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Faulty Ram?


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33 replies to this topic

#1 rms4evr

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Posted 25 September 2006 - 01:15 AM

My lappy has been having serious problems lately. It would randomly crash, and give me the Blue Screen of Death. I tried to roll back the system using System Restore, hoping to figure out which software was causing the problem, but I could not do a system restore. At all. I couldn't even boot the computer into safe mode. It was crashing about every half an hour, giving me the BSOD over and over, but not appearing for long enough to write down what the error was! It would start "dumping memory," or something, and then re-start.

I can't operate with a computer doing this every half hour, and I didn't know what was going on, so I backed up my data, and used my restore disk to revert the system back to out-of-the-box condition.

After I had installed all of the Microsoft updates, I then tried to install an anti-virus and, guess what? BSOD again.

With great trepidation, I turned off the laptop, unscrewed the bottom, and removed my 512mb stick of RAM.

I installed the Anti-virus with no problems.

Is my stick of RAM defective? Or is something else going on? Input would be appreciated.

Software: Windows XP Service Pack 2. Hardware: Toshiba Satellite A65-S1062.

Thanks in advance. rms4evr

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#2 rubiconeye

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Posted 25 September 2006 - 03:53 AM

hi, rms4evr,

to check your ram download this:

http://www.memtest86.com/

i would also download and run a diagnostic from your harddrive manufacturers website to check your harddrive.

hope this helps

#3 Joshuacat

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Posted 25 September 2006 - 08:23 AM

Hi, rms4evr:

Toshiba also has a diagnostic tool that you can use. I personally prefer to use the diagnostic tool that comes from the computer/laptop manufacturer, since it was specifically designed to work with that laptop/computer. Also, if you have to make a warranty claim with the manufacturers technical support, and you have an error code or faulty hardware claim, they seem to accept it more if it was proven with their diagnostic utility. If it shows that the memory is faulty, you could also confirm this with Memtest utility as rubiconeye suggested. Unfortunately, if you are experiencing the symptoms that you described with the memory in your computer, I doubt that any diagnostic test will complete. It is worth a try. Try the diagnostic test from Toshiba with and without the suspect memory in your laptop. I would assume that this will check ALL hardware in your laptop and display a results screen with either a passed or failed result.

If the diagnostic program is not already on your laptop(I believe that it should be under Start, All Programs, Toshiba, Utilities), you can download it from here. - Toshiba PC Diagnostic Tool for Windows XP/SP2

With the suspect memory removed from your laptop, have you experienced ANY issues?
If not, it would look like the memory you removed is the mostly likely cause of your problems.

When did you purchase the extra memory?

When working inside a computer/laptop, please also be aware that static electricity can severely damage electronic components, so please take the time to ground yourself. See this - Static Electricity and Computers

Let us know the results of your testing.

Edited by Joshuacat, 25 September 2006 - 08:24 AM.

JC

#4 Gyro

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Posted 25 September 2006 - 02:13 PM

Uh, what's the exact error code? I'm kind of confused how your computer could run without any ram... however, when did you start experiencing these problems? Was it random or did you configure something, was it always that way? Did you upgrade anything or install any software recently? Have you tried installing the ram again? (I say this because a virus may have been in your temp, and when you removed the ram the temp went with it.)

#5 rms4evr

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Posted 25 September 2006 - 03:02 PM

Update:

The Toshiba diagnostics came back negative, both with and without the RAM. I haven't tested with memtest, as I'm not sure how to get it to work.

Gyro, I don't know the exact error code; it was never there long enough for me to write it down. The 512mb of RAM is extra RAM that I purchased...the lappy came installed with 256Mb. I reinstalled the RAM to run the second test, and it came back negative. I want to run memtest (once I figure out how to work it) to see if it was just a fluke.

I don't know what happened...otherwise, I would have undone it in a flash!!! No software is worth my computer crashing every half-hour!!! However, I suspect it *might* have been a previous Java update that I uninstalled...because Java doesn't uninstall previous versions when it updates (which is asking for trouble! :thumbsup: )

I didn't know viruses could infect the Ram!!! Now I'm scared..., :flowers:

Edit: I had to remove the Ram again...my lappy started acting up again. However, as I took it out, I noticed a lot of dust and dirt in the Ram bay; could that be the problem? If so, how would I go about fixing that situation?

Edited by rms4evr, 25 September 2006 - 03:20 PM.


#6 Enthusiast

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Posted 25 September 2006 - 03:45 PM

To test your ram you might have an easier time using Microsoft's Windows Memory Diagnostic as it has a tutorial of how to use it:

Windows Memory Diagnostic User Guide
Download Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp


One question though - did you increase the size of your page file when you added the additional Ram?
Your page file should be set for 1 and 1/2 times the amount of Ram you have installed.

Optimize the Page File
"Virtual Memory is the space on the hard disk Windows uses as RAM. The Page File (Pagefile.sys) serves as temporary, virtual memory storage for code and data." - Source

Instructions - Go to "Start", "Settings", "Control Panel", "System", "Advanced" tab, in the "Performance" section select "Settings", "Advanced" tab, in the "Virtual Memory" section select "Change". Change the values to:

- Initial size (MB): 1.5 x the amount of RAM in your system
- Maximum size (MB): 3.0 x the amount of RAM in your system (PF Size Limit = 4095 MB)

Then select "Set" and "OK" and reboot.

Edited by Enthusiast, 25 September 2006 - 03:50 PM.


#7 usasma

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Posted 26 September 2006 - 10:36 AM

Check your Event Viewer for error messages related to the crash and post that info here. Here's a How-To: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 Enthusiast

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Posted 27 September 2006 - 08:36 AM

How to handle spontaneous reboots in Windows XP

When a critical error occurrs in Windows XP, the system will reboot automatically by default. After the reboot, Windows will then usually show a dialogue with the explanation that the system has recovered from a critical error and will offer to submit this error to Microsoft.
Most of the time these spontaneous reboots are rather unique and are not an immediate cause for alert. However, if the situation is recurring, there is probably something wrong in the system configuration. To get a good idea of what is wrong, it is best to disable the option to automatically restart the system after a failure, but to let it show the error message instead.

To do so, please perform the following steps:
1. Right-click My Computer.
2. Select Properties.
3. In the System Properties, select the tab Advanced.
4 In the box called Startup and Recovery, click Settings.
5 A new window will open:

6. Uncheck the box "Automatically restart" in the group System Failure
7. Confirm the changes in both Windows by clicking OK.
Whenever a critical system failure occurs now, you will see a blue screen with a cryptic description of the error. However, the content of this message might help in finding the appropriate solution to the problem.

Note: Most of the critical errors are due to faulty driver installations, Ram or incorrect BIOS settings. Especially in case of misbehaving drivers, the blue screens often list the filename of the driver that caused the crash.

There is no standard way to troubleshoot a specific error message shown in a blue screen, as it is dependent on the activities that have invoked the error as well as the specific hardware and software configuration, but if you post exactly what it says on the bsod we will try to help identify the problem.

#9 rms4evr

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Posted 28 September 2006 - 02:01 PM

Thanks for the input, you guys. I've been busy this week, but I should have time tomorrow to start experimenting. I'll put the Ram back in and try some of the solutions that have been pitched. If all else fails, I should at least be able to write down the error on the BSOD. I'll post back with results.

rms4evr

#10 rms4evr

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Posted 30 September 2006 - 11:29 PM

Update -

Had to remove the Ram again. However, I got the error written down:

Stop: 0x00000077 (0xC000000E, 0xC000000E, 0x00000000, 0x00FFF000)

If that doesn't help, I can post the event viewer logs too.

rms4evr

#11 rubiconeye

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Posted 01 October 2006 - 03:14 AM

hi, rms4evr,

probably better to post the event viewer logs as well, as the more info available the easier it may be to track down the particular cause.

here's some info on the stop error:

http://support.microsoft.com/?kbid=315266

hope that helps

#12 Enthusiast

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Posted 01 October 2006 - 06:10 AM

Common Causes of STOP Messages 0x00000077 and 0x0000007A
http://support.microsoft.com/kb/130801/en-us


The following are all common causes of STOP Messages 0x00000077 and 0x0000007A:
The paging file contained a bad block.
If the page file is on a SCSI device, the trap could have been caused by improper termination.
Bad cabling from hard disk to controller.
An error on the disk controller.
Running out of non-paged pool resources on the server.


This can be accurate or not, but a possible easy fix is to close the page file, reboot and reinstall it on your hard drive.

1. Log on to the computer as Administrator.
2. Click Start, and then click Control Panel.
3. Click Performance and Maintenance, and then click System.
4. Click the Advanced tab, and then under Performance, click Settings.
5. Click the Advanced tab, and then under Virtual memory, click Change.

6. Click Custom size, and then type the recommended value in the Initial size (MB) box.

8. Type a zero in both boxes or click to remove page file from the c drive

Reboot.

Access the page file again and recreate it allowing one and a half times the amount of ram you have in both boxes.

#13 usasma

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Posted 01 October 2006 - 10:05 AM

If recreating the pagefile doesn't fix this, please let us know the answers to the following questions:

Have you been inside the case recently? Have you had any power surges or lightning strikes recently? This will affect the troubleshooting for the disk problems that were mentioned in Enthusiast's post.

Please check your Device Manager for any red x's or yellow !'s (Start...Run...type in "devmgmt.msc"(without the quotes) and press Enter)

Please check your Disk Manager to see if any disk problems are mentioned
(Start...Run...type in "diskmgmt.msc"(without the quotes) and press Enter)

Also, please install this free utility: http://www.almico.com/speedfan.php
Once it's installed, please click on the S.M.A.R.T. tab in the program and let us know if it spots any problems with your hard drive.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 Joshuacat

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Posted 01 October 2006 - 05:35 PM

I can't operate with a computer doing this every half hour, and I didn't know what was going on, so I backed up my data, and used my restore disk to revert the system back to out-of-the-box condition.


If you had the issue before, and after a complete system restore(out-of-the-box condition), and the BSOD only occurs with the memory in your computer. I would guess that it is likely that the memory is defective.

Now, you said that the Toshiba hardware test came back and indicated all items had passed. Did you run the complete test(if there is one), and not a quick test? Did you run the other memory tests that were suggested? Personally, I would would let the memory test run for a few hours to see that nothing turns up.

When did you buy the extra memory? How long after buying the memory did you start to experience problem?
JC

#15 rms4evr

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Posted 01 October 2006 - 06:11 PM

Event logs from around the time of the error:

Type Date Time Source Category Event User Computer
Information 10/1/2006 12:08:00 AM Tcpip None 4201 N/A RMSLIGHTER
Information 10/1/2006 12:05:22 AM Service Control Manager None 7036 N/A RMSLIGHTER
Information 10/1/2006 12:05:14 AM Service Control Manager None 7036 N/A RMSLIGHTER
Information 10/1/2006 12:05:11 AM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 10/1/2006 12:05:11 AM Service Control Manager None 7036 N/A RMSLIGHTER
Information 10/1/2006 12:05:10 AM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 10/1/2006 12:04:59 AM Service Control Manager None 7036 N/A RMSLIGHTER
Error 10/1/2006 12:04:58 AM Service Control Manager None 7000 N/A RMSLIGHTER
Error 10/1/2006 12:04:58 AM Service Control Manager None 7009 N/A RMSLIGHTER
Information 10/1/2006 12:04:04 AM Service Control Manager None 7036 N/A RMSLIGHTER
Information 10/1/2006 12:04:04 AM Service Control Manager None 7036 N/A RMSLIGHTER
Information 10/1/2006 12:04:03 AM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 10/1/2006 12:04:03 AM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 10/1/2006 12:04:03 AM Service Control Manager None 7036 N/A RMSLIGHTER
Information 10/1/2006 12:04:03 AM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 10/1/2006 12:04:03 AM Service Control Manager None 7036 N/A RMSLIGHTER
Information 10/1/2006 12:04:02 AM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Error 10/1/2006 12:03:57 AM Service Control Manager None 7000 N/A RMSLIGHTER
Information 10/1/2006 12:02:28 AM eventlog None 6005 N/A RMSLIGHTER
Information 10/1/2006 12:02:28 AM eventlog None 6009 N/A RMSLIGHTER
Information 9/30/2006 11:29:05 PM Tcpip None 4202 N/A RMSLIGHTER
Information 9/30/2006 11:09:25 PM Tcpip None 4201 N/A RMSLIGHTER
Information 9/30/2006 11:07:38 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:31 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:31 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:30 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 11:07:30 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 11:07:27 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:24 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:23 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 11:07:23 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:22 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:21 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 11:07:21 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 11:07:21 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:20 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 11:07:20 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 11:07:20 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Error 9/30/2006 11:07:18 PM Service Control Manager None 7000 N/A RMSLIGHTER
Information 9/30/2006 11:06:48 PM eventlog None 6005 N/A RMSLIGHTER
Information 9/30/2006 11:06:48 PM eventlog None 6009 N/A RMSLIGHTER
Information 9/30/2006 9:13:34 PM Tcpip None 4201 N/A RMSLIGHTER
Information 9/30/2006 9:12:35 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:28 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:28 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:27 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 9:12:27 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 9:12:18 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:16 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:15 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:15 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 9:12:14 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:14 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 9:12:14 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 9:12:14 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:14 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 9:12:14 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 9:12:14 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Error 9/30/2006 9:12:11 PM Service Control Manager None 7000 N/A RMSLIGHTER
Information 9/30/2006 9:11:39 PM eventlog None 6005 N/A RMSLIGHTER
Information 9/30/2006 9:11:39 PM eventlog None 6009 N/A RMSLIGHTER
Information 9/30/2006 8:45:21 PM eventlog None 6006 N/A RMSLIGHTER
Information 9/30/2006 8:45:04 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 7:57:44 PM Tcpip None 4202 N/A RMSLIGHTER
Information 9/30/2006 6:05:34 PM Tcpip None 4201 N/A RMSLIGHTER
Information 9/30/2006 6:04:19 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:30 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:28 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:25 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:14:23 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:23 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:14:14 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:14 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:13 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:14:11 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Error 9/30/2006 5:14:11 PM Service Control Manager None 7000 N/A RMSLIGHTER
Information 9/30/2006 5:13:29 PM eventlog None 6005 N/A RMSLIGHTER
Information 9/30/2006 5:13:29 PM eventlog None 6009 N/A RMSLIGHTER
Information 9/30/2006 5:12:06 PM eventlog None 6006 N/A RMSLIGHTER
Information 9/30/2006 5:11:54 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:38 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:34 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:30 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:07:30 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:29 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:07:19 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Error 9/30/2006 5:07:19 PM Service Control Manager None 7000 N/A RMSLIGHTER
Information 9/30/2006 5:06:34 PM eventlog None 6005 N/A RMSLIGHTER
Information 9/30/2006 5:06:34 PM eventlog None 6009 N/A RMSLIGHTER
Information 9/30/2006 5:02:19 PM eventlog None 6006 N/A RMSLIGHTER
Information 9/30/2006 5:01:30 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 5:01:13 PM Tcpip None 4202 N/A RMSLIGHTER
Information 9/30/2006 4:58:38 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:58:38 PM Service Control Manager None 7035 Renee M. Slighter RMSLIGHTER
Information 9/30/2006 4:46:57 PM Tcpip None 4201 N/A RMSLIGHTER
Information 9/30/2006 4:44:15 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:44:13 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:44:08 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 4:44:04 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:44:04 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 4:43:54 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:43:43 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:43:42 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 4:42:55 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:42:55 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:42:50 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 4:42:50 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 4:42:50 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Information 9/30/2006 4:42:50 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:42:50 PM Service Control Manager None 7036 N/A RMSLIGHTER
Information 9/30/2006 4:42:50 PM Service Control Manager None 7035 SYSTEM RMSLIGHTER
Error 9/30/2006 4:42:50 PM Service Control Manager None 7000 N/A RMSLIGHTER
Information 9/30/2006 4:41:19 PM eventlog None 6005 N/A RMSLIGHTER
Information 9/30/2006 4:41:19 PM eventlog None 6009 N/A RMSLIGHTER


Answers to certain questions:

- I have never been in the case. There is a Ram bay at the bottom of the laptop, and I only went in there to remove the Ram when it started acting up.

- Power surges: Yes. Tropical Storm Ernesto knocked out power. And our dorm rooms tend to have occasional "rolling blackouts." But I thought that my surge protector was suppossed to protect against that. And when the tropical storm came, my computer wasn't even plugged in!

- I don't know how to do a complete test on this thing. It only did a quick one.

- I got the memory in mid-August, before I went off to college. It didn't start acting up until a few weeks after I got to college.

I'll run the speedfan test when I have time. One thing that may help you guys; after every BSOD, I can't immediately boot it up. It claims that there is a "disc read error: Press ctl+alt+del to restart." I do so, and the same message comes up. I have to shut it down completely and wait about ten minutes before it will work again.




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