I am exprience slow internet problems. I contacted my IP, Peoplepc, and the tech advised me the internet speed showed as it should, 3mbps download. Any explanation, then, why it is so slow? Any suggestions are appreciated.
Posted 01 December 2017 - 04:42 PM
I am exprience slow internet problems. I contacted my IP, Peoplepc, and the tech advised me the internet speed showed as it should, 3mbps download. Any explanation, then, why it is so slow? Any suggestions are appreciated.
Posted 01 December 2017 - 05:39 PM
Run this test and report back your findings;
3 mbps is awfully slow, but you need to really see what you get. Is this a wired connection to your PC or wireless?
Posted 01 December 2017 - 06:54 PM
I ran the test and download was 1.30mbps, didn't get an upload speed. My connection is wired. It got better after I contacted my IP. I know 3.0 is slow but that is all I seem to be able to get where I am located.
Posted 01 December 2017 - 07:02 PM
I would unplug the router from the wall for about 5 minutes (the electricity) and then let the router restart. This might take about 10 minutes. Then restart your computer and then run the test again.
Posted 01 December 2017 - 08:07 PM
Hi, if the ISP said all you can expect is 3 then there is nothing we can do about it. You need to find a better service provider, if possible.
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