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Got "UNEXPECTED_STORE_EXCEPTION" BSOD after starting computer up from sleep


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#1 as7ue

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Posted 30 November 2017 - 06:46 PM

Hello,

 

Got an odd BSOD today after waking my computer up from sleep. Sysnative zip file is attached.

 

Speccy snapshot here: http://speccy.piriform.com/results/OGOHyFfpcx3zhMOzAo3JODE

 

Thanks in advance!

Attached Files


Edited by as7ue, 30 November 2017 - 06:53 PM.


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#2 bwv848

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Posted 30 November 2017 - 07:23 PM

Hi,

Latest dump file of crash (and the only one in the report) that happened today is useless... running into symbol errors. Please stop using CCleaner for now as it automatically deletes dump files and Event Logs.

Nevertheless, there's a little bit of info I could gather out of WER. Looks like you've been having BSODs (0x9Fs and 0x154s) for the past week. One report blames the disk:

11/28/2017 1:14 AM    Windows Error Reporting    Fault bucket 0x154_c0000006_c000000e_IMAGE_hardware_disk, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 60d21bfe-2833-4b69-a9f6-88263bd6edbe

Problem signature:
P1: 154
P2: ffff800fe9ddb000
P3: ffffc20b9d07c080
P4: 2
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112717-26750-01.dmp
\\?\C:\WINDOWS\TEMP\WER-124562-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER551B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5653.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5674.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_154_294e251535facac8d41bc57dfbe2c11fabc793_00000000_cab_0372ba3e

Analysis symbol: 
Rechecking for solution: 0
Report Id: f3c1c078-1597-4617-bae9-813a105ce1de
Report Status: 268435456
Hashed bucket:

Hence, I'd like you to run Seagate SeaTools - the LONG GENERIC test to ensure your hard disk is fine. If that passes, please run the CHKDSK utility to clean up any corruptions in the file system:

:step1: Check Disk

WARNING: It is recommended that you backup ALL your files. If CHKDSK finds and repairs a corrupted sector, you may lose your data.

  • Click Start, enter cmd.exe in the Search box, right-click on cmd.exe, and then click Run as administrator.
  • Type the following command and hit ENTER:
chkdsk /R
  • You should see this message:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
  • Type Y and hit Enter on your keyboard.
  • Restart your computer and CHKDSK will run.

Once CHKDSK is complete, we need the log:

  • Click Start, enter powershell.exe in the Search box, right-click on powershell.exe, and then click Run as administrator.
  • Copy this command:
Get-WinEvent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file $Env:UserProfile\Desktop\CHKDSKResults.txt
  • Right-click in Powershell to paste the command.
  • You will find CHKDSKResults.txt on your Desktop. Copy/paste that log in your next reply.

And also an SFC scan to ensure there are no corrupted files:

 

:step2: System File Checker

  • Click Start, enter cmd.exe in the Search box, right-click on cmd.exe, and then click Run as administrator.
  • Type the following command and hit ENTER:

sfc /SCANNOW
  • After the scan is finished, you will see one of three things:

Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
  • If you see either of the two latter messages, please immediately enter the following command:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
  • Then, attach sfcdetails.txt, which is found on your Desktop, in your next reply.

We'll move on from there.


If I do not reply in three days, please message me.
 
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