(User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/02/2017 04:34:10 PM) (Source: SideBySide)(User: )
Description: Avast.VC110.CRT,processorArchitecture="x86",publicKeyToken="2036b14a11e83e4a",type="win32",version=" 11.0.60610.1"C:\Program Files\AVAST Software\Avast\setup\iplugins\IStats.dll
 
Error: (12/02/2017 04:06:26 PM) (Source: Application Error)(User: )
Description: dwm.exe10.0.16299.157f22d77cdwmcore.dll10.0.16299.64ee2bdcd5c00001ad0000000000194d4a16a401d36bca8 3781e00C:\WINDOWS\System32\dwm.exeC:\WINDOWS\System32\dwmcore.dll33877cc2-154a-41e9-b122-9db4e1988a27
 
CodeIntegrity Errors:
===================================
  Date: 2017-12-03 09:46:49.475
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:46:49.474
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:46:48.512
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:46:48.511
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:44:33.762
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:44:33.740
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:32:12.508
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:32:12.507
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:17:16.784
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 09:17:16.783
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
=========================== Installed Programs ============================
Apple Application Support (32-bit) (HKLM-x32\...\{D811A40A-9791-497C-B9DC-2D89C8E95EA1}) (Version: 6.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{8B47B514-F5D2-4E0D-B951-6E250618A7CD}) (Version: 6.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{31A0B634-BCF4-4D3F-8336-87FEACFEE142}) (Version: 11.0.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)
ARK: Survival Evolved (HKLM\...\Steam App 346110) (Version:  - Studio Wildcard)
ASUS E-Green Uninstall (HKLM-x32\...\EGREEN) (Version:  - )
Audacity 2.1.3 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.3 - Audacity Team)
Auslogics Registry Cleaner (HKLM-x32\...\{8D8024F1-2945-49A5-9B78-5AB7B11D7942}_is1) (Version: 6.2.0.0 - Auslogics Labs Pty Ltd)
Avast Cleanup Premium (HKLM-x32\...\{075CC190-59EE-499F-828B-0B5C098C8C15}_is1) (Version: 17.2.3341.0 - AVAST Software)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.8.2318 - AVAST Software)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.8.2.48475 - Electronic Arts)
Battlefield™ 1 (HKLM-x32\...\{335B50BC-6130-4BAF-9A6A-F1561270587B}) (Version: 1.0.51.47047 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.3.0 - EA Digital Illusions CE AB)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.25 - Piriform)
Corsair Utility Engine (HKLM-x32\...\{1ADE338F-928D-4A2E-A8E8-F790EC7F63E8}) (Version: 2.15.83 - Corsair)
CPUID HWMonitor 1.33 (HKLM\...\CPUID HWMonitor_is1) (Version: 1.33 - )
Discord (HKCU\...\Discord) (Version: 0.0.298 - Discord Inc.)
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
EVGA OC Scanner X 3.6.1.2 (64-bit) (HKLM\...\{CC520CF6-B02E-49AA-8192-C1DDC159E0AA}}_is1) (Version:  - EVGA)
EVGA Precision XOC (HKLM\...\Steam App 268850) (Version:  - EVGA)
EVGA Precision XOC (HKLM-x32\...\{43F43171-7008-4E3E-90A1-AF7FBFCE2C14}) (Version: 6.2.3 - EVGA Corporation)
Geeks3D FurMark 1.19.1.0 (HKLM-x32\...\{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version:  - Geeks3D)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
Google Drive (HKLM-x32\...\{9BC95947-92FD-438B-A168-C01F9A5B7292}) (Version: 2.34.7529.6838 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
GoPro Studio (HKLM-x32\...\{BE06FF1A-83A0-42F2-913E-6E405393145C}) (Version: 5.12.5383 - GoPro, Inc.) Hidden
Grand Theft Auto V (HKLM\...\Steam App 271590) (Version:  - Rockstar North)
Gyazo 3.3.4 (HKLM-x32\...\{6DB8C365-E719-4BA5-9594-10DFC244D3FD}_is1) (Version:  - Nota Inc.)
HandBrake 1.0.7 (HKLM-x32\...\HandBrake) (Version: 1.0.7 - )
Intel Extreme Tuning Utility (HKLM-x32\...\{3e93c46f-8b15-4bb9-939f-646ab7287be9}) (Version: 6.0.2.1 - Intel Corporation)
Intel Extreme Tuning Utility (HKLM-x32\...\{51B6F1D8-D460-4883-BB85-66C3BD88771B}) (Version: 6.0.2.1 - Intel Corporation) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{c7f54569-0018-439c-809a-48046a4d4ebc}) (Version: 10.1.1.9 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1162 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 21.20.16.4534 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.6.0.1029 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 4.0.1.40 - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\3FD0C489-0F02-481a-A3E1-9754CD396761) (Version:  - Intel Corporation)
iTunes (HKLM\...\{F2517A28-8CB8-4206-B86C-5EDD4EA26682}) (Version: 12.7.1.14 - Apple Inc.)
Java 8 Update 151 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Killer Bandwidth Control Filter Driver (HKLM\...\{13B41FD4-5139-473B-95E5-15370745BCA6}) (Version: 1.1.56.1343 - Rivet Networks) Hidden
Killer E220x Drivers (HKLM\...\{307298E7-8415-4EBD-BEE2-A02306562A74}) (Version: 1.1.56.1343 - Rivet Networks) Hidden
Killer Network Manager (HKLM\...\{223A9628-C462-43E5-B941-077CFDA23305}) (Version: 1.1.56.1343 - Rivet Networks) Hidden
Killer Performance Suite (HKLM-x32\...\{BBEC6403-B531-4A86-A93C-BAE057E67ED5}) (Version: 1.1.56.1343 - Rivet Networks)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.8625.2139 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 7.4.2 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 388.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 388.31 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.11.0.73 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.11.0.73 - NVIDIA Corporation)
NVIDIA Graphics Driver 388.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 388.31 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2107 - Microsoft Corporation) Hidden
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 10.5.6.6235 - Electronic Arts, Inc.)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
paint.net (HKLM\...\{6AC1101E-7561-43C9-BEEA-4AB1D220D8FF}) (Version: 4.0.13 - dotPDN LLC)
PLAYERUNKNOWN'S BATTLEGROUNDS (HKLM\...\Steam App 578080) (Version:  - Bluehole, Inc.)
PowerShell-6.0.0-rc (HKLM\...\{E8880051-8B1F-4825-92AA-75B6CFAEAF65}) (Version: 6.0.0 - Microsoft Corporation)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Quik (HKLM\...\{DF7EE9CB-0369-44F3-9B91-BF05A2D4891D}) (Version: 0.1.5383 - GoPro, Inc.) Hidden
Quik (HKLM-x32\...\{b15a4fb5-7637-45ca-b230-33d94af786a7}) (Version: 2.3.0.5383 - GoPro, Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7553 - Realtek Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.2.2.0 - Rockstar Games)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.5.1 - Samsung Electronics)
SeaTools for Windows 1.4.0.6 (HKLM-x32\...\SeaTools for Windows) (Version: 1.4.0.6 - Seagate Technology)
Sid Meier's Civilization V (HKLM\...\Steam App 8930) (Version:  - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\steam app 8930) (Version:  - 2K Games, Inc.)
Skype™ 7.31 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.31.104 - Skype Technologies S.A.)
Sound Blaster X-Fi MB3 (HKLM-x32\...\{3689CE39-3173-4952-B7AF-F1A9D6F9A288}) (Version: 1.00.07 - Creative Technology Limited)
STAR WARS™ Battlefront™ (HKLM-x32\...\{E402D891-4E45-4ce9-B41F-DD35864EF170}) (Version: 1.0.7.64833 - Electronic Arts)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.1.5 - TeamSpeak Systems GmbH)
Unturned (HKLM\...\Steam App 304930) (Version:  - Smartly Dressed Games)
Uplay (HKLM-x32\...\Uplay) (Version: 27.0 - Ubisoft)
VFW_Codec32 (HKLM-x32\...\{ECDB3455-70F4-4EE6-B89E-3B4C5E9FF592}) (Version: 0.1.160.0 - GoPro, Inc.) Hidden
VFW_Codec64 (HKLM\...\{AE4073DE-7596-4E3B-9DE3-18BE2C3EFAA6}) (Version: 0.1.160.0 - GoPro, Inc.) Hidden
Voxal Voice Changer (HKLM-x32\...\Voxal) (Version: 2.00 - NCH Software)
Vulkan Run Time Libraries 1.0.61.0 (HKLM\...\VulkanRT1.0.61.0) (Version: 1.0.61.0 - LunarG, Inc.) Hidden
War Thunder (HKLM\...\Steam App 236390) (Version:  - Gaijin Entertainment)
Warframe (HKLM\...\Steam App 230410) (Version:  - Digital Extremes)
WinRAR 5.50 beta 3 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.3 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 32%
Total physical RAM: 16335.94 MB
Available physical RAM: 11055.79 MB
Total Virtual: 16535.94 MB
Available Virtual: 10502.9 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:231.96 GB) (Free:62.57 GB) NTFS
2 Drive d: () (Fixed) (Total:1862.35 GB) (Free:1137.97 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.49 GB) (Free:0.17 GB) NTFS
 
========================= Users: ========================================
User accounts for \\NICK-PC
 
Administrator            DefaultAccount           Guest                    
Nick                     WDAGUtilityAccount       
 
 
**** End of log ****

Edited by hamluis, 03 December 2017 - 05:33 PM.


#6 Nerkk

Nerkk
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  

Posted 03 December 2017 - 01:02 PM

Try this if first link didn't work. http://speccy.piriform.com/results/VYWRVEkFFUcTupm5Upm7zVA



#7 hamluis

hamluis

    Moderator


  • Moderator
  • 56,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:23 PM

Posted 03 December 2017 - 06:55 PM

Your errors point to a problem with MSI software, IMO.  Are you overclocking the system?

 

System also seems to have problem with Skype.

 

I see no indication of a typical hardware problem, other than those that may come with overclocking.

 

Louis



#8 Nerkk

Nerkk
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  

Posted 03 December 2017 - 07:38 PM

I am not overclocking, but which component is the one you think I'm overclocking. And I don't believe Skype could really crash my pc, but I will try to remove right now.



#9 hamluis

hamluis

    Moderator


  • Moderator
  • 56,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:23 PM

Posted 03 December 2017 - 08:25 PM

You don't seem to have counted the number of times that "Skype" is reflected...in the errors within Event Viewer data you posted..

 

Louis.



#10 Nerkk

Nerkk
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  

Posted 03 December 2017 - 09:33 PM

I have uninstalled Skype, and deleted all the files from skype in the registry.



#11 hamluis

hamluis

    Moderator


  • Moderator
  • 56,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:23 PM

Posted 04 December 2017 - 10:44 AM

I would let things stay as they are for a day...then post a new/current MTB and Speccy link tomorrow.

 

Louis



#12 Nerkk

Nerkk
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  

Posted 05 December 2017 - 09:43 PM

So today, I just came home, started up my pc, and left it there to go eat and take a nap. Going back to my pc I launch discord and one of my games. But every time I end a league of legends game, skype support opens up in google chrome. (I have uninstalled Skype and deleted it in the registry.) Anyways I close that, then after clicking back into discord, my pc freezes, black screens, then restarts. After my pc was done restarting I wasn't able to do anything with my mouse or keyboard, but 10 seconds after trying to use my mouse and keyboard, it black screens then restarts again. This time when it started up I heard a windows error sound and the monitor was black and wouldn't display anything on the HDMI. So I manually powered it off after. Starting it up again, it came up with a blue screen that said recovery. I selected repair startup. And now I'm here, but I really doubt it fixed my pc from crashing, because I've done this already.

 

Speccy: http://speccy.piriform.com/results/TfZXVlM5fYnO7WADWW80CSw

 

MTB: 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Nick (administrator) on 05-12-2017 at 18:42:34
Running from "C:\Users\Nick\Downloads"
Microsoft Windows 10 Home  (X64)
Model: H170-Gaming 3 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/05/2017 06:40:59 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (12/05/2017 06:37:47 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 10.0.16299.15 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 119c
Start Time: 01d36e3967d9251b
Termination Time: 29
Application Path: C:\Windows\explorer.exe
Report Id: a5041bd7-f9d9-46a0-8b79-d2d5ad355d7e
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (12/04/2017 06:49:04 PM) (Source: Application Hang) (User: )
Description: The program Unturned.exe version 5.5.3.12160 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 2944
Start Time: 01d36d72b7779a2b
Termination Time: 8
Application Path: D:\Steam\steamapps\common\Unturned\Unturned.exe
Report Id: 8ffe2e94-b886-42ab-a15c-4d5f127b490f
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (12/03/2017 05:06:30 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x80070006, The handle is invalid.
Operation:
   Executing Asynchronous Operation
Context:
   Current State: DoSnapshotSet
 
Error: (12/03/2017 05:05:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x80070006, The handle is invalid.
Operation:
   Executing Asynchronous Operation
Context:
   Current State: DoSnapshotSet
 
Error: (12/03/2017 05:05:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x80070006, The handle is invalid.
.Operation:
   Executing Asynchronous Operation
Context:
   Current State: DoSnapshotSet
 
Error: (12/03/2017 05:03:04 PM) (Source: MsiInstaller) (User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.
 
Error: (12/03/2017 04:52:46 PM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 7.32.0.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 37f4
Start Time: 01d36c9a2876413c
Termination Time: 4294967295
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 6ff42aa3-3ff9-42d7-93ad-f1f05520a30d
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (12/03/2017 09:55:15 AM) (Source: MsiInstaller) (User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.
 
Error: (12/03/2017 09:51:49 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
 
System errors:
=============
Error: (12/05/2017 06:25:15 PM) (Source: DCOM) (User: NICK-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Nick-PCNickS-1-5-21-301742209-3991516506-1242985908-1000LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/05/2017 06:24:55 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/05/2017 06:24:55 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/05/2017 06:24:55 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/05/2017 06:24:55 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/05/2017 06:24:51 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a pagefile on the boot partition and that is large enough to contain all physicalmemory.
 
Error: (12/05/2017 06:24:49 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a pagefile on the boot partition and that is large enough to contain all physicalmemory.
 
Error: (12/05/2017 06:24:53 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:22:46 PM on ‎12/‎5/‎2017 was unexpected.
 
Error: (12/05/2017 06:22:41 PM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a pagefile on the boot partition and that is large enough to contain all physicalmemory.
 
Error: (12/05/2017 06:15:03 PM) (Source: DCOM) (User: NICK-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Nick-PCNickS-1-5-21-301742209-3991516506-1242985908-1000LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (12/05/2017 06:40:59 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (12/05/2017 06:37:47 PM) (Source: Application Hang)(User: )
Description: explorer.exe10.0.16299.15119c01d36e3967d9251b29C:\Windows\explorer.exea5041bd7-f9d9-46a0-8b79-d2d5ad355d7e
 
Error: (12/04/2017 06:49:04 PM) (Source: Application Hang)(User: )
Description: Unturned.exe5.5.3.12160294401d36d72b7779a2b8D:\Steam\steamapps\common\Unturned\Unturned.exe8ffe2e94-b886-42ab-a15c-4d5f127b490f
 
Error: (12/03/2017 05:06:30 PM) (Source: VSS)(User: )
Description: QueryFullProcessImageNameW0x80070006, The handle is invalid.
Operation:
   Executing Asynchronous Operation
Context:
   Current State: DoSnapshotSet
 
Error: (12/03/2017 05:05:28 PM) (Source: VSS)(User: )
Description: QueryFullProcessImageNameW0x80070006, The handle is invalid.
Operation:
   Executing Asynchronous Operation
Context:
   Current State: DoSnapshotSet
 
Error: (12/03/2017 05:05:10 PM) (Source: VSS)(User: )
Description: QueryFullProcessImageNameW0x80070006, The handle is invalid.
Operation:
   Executing Asynchronous Operation
Context:
   Current State: DoSnapshotSet
 
Error: (12/03/2017 05:03:04 PM) (Source: MsiInstaller)(User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/03/2017 04:52:46 PM) (Source: Application Hang)(User: )
Description: Skype.exe7.32.0.10437f401d36c9a2876413c4294967295C:\Program Files (x86)\Skype\Phone\Skype.exe6ff42aa3-3ff9-42d7-93ad-f1f05520a30d
 
Error: (12/03/2017 09:55:15 AM) (Source: MsiInstaller)(User: NICK-PC)
Description: Product: Skype™ 7.40 -- Error 1714. The older version of Skype™ 7.40 cannot be removed. Contact your technical support group. System Error 1612.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/03/2017 09:51:49 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
CodeIntegrity Errors:
===================================
  Date: 2017-12-05 18:41:46.035
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:41:46.034
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:36:50.459
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:36:50.458
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:36:46.479
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:36:46.478
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:34:59.443
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:34:59.442
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:30:16.385
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-05 18:30:16.384
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
=========================== Installed Programs ============================
Apple Application Support (32-bit) (HKLM-x32\...\{D811A40A-9791-497C-B9DC-2D89C8E95EA1}) (Version: 6.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{8B47B514-F5D2-4E0D-B951-6E250618A7CD}) (Version: 6.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{31A0B634-BCF4-4D3F-8336-87FEACFEE142}) (Version: 11.0.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)
ARK: Survival Evolved (HKLM\...\Steam App 346110) (Version:  - Studio Wildcard)
ASUS E-Green Uninstall (HKLM-x32\...\EGREEN) (Version:  - )
Audacity 2.1.3 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.3 - Audacity Team)
Auslogics Registry Cleaner (HKLM-x32\...\{8D8024F1-2945-49A5-9B78-5AB7B11D7942}_is1) (Version: 6.2.0.0 - Auslogics Labs Pty Ltd)
Avast Cleanup Premium (HKLM-x32\...\{075CC190-59EE-499F-828B-0B5C098C8C15}_is1) (Version: 17.2.3341.0 - AVAST Software)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.8.2318 - AVAST Software)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.8.2.48475 - Electronic Arts)
Battlefield™ 1 (HKLM-x32\...\{335B50BC-6130-4BAF-9A6A-F1561270587B}) (Version: 1.0.51.47047 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.3.0 - EA Digital Illusions CE AB)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.25 - Piriform)
Corsair Utility Engine (HKLM-x32\...\{1ADE338F-928D-4A2E-A8E8-F790EC7F63E8}) (Version: 2.15.83 - Corsair)
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version:  - Valve)
CPUID HWMonitor 1.33 (HKLM\...\CPUID HWMonitor_is1) (Version: 1.33 - )
Discord (HKCU\...\Discord) (Version: 0.0.298 - Discord Inc.)
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
EVGA OC Scanner X 3.6.1.2 (64-bit) (HKLM\...\{CC520CF6-B02E-49AA-8192-C1DDC159E0AA}}_is1) (Version:  - EVGA)
EVGA Precision XOC (HKLM\...\Steam App 268850) (Version:  - EVGA)
EVGA Precision XOC (HKLM-x32\...\{43F43171-7008-4E3E-90A1-AF7FBFCE2C14}) (Version: 6.2.3 - EVGA Corporation)
Garry's Mod (HKLM\...\Steam App 4000) (Version:  - Facepunch Studios)
Geeks3D FurMark 1.19.1.0 (HKLM-x32\...\{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version:  - Geeks3D)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
Google Drive (HKLM-x32\...\{9BC95947-92FD-438B-A168-C01F9A5B7292}) (Version: 2.34.7529.6838 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
GoPro Studio (HKLM-x32\...\{BE06FF1A-83A0-42F2-913E-6E405393145C}) (Version: 5.12.5383 - GoPro, Inc.) Hidden
Grand Theft Auto V (HKLM\...\Steam App 271590) (Version:  - Rockstar North)
Gyazo 3.3.4 (HKLM-x32\...\{6DB8C365-E719-4BA5-9594-10DFC244D3FD}_is1) (Version:  - Nota Inc.)
HandBrake 1.0.7 (HKLM-x32\...\HandBrake) (Version: 1.0.7 - )
Intel Extreme Tuning Utility (HKLM-x32\...\{3e93c46f-8b15-4bb9-939f-646ab7287be9}) (Version: 6.0.2.1 - Intel Corporation)
Intel Extreme Tuning Utility (HKLM-x32\...\{51B6F1D8-D460-4883-BB85-66C3BD88771B}) (Version: 6.0.2.1 - Intel Corporation) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{c7f54569-0018-439c-809a-48046a4d4ebc}) (Version: 10.1.1.9 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1162 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 21.20.16.4534 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.6.0.1029 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 4.0.1.40 - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\3FD0C489-0F02-481a-A3E1-9754CD396761) (Version:  - Intel Corporation)
iTunes (HKLM\...\{F2517A28-8CB8-4206-B86C-5EDD4EA26682}) (Version: 12.7.1.14 - Apple Inc.)
Java 8 Update 151 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Killer Bandwidth Control Filter Driver (HKLM\...\{13B41FD4-5139-473B-95E5-15370745BCA6}) (Version: 1.1.56.1343 - Rivet Networks) Hidden
Killer E220x Drivers (HKLM\...\{307298E7-8415-4EBD-BEE2-A02306562A74}) (Version: 1.1.56.1343 - Rivet Networks) Hidden
Killer Network Manager (HKLM\...\{223A9628-C462-43E5-B941-077CFDA23305}) (Version: 1.1.56.1343 - Rivet Networks) Hidden
Killer Performance Suite (HKLM-x32\...\{BBEC6403-B531-4A86-A93C-BAE057E67ED5}) (Version: 1.1.56.1343 - Rivet Networks)
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.8625.2139 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 7.4.2 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 388.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 388.31 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.11.0.73 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.11.0.73 - NVIDIA Corporation)
NVIDIA Graphics Driver 388.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 388.31 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2107 - Microsoft Corporation) Hidden
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 10.5.8.11002 - Electronic Arts, Inc.)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
paint.net (HKLM\...\{6AC1101E-7561-43C9-BEEA-4AB1D220D8FF}) (Version: 4.0.13 - dotPDN LLC)
PLAYERUNKNOWN'S BATTLEGROUNDS (HKLM\...\Steam App 578080) (Version:  - Bluehole, Inc.)
PowerShell-6.0.0-rc (HKLM\...\{E8880051-8B1F-4825-92AA-75B6CFAEAF65}) (Version: 6.0.0 - Microsoft Corporation)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Quik (HKLM\...\{DF7EE9CB-0369-44F3-9B91-BF05A2D4891D}) (Version: 0.1.5383 - GoPro, Inc.) Hidden
Quik (HKLM-x32\...\{b15a4fb5-7637-45ca-b230-33d94af786a7}) (Version: 2.3.0.5383 - GoPro, Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7553 - Realtek Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.2.2.0 - Rockstar Games)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.5.1 - Samsung Electronics)
SeaTools for Windows 1.4.0.6 (HKLM-x32\...\SeaTools for Windows) (Version: 1.4.0.6 - Seagate Technology)
Sid Meier's Civilization V (HKLM\...\Steam App 8930) (Version:  - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\steam app 8930) (Version:  - 2K Games, Inc.)
Skype™ 7.31 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.31.104 - Skype Technologies S.A.)
Sound Blaster X-Fi MB3 (HKLM-x32\...\{3689CE39-3173-4952-B7AF-F1A9D6F9A288}) (Version: 1.00.07 - Creative Technology Limited)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
STAR WARS™ Battlefront™ (HKLM-x32\...\{E402D891-4E45-4ce9-B41F-DD35864EF170}) (Version: 1.0.7.64833 - Electronic Arts)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.1.5 - TeamSpeak Systems GmbH)
Unturned (HKLM\...\Steam App 304930) (Version:  - Smartly Dressed Games)
Uplay (HKLM-x32\...\Uplay) (Version: 27.0 - Ubisoft)
VFW_Codec32 (HKLM-x32\...\{ECDB3455-70F4-4EE6-B89E-3B4C5E9FF592}) (Version: 0.1.160.0 - GoPro, Inc.) Hidden
VFW_Codec64 (HKLM\...\{AE4073DE-7596-4E3B-9DE3-18BE2C3EFAA6}) (Version: 0.1.160.0 - GoPro, Inc.) Hidden
Voxal Voice Changer (HKLM-x32\...\Voxal) (Version: 2.00 - NCH Software)
Vulkan Run Time Libraries 1.0.61.0 (HKLM\...\VulkanRT1.0.61.0) (Version: 1.0.61.0 - LunarG, Inc.) Hidden
War Thunder (HKLM\...\Steam App 236390) (Version:  - Gaijin Entertainment)
Warframe (HKLM\...\Steam App 230410) (Version:  - Digital Extremes)
Windows 10 Upgrade Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.17364 - Microsoft Corporation)
WinRAR 5.50 beta 3 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.3 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 30%
Total physical RAM: 16335.94 MB
Available physical RAM: 11354.67 MB
Total Virtual: 16535.94 MB
Available Virtual: 10858.88 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:231.96 GB) (Free:55.33 GB) NTFS
2 Drive d: () (Fixed) (Total:1862.35 GB) (Free:1130.48 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.49 GB) (Free:0.17 GB) NTFS
 
========================= Users: ========================================
User accounts for \\NICK-PC
 
Administrator            DefaultAccount           Guest                    
Nick                     WDAGUtilityAccount       
 
 
**** End of log ****

Edited by hamluis, 06 December 2017 - 02:06 PM.


#13 hamluis

hamluis

    Moderator


  • Moderator
  • 56,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:23 PM

Posted 06 December 2017 - 02:26 PM

Frankly...I see nothing pointing to znything in pariular.

 

The errors reflected for an install a week ago...I don't normally see that unless it's a cracked install of some sort or some obvious hardware problem.

 

You have VSS errors, which typically may indicate hard drive problems, but the SMART data looks OK to me.

 

I do not recommend using anything like Auslogics Registry Cleaner...I consider such a good way to foul up a decent system.  See Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494 .

 

I can't draw any conclusions.

 

Louis



#14 Nerkk

Nerkk
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  

Posted 06 December 2017 - 08:11 PM

So would I need to get a new HDD? Also, windows is installed on my SSD, and I have deleted the registry cleaner right now.


Edited by Nerkk, 06 December 2017 - 08:12 PM.


#15 hamluis

hamluis

    Moderator


  • Moderator
  • 56,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:23 PM

Posted 07 December 2017 - 12:21 PM

Before addressing the possibility of a hardware problem...I tend to do two things.  I always have backups...and a clean install is not a tragedy for me...and I have valid licenses and install disks.

 

1.  Verify functional status of hard drive by running the appropriate manufacturer's diagnostic.

 

2.  Clean install Windows.

 

Any problems evident after doing those two things...are likely to point to either other hardware or malware, IMO.  Since I don't do cracked software and practice good system security...my chances of malware problems is pretty much nil.

 

You...decide what you want to do...I*m not here to decide such for a system that is not mine.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users