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~~USB MP3 player not recognized in Windows 7~


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13 replies to this topic

#1 jake21

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Posted 23 November 2017 - 12:01 PM

I have a MP3 that connects to the computer with a USB connection. The device charges properly when connected to the computer and also lights up, and shows the player is charging. When I go to MYCOMPUTER, there is no icon for the MP3 device. The device is greyed out and I am unable to access the player to add music files to the player. First thought was to search for a driver from MFG, but I cannot find any Manufacture name or model number on the device. Ideas??

 

Windows 7 Ultimate, 4MB Ram, 800 GB hard drive.



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#2 hamluis

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Posted 24 November 2017 - 09:06 AM

Sometimes happens to me with my .mp3 file players...what I usually do is just uninstall the controllers for USB via Device Manager...reboot...and all becomes well.  I would guess that it occurs because I disregard the procedures for properly removing USB devices from the system...but that's just a guess.

 

Louis



#3 jake21

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Posted 24 November 2017 - 05:36 PM

Thanks...I"ll give it a try.



#4 jake21

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Posted 26 November 2017 - 11:52 AM

No luck....tried removing, and rebooting...still not recognized. I was able to find out the maker of the mp3 player...its JLABAUDIO.......found their website, sent an email about the problem. Hopefully, it wont go on the stack of 5,000 requests. If and when I get a response, I"ll post on here for others that have the same problem....seems pretty common to lots of MP3 players....thanks again.



#5 JohnC_21

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Posted 26 November 2017 - 12:21 PM

Is the mp3 player detected on other computers? Is it possible to swap out the cable with another?


Edited by JohnC_21, 26 November 2017 - 12:22 PM.


#6 jake21

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Posted 26 November 2017 - 08:12 PM

I tired on other computers...with different cables...same thing. The icon is grey out on the MY COMPUTER screen.....It will go off if I pull the cable...if I plug the cable in...it goes to the greyed out icon.



#7 JohnC_21

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Posted 26 November 2017 - 08:21 PM

When you attach the MP3 player to the computer how is it detected in Disk Management? Please provide a screenshot.



#8 jake21

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Posted 27 November 2017 - 03:49 PM

Is this the screen shot you need?

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#9 jake21

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Posted 27 November 2017 - 03:51 PM

Here is the mycomputer screen...as you can see the device is "greyed" out.

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#10 JohnC_21

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Posted 27 November 2017 - 04:12 PM

No, I need a screenshot of Disk Management. Right Click Computer > Manage > Disk Management with the media player attached. I need to see all disks present including the Media Player

 

win7-extend3-b.gif


Edited by JohnC_21, 27 November 2017 - 04:13 PM.


#11 jake21

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Posted 28 November 2017 - 07:46 PM

HOw's this:

 

 

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#12 JohnC_21

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Posted 28 November 2017 - 07:54 PM

The only device I see is the ECL fitclip. Is this the MP3 player. What is listed after Drive E:? Is there another disk after Disk 2? 



#13 jake21

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Posted 29 November 2017 - 05:27 PM

Call Sherlock Holmes.....plugged it in and suddenly it is NOW recognized? I had switched cables, computers, etc...and no pickup of the device. Now, as you can see, it is detected?  Very strange .....the EDL fitclip is clearly readable and recognized......Thank you for the help....a real head scratcher.



#14 JohnC_21

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Posted 29 November 2017 - 05:31 PM

Your Welcome. Computers..... :smash:  :smash:  :smash:






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