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win32 viruses?

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#1 JimFarmer1609


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Posted 20 November 2017 - 06:49 PM

windows 7 not installing updates   I have scanned this many times with different tools all i see is 2 adware win32GenA!Neng and  adware win32 GenA!Neng I have used avast MSE   Kaspersy  and Malwarebytes the viruses have not been deleted because my updates not installing  also computer is slow sends me to places i did not want to go FB had been hacked   plz help me im about to shoot computer LOLOl not really but wow really makes a person go wackyI been working on this for about a month  (GRR)   ok thx to all  Happy Thanksgiving to all

Edited by hamluis, 22 November 2017 - 07:22 AM.
Moved from Win 7 to Am I Infected - Hamluis.

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#2 boopme


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Posted 22 November 2017 - 11:35 AM

We need a deeper look. Pleas do steps 6 and 7

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well..
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