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PC keeps freezing after ~ 20 minutes


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#1 RogueGamer

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Posted 24 November 2017 - 08:51 AM

So recently my PC has been freezing randomly after using it for about 20 minutes regardless of what I am doing (gaming, browsing facebook, watching youtube etc.) My chrome is glitchy and sometimes my PC will lag a bit, for example, my mouse will have a short delay. Then, my PC will make a short beep and then everything freezes. Sometimes, after about 5 minutes, it will stop freezing, but other times I will have to force shut down my PC. I tried to fix it by doing the following things:

 

1. I used the windows memory diagnostic tool and it turned out one of my sticks of RAM had hardware problems so I replaced my RAM and am now using 2 x 4GB HyperX 2133MHz DDR4.

2. Computer still had the same issue so I tried using a different PSU with 650W instead of 550W but that still did not fix it.

3. In desperation I clicked the RESET button on my motherboard but it still didn't solve my issue.

4. I ran the Intel Processor Diagnostic Tool but my CPU passed every single test.

5. I checked both my SSD and HDD but both had no errors.

6. I checked the temperatures of my components but they were all in the normal range.

 

From these steps I concluded that my RAM, PSU, SSD, HDD and CPU can't be the problem, but maybe I am wrong?

 

If anybody has any idea what else I can do, or what hardware might be causing these issues please help me! 

 

SPECS:

 

Intel i7-6700k @4.00GHz

2 x 4GB HyperX 2133MHz DDR4

MSI GeForce GTX 1070 8GB

MSI Z170A M7 Gaming Motherboard

Sandisk 480GB SSD

Seagate 2TB HDD

NZXT Kraken X52 CPU Cooler

Corsair RMx 550W

 



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#2 PhillPower2

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Posted 25 November 2017 - 10:40 AM

Hello RogueGamer,

 

my PC has been freezing randomly after using it for about 20 minutes regardless of what I am doing (gaming, browsing facebook, watching youtube etc.) My chrome is glitchy and sometimes my PC will lag a bit, for example, my mouse will have a short delay. Then, my PC will make a short beep and then everything freezes. Sometimes, after about 5 minutes, it will stop freezing, but other times I will have to force shut down my PC. 

 

 

Mostly good quality hardware with the exception of the NZXT Kraken X52 CPU cooler which has a history of pump failure according to reviews that I just read and what you describe is typical behaviour of an overheating problem!

 

Please take expanded screenshots and only use the method below to attach them.

 

Download Speedfan from here and install it.  Once it's installed, run the program and post here the information it shows.  The information I want you to post is the stuff that is circled in the example picture I have attached.

If you are running on a vista machine, please go to where you installed the program and run the program as administrator.


 

speedfan.png

 (this is a screenshot from a vista machine)

 

Download then run HWMonitor and post a screenshot so that we have a comparison to the Speedfan results, details from here

 

To capture and post a screenshot;

 

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... Click on the More Reply Options tab then after typing in any response you have... click on Choose File...desktop...find the screenshot..select it and click on Attach This File...on the lower left...after it says upload successful...click on add reply like you normally would.

 

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

 



#3 RogueGamer

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Posted 30 November 2017 - 10:48 AM

Here are the screenshots, sorry it took so long I was away for the weekend. I also managed to get a screenshot of my task manager shortly after a little freeze and the CPU activity seemed quite weird so i thought I would attach it as well.

Attached Files






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