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Possible Infection?


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#1 cegodsey

cegodsey

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Posted 27 November 2017 - 12:30 PM

My cell phone was hacked or something like that.  We are going down to our provider to get a list of texts to see if a text came from my phone.  We're thinking that the phone was cloned because of a text conversation that occurred between my phone number and a family member.  My phone was in my possession at the time so I don't know of any other way they could have done this.  HOWEVER, I need to run some utilities on my computer to check for malicious activity just in case they used some other method.  What do you recommend?  I am currently running ESET 5.0.2225.0 and definition 16479.  I'm about to run a full system scan but what else should I run?



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#2 Unworn_Kilt

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Posted 28 November 2017 - 09:23 AM

G'day,

 

 

I'm just a standard member here, not a Fully Trained Malware Removal Tech.

 

 

I'd suggest you run the ESET Scan after making sure your definitions are up to date.

 

I don't personally run ESET, thus am not familiar with it's settings. I'd select the Highest Detection Levels and Threat Type Detections you can.

 

If there's still a problem post back here again.

 

You'll need to give as much detail as possible about your system and the entire chain of events.

 

Please include:

 

  • Operating System
  • Computer Specifications.
  • All Utilities (Anti-Malware\Virus) you've run.
  • Any Symptoms (if they exist) on your P.C.
  • Has anyone else had access to your computer unsupervised?
  • Anything else that you can provide that may help resolve any issues.
  • A Copy/Paste into Your Reply of the Report from your ESET Scan.

 

Hopefully these won't be necessary, but they will be useful if there is an ongoing problem.

 

 

Good luck and hopefully you'll be fine.

 

 

Cheers,

 

 

 

 

Kilt. :thumbup2:


PLEASE NOTE

 

I am only a Standard Member,  NOT a Trained Malware Removal Expert. If you have ANY concerns regarding any advice I may give, please contact a Member of Staff before making changes.

 

Thanks!

 

 

** Walk Softly and Carry a Big Stick **

 

 

 





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