I have a little problem here...
My computer (about 3 years old):
- MoBo: Gigabyte GA-H97-D3H (rev. 1.0)
- CPU: Intel Core i7-4790 (+ stock cooler)
- RAM: 2x4GB Corsair Vengeance DDR3
- Video: Intel HD Graphics 4600 (CPU integrated)
- SSD: Crucial M550 128 GB (system drive)
- HDD: WD Blue 500 GB + WD Blue 1TB
- PSU: XFX XTR 650W
- OS: Windows 7 Professional 64 bit SP1
I tried to follow the procedure with Sysnative BSOD Dump + System File Collection App but, since it remained in "Waiting for SystemInfo" status for several minutes I closed it as suggested.
Unfortunately no folder or zip file was created. Not sure what happened.
Anyway, here's the story:
I have had this computer (with another CPU) for about three years, I haven't used it much but no big problems until now.
- On 11/15 I installed a new CPU (the aforementioned i7), I tested it with Intel Processor Diagnostic Tool (Default Test: Pass). In the evening I decided to test it again using the Burn-In test (basically it runs for 120'), I got "Pass" again. Although the system seemed to be frozen several times, it reached the end of the test successfully.
- On 11/16 I didn't touch the computer at all.
- On 11/17 after a few minutes of use I got a BSOD (see the attached BlueScreenView report).
I don't have the knowledge to read that stuff and I don't know if it could be related to the new CPU. I noticed though that CPU-Z didn't work, when I tried to open it I got this message:
A previous version of the device driver is already running. This program requires driver version 1.39.
then the program is shown with no data (the GUI is there but all text boxes are empty).
A few days went by with no particular problem.
- On 11/23 I got another BSOD (see the attached BlueScreenView report). I had been adviced to test the CPU with LinX so I did. I used the default settings except for the memory which I set to "All", test passed. The average core temperature was about 77° C.
- On 11/25 I updated the Intel HD Graphics driver installing the latest version (184.108.40.20678).
CPU-Z still doesn't recognize the CPU, CoreTemp does (and did from the start).
The computer seems to be working but now I fear another BSOD.
Does anybody have any suggestion on how to fix (or at least identify) the problem?
111717-6708-01_bsod_report.zip 1001bytes 1 downloads
112317-5616-01_bsod_report.zip 1020bytes 1 downloads