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Asus ROG locks up once a day. Found weird fix but scaried.


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#1 yorocco7

yorocco7

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Posted 30 November 2017 - 06:55 PM

So for months now it seems like every afternoon (mostly) during work my Asus ROG laptop suddenly locks up. The screen & cursor can't move. The red keyboard buttons stay lighted. There is little to no activity on the "processor" indicator light. I have outlook, Fire fox (6-8 tabs), a few folders, avast, thunderbird mail & iHeart radio all on before the crash. That's not much burden for a gaming pc to handle.  I've tried letting it sit there untouched for hours & nothing happens. So far my only option it to hold down the power button til it forcefully shuts down.  This is very annoying & time consuming during the work day.

 

Well I stumbled onto something very strange the other day. The Asus locked up like it always does but this time I had to take it out of my office. I unplugged all the USB cables & the monitor cable. The laptop screen stayed black meaning the image on the monitor didn't switch back to the laptop screen which I didn't think it would since its totally locked up. As my final step I unplugged the power cable & presto!!! The laptop screen came alive & the whole system was up & running like it never skipped a beat. I have now confirmed this 3 more times, that when the lock up happens I simply unplug the power cable & it unlocks the system. I'm thrilled to have an easy work around for the problem, but I'm concern why that trick works.

-Any idea why there seems to be a connection between the laptop locking/freezing up & the unplugging of the power plug to unlock it?

-Since we are dealing with a power plug in a PC should I be concerned about the long term effects? Could this be a sign of a short circuit or other hardware issue?


Acer 5738Z - Pent.Dual Core T4200 2.0GHz - 4.00GB RAM - 64-Bit Vista Biz & Win7 Pro -Latest Moz.F.F. & T.B.- Avast!

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