Truthfully...I'd like to know just what "signs" you have seen of a possible hard drive problem...after you seemed to be in denial of such with your assertion that the drive passed the suggested diagnostic.
You did not seem convinced by the fact that Windows was recording hard drive controller problems.
For the record...anything installed on a hard drive which has problems...is subject to not run/function properly. That means Windows, programs, data files...and browsers. If you merely had a browser problem...that should be solveable by using a different browser...or uninstalling/reinstalling said browser (if it were damaged).
And, of course, there is always the possibility of malware. This is not the forum for assessing situations that have a malware aspect. If you suspect such, I suggest posting in the Am I infected forum (link in my signature).
FWIW: I use Firefox with my XP install...your Speccy snapshot reflects abnormal memory usage for the CSRSS and the Firefox services. Such can be an indication of malware.
Hi. Thank you again for your response. You’ll have to pardon my novice once again, as I didn’t even recognize the warning signs about the “controller problems” that you’re referring to above. Further signs that I would probably do well to replace my current hard drive.
I really do not recall the age of this present one; it’s entirely possible it resided in another computer before being swapped into mine where it is now.
Anyway, a few “signs” / error messages that I encountered the other day (i.e. right before I made mention of them) were as follows, upon booting up my computer that morning:
-Black screen with white text: “Hard-disk drive failure; Strike the F1 key to continue, F2 to run the setup utility.” [I hit F1.]
-Another black screen with white text: “Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key.” [I did a hard reboot with the computer’s master switch.]
-Computer rebooted with black screen and white text, asking me if I wanted to enter Safe Mode or start Windows normally. [I chose to start Windows normally.]
-Everything booted up normally that time, without the error messages.
And actually, since that time I did run my up-to-date Webroot anti-virus/-malware software, and everything came back negative. So I think that type of problem can probably be ruled out.
So the indications are certainly beginning to add up for me, and point in the direction of a new hard drive. With all due respect, I would like to seek your opinion on whether would agree that that sort of fix is likely to relieve me from the woes I’ve documented here.
Thanks again for your continued assistance!