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Problems After Upgrade Effort

Started by EditorTB , Nov 21 2017 02:54 PM

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4 replies to this topic

#1 EditorTB

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Posted 21 November 2017 - 02:54 PM

Mod Edit: Split from https://www.bleepingcomputer.com/forums/t/663257/windows-could-not-complete-the-installation-after-updating Hamluis.

I have basically the same problem as Rydoge except mine happened after trying to upgrade an old machine. I resurrected the machine & got it working with its WIN 7 OS then used the option found at https://www.theverge.com/2016/8/1/12340318/microsoft-windows-10-free-upgrade-still-available to try to move to WIN 10. After an overnight download/install, I was presented with the 'Welcome to Windows 10' screen. I clicked 'Next' but was presented with the same error message that Rydoge received. When I closed that message, the computer went into a reboot/back to 'Welcome' screen/error message loop.

Should I go the Media Creation Tool route & boot from a USB?

Is there a way for me to boot back to WIN 7? ... assuming it still exists

Edited by hamluis, 21 November 2017 - 04:49 PM.

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#2 dc3

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Posted 22 November 2017 - 11:15 AM

Unless you have a COA for Windows 10 this will not work. The only free upgrade that I'm aware of which is still available is for those use Assistive Technologies. Microsoft has not required proof that a person is using assistive technologies, so at this point anyone can download this. This offer will end on 12/31/2017, so if you are interested in doing this you will need to do this very soon.

Family and loved ones will always be a priority in my daily life. You never know when one will leave you.

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#3 EditorTB

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Posted 22 November 2017 - 05:25 PM

As it turns out, I was using the ISO I downloaded a few months ago to upgrade my other 4 machines and not the Assistive Technologies version. I have many machines & get confused;)

In any event, after a dozen or so reboots and a night to sleep on it, this morning Windows offered me the option of repairing the install. This involved doing a complete reset (loss of all my programs) but afterwards, I have my computer back. I did lose my WI-FI adapter for a while but managed to get it back. I'm guessing this was a Microsoft chastise for not upgrading within the time specified