Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD - Dpc_Watchdog_Violation


  • Please log in to reply
5 replies to this topic

#1 Peon

Peon

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:24 PM

Posted 22 November 2017 - 05:34 PM

Hello All, 

 

Speccy:

http://speccy.piriform.com/results/Go7rvFolR7EnKCxSEEE6FXB

 

    Thanks in advance for any time / effort / suggestions to help me resolve this issue.   So.... the WHAT happened.    The 1st time I experienced the Bsod I was playing BF4 & the game completely froze & everything was unresponsive to the point the only solution was a hard power off.   I did so and the system rebooted normally and worked as expected for a few hours until the next time I tried BF4 at which point it promptly went bsod (watchdog violation) except this time I noticed some graphics artifacts visible on the screen (horizontal lines)..    This was about 2 weeks ago and in the first couple of days I was about to boot normally a few times without a bsod but eventually I'd load a webpage or something and would experience the same bsod again.  Eventually I was only able to boot into safe mode.   I've done the google thing... and tried the following...

 

 

-    sfc / scannow

-    chckdsk C: /R

-   Ran Crystal Disk Info and my SSD has 100% life remaining (after 4 years of use)

-   Ran a bootable USB of Memtest86 and did 2 passes with ZERO erros

-   Loaded up Norton Security Suite and scanned as well as Malwarebytes with ZERO problems found

-   Updated my drivers with Driver Easy.  Including the most recent Nvidia Drivers.

 

 

Eventually I decided a clean Windows install might be easiest so I deleted all partitions on my boot drive (SSD) and did a clean install of Windows 8.1.   I was unable to get windows update to function at this point to get completely up to date so I checked the other suggestions...

-   I eventually flashed my outdated Bios  from P2.70 (2014) up to the most recent version 3.4.   First time doing this but it was easy though it failed to fix the problem.  

-   I tried the last 4 versions of Nvidia Drivers and that didn't work..

 

Finally I decided to pull out the GPU and switch the monitor input to the onboard graphics and THAT made all problems go away.   I was able to download / update almost 2 gigs of windows updates (important / rec) and get fully caught up there.  The Pc works perfectly without my gtx 780 ti excluding the fact that I can't do any fun games atm.   I just tried installing the gpu back  into the system and promptly experienced the BSOD  (dcp_watchdog_violation) again as well as the graphics artifacts being visible on that BSOD..   All crashes were experienced with the gpu installed....     So at this point im really just trying to determine if this is a hardware failure?   or could this still be drivers / something else at this point?      Also...  my GPU typically runs 55-60 degrees C  at the heaviest use of BF4 and has always  run about there... 

 

Anyway...   Any suggestions  welcome !!   & Happy Turkey Day.

 

 



BC AdBot (Login to Remove)

 


#2 Peon

Peon
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:24 PM

Posted 22 November 2017 - 11:06 PM

Failed to attach the file 1st time...  2 step process and reading is hard.... LoL

Attached Files



#3 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:01:24 AM

Posted 24 November 2017 - 07:39 AM

Nice work troubleshooting this!  The sad part is that it's likely to be a GPU hardware problem - simply because the problem goes away when you remove the GPU.

Another possibility would be that the slot on the motherboard for the GPU could be bad.  Do you have another slot that you can test the current GPU in?

I also have a few other suggestions in the analysis below.

 

Beyond that, the next step is to try another GPU card and see if the new card has the same problems as the old.
If you don't have a spare to test with, then I'd suggest purchasing one from a shop that'll let you return it (for your money back) if it's not needed.

 

FYI - Crystal Disk Info (and other SMART programs) are predictive in nature and are not diagnostic.
In fact, most of the failed drives that I see at work have good SMART values.

The only true test for an SSD is to try another drive (either an SSD or HDD) and see if the problem remains.

 

On to the analysis..............

 

Your UEFI/BIOS (version P3.40) dates from 2016. (Yes, I saw the post where you said you updated it - this is my standard speech and I always encourage that you double check.)  Please check one more time at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

190 Windows Update hotfixes installed.  Most systems have more than this  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

This device is disabled in Device Manager:

 

ExpressVPN Tap Adapter    ROOT\NET\0000    This device is disabled.

If not needed, I suggest you re-enable the device and then uninstall the program that uses it.
If it is needed, then I suggest that you re-enable the device, uninstall the program that uses it, then download and install the latest, W8.1 compatible version.  Feel free to disable it again after this.

 

There's a lot of Norton drivers in the memory dumps.  I'd suggest testing by uninstalling Norton and seeing if that helps.

Use Windows Defender and the Windows firewall while testing, then (if it's not the Norton) you can easily download and re-install the Norton program of your choice.

 

All 3 of the memory dumps blame your nVidia video drivers.  As you've updated the drivers without success, the most likely explanation is a hardware problem.  Some signs in the stack trace of the memory dumps are suggestive of hardware problems also.  In the event that you still want to try some more troubleshooting, I'd suggest this page:  http://www.carrona.org/VideoTDR.html

Also, you may want to try a clean install of the video drivers:

 

Please uninstall your video drivers and all the nVidia/AMD/Intel VIDEO (not chipset) software from your system
- If uninstalling the AMD video drivers, you may also want to run the AMD Clean Uninstall utility (free from here:  http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx )
Then use this free tool to remove any traces of the drivers:  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then reboot and check Windows Update (allow it to install video drivers):  https://support.microsoft.com/en-us/help/15054/windows-7-automatically-get-recommended-drivers-updates-hardware

Test to see if this helps and post back with the results.

Then, if that works and you need the nVidia drivers - feel free to download and install the latest, W10 compatible video drivers from http://www.nvidia.com/Download/index.aspx
Then, if that works and you need the AMD drivers - feel free to download and install the latest, W10 compatible video drivers from http://support.amd.com/en-us/download
Then, if that works and you need the Intel drivers - feel free to download and install the latest, W10 compatible video drivers from http://downloadcenter.intel.com (you can also usually download these drivers from the manufacturer's website)

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Wed Nov 22 15:35:47.899 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\112217-8625-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18821.amd64fre.winblue_ltsb.170914-0600
System Uptime:0 days 0:00:31.546
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :nvlddmkm.sys ( nvlddmkm+1acb31 )
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm!unknown_function
CPUID:        "Intel® Core™ i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  P3.40
  BIOS Release Date             04/12/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             Z87 Extreme4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 17 15:00:05.858 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111717-8796-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
System Uptime:0 days 0:02:11.507
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :nvlddmkm.sys ( nvlddmkm+1acb31 )
BugCheck 133, {1, 1e00, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm!unknown_function
CPUID:        "Intel® Core™ i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  P3.40
  BIOS Release Date             04/12/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             Z87 Extreme4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 17 14:27:02.716 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111717-8859-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
System Uptime:0 days 0:02:11.366
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :nvlddmkm.sys ( nvlddmkm+1a4372 )
BugCheck 133, {1, 1e00, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm!unknown_function
CPUID:        "Intel® Core™ i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  P3.40
  BIOS Release Date             04/12/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             Z87 Extreme4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Nov 22 15:35:47.899 2017 (UTC - 5:00)**************************
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
iwdbus.sys                  Fri Oct  3 20:31:12 2014 (542F3FD0)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
rzkeypadendpt.sys           Tue Aug 11 07:14:11 2015 (55C9D903)
rzjstk.sys                  Tue Aug 11 07:14:13 2015 (55C9D905)
RTKVHD64.sys                Tue Sep 15 10:12:36 2015 (55F82754)
asstahci64.sys              Thu Nov 12 02:33:00 2015 (564440AC)
SYMEVENT64x86.SYS           Mon Dec 12 21:53:18 2016 (584F629E)
e1d64x64.sys                Sun Mar 19 10:30:57 2017 (58CE9621)
iaStorA.sys                 Mon Apr 10 09:06:24 2017 (58EB8350)
ICCWDT.sys                  Thu May  4 07:42:54 2017 (590B13BE)
nvhda64v.sys                Tue May 16 09:02:27 2017 (591AF863)
ccSetx64.sys                Thu Jun  8 17:26:21 2017 (5939C0FD)
Ironx64.SYS                 Thu Jun  8 17:58:52 2017 (5939C89C)
SYMNETS.SYS                 Wed Jun 14 15:55:08 2017 (5941949C)
TeeDriverW8x64.sys          Tue Jul 18 10:15:12 2017 (596E17F0)
IDSvia64.sys                Wed Jul 26 16:25:09 2017 (5978FAA5)
BHDrvx64.sys                Wed Sep  6 19:34:58 2017 (59B08622)
SRTSPX64.SYS                Thu Sep  7 22:41:40 2017 (59B20364)
eeCtrl64.sys                Sat Sep 30 22:07:21 2017 (59D04DD9)
EraserUtilRebootDrv.sys     Sat Sep 30 22:07:22 2017 (59D04DDA)
SYMEFASI64.SYS              Wed Oct  4 16:24:42 2017 (59D5438A)
nvlddmkm.sys                Tue Nov 14 14:38:02 2017 (5A0B461A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 17 15:00:05.858 2017 (UTC - 5:00)**************************
BHDrvx64.sys                Fri May 12 16:01:42 2017 (591614A6)
IDSVia64.sys                Mon May 15 03:13:16 2017 (5919550C)
SYMEFASI64.SYS              Fri Jun  9 18:10:12 2017 (593B1CC4)
SRTSP64.SYS                 Sun Jun 25 13:52:36 2017 (594FF864)
SRTSPX64.SYS                Sun Jun 25 13:55:10 2017 (594FF8FE)


http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzkeypadendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzjstk.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=asstahci64.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=SYMEFASI64.SYS
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
http://www.carrona.org/drivers/driver.php?id=SYMEFASI64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 L_1_N_C

L_1_N_C

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:24 PM

Posted 11 December 2017 - 03:04 AM

     Your issue sounds very similar to the issue i'm having with my GTX780 At the moment. I experienced a hangup while playing Ark:sotf yesterday afternoon, (survival game running UE4) and afterwards I was unable to launch any game without getting these hangups that require a hard restart/shutdown and displayed a solid random color or a grayed out screen. I assumed it was a driver issue and while installing fresh drivers my machine got to a point where it would no longer boot into windows and instead BSOD with the "DPC_WATCHDOG_VIOLATION" error message.

 

     After many hours of safe-mode troubleshooting

  `drivers, 

  `running multiple passes of memtest86 (USB),

  `sfc / scannow

  `chckdsk C: /R

  `stopping & starting: -wuauserv -cryptSvc -bits -msiserver. (Via- Admin cmd) 'because windows updates

   were freezing',

  `changing power setting in Nvidia CP

  `re-flashing the bios on both my MB & GPU, 

I decided to do a clean Windows Install. Now every time I attempt to install any Nvidia driver with or w/out GFE my machine will BSOD error code "DPC_WATCHDOG_VIOLATION" with a few short black horizontal artifacts/lines. I cannot think of any further action to take considering that I can't even get a driver on the card now. I'm considering biteing the bullet and buying a 1050 to hold me over while I save up the $ for a 1080.

 

 

http://speccy.piriform.com/results/xWZ1nnQuPCewbDnvY4ESdsp

Attached Files


Edited by L_1_N_C, 11 December 2017 - 04:08 AM.


#5 L_1_N_C

L_1_N_C

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:24 PM

Posted 11 December 2017 - 04:51 AM

I managed to get the latest Nvidia driver (388.59) to install however the BSOD's still persist and stops windows from booting

 



#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:01:24 AM

Posted 11 December 2017 - 07:46 AM

L_1_N_C  Please start your own topic so that your problem can get the individual attention that it deserves.

Please follow the posting instructions at the top of the forum also.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users