My client was infected with a ransomware that I can not, unfortunately, determine between locky or cryptowall (Which version?)
Unfortunately ATM, I do not have ransomnote, nor information of what extension the file has been changed to.
Following link is the only picture I was able to get it from my client
As it seems it says :
all your files were encrypted with RSA-2048 crypto algorithm! Without your personal key and special sofrware data recovery is impossible!
If you want to restore your files, please write us to the emails: firstname.lastname@example.org OR email@example.com
Any help to determine which ransomware this is will be very much appreciated
Edited by samwiseOrgin, 22 November 2017 - 02:01 AM.