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Low Memory Warnings


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#1 maverick8369

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Posted 19 November 2017 - 11:06 PM

I was recently assisted on this site to remove a virus from my computer, however it seems that Windows 10 has been damaged in the process.

 

Since the virus was removed I am getting regular Low Memory warnings causing programs to be shut down and after a while the screen just goes black and I have to restart. It is then fine for a day and then the same thing happens. I have 8GB memory on my PC so no issues there.

 

Also, the start button and activity button in the bottom corners do not work when I click on them.

 

Please help.



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#2 dc3

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Posted 20 November 2017 - 11:03 AM

It sounds like you may have some file corruption.  Please do a sfc /scannow scan and post the log in your topic.  If this does not resolve this problem do a Reset.  I will post instructions for both below.

 

Please run System File Checker.

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

Press the Windows key OS4o0pO.png and the R key to open the Run box.

Type cmd in the Run box, press the following keys together to run the Command Prompt as an administrator.

Shift, Ctrl, Enter

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log click/tap on File Explorer, select the drive which Windows is installed on (this usually is the C: drive), click/tap on Windows, then Logs, then CBS.  If there are more than one log you can identify the log you want by the date and time it was run.  

Copy and paste the log at the host website I've suggested below.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.


A Windows 10 Reset will reinstall the operating system.  You have the option to keep your personal files or remove them.  Any third party programs that you installed will be uninstalled during this process.

1. Press the Windows key OS4o0pO.png and the I key to open Settings. and the I key to open Settings.

2. Click/tap on Update & Security, then Recovery, then Get Started.

3. You will now have the option to Keep my files or Remove everything.  Click/tap on the option you want.

4. You will now receive the message Getting things ready, Windows will list the programs which you will need to reinstall.  You may find it beneficial to copy these programs for a reference later.  When the list of programs is shown click/tap on Next.

5. You will now receive the message Ready to reset this PC, select Reset.

The installation will continue without any need to make any other selections.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 maverick8369

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Posted 20 November 2017 - 01:26 PM

I do not seem to be able to run the scan as an administrator.

 

I type in CMD and then hold ctrl, shift and enter together. It opens the cmd box and then I type in the scannnow command but it then says you have to run it as an administrator.

 

I have tried a few times.



#4 dc3

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Posted 20 November 2017 - 02:19 PM

Are you using a administrator account when you do this?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 jenae

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Posted 20 November 2017 - 06:40 PM

Hi, go to search and type:- command prompt, right click on the returned command prompt and select "run as administrator" an elevated cmd prompt will open.

 

You do appear to be experiencing the symptoms of low memory.

 

The following cmd's will help us diagnose this:-

 

From an elevated cmd prompt (as shown) copy and paste this cmd:-

 

systeminfo | find /V /I "hotfix" | find /V "KB" > 0 & notepad 0  (press enter)

 

Notepad will open with info about your computer, please copy & paste into your reply. You can do this now if you like, then follow up latter with:-

 

Wait until you get another low memory warning, then open a cmd as admin (as shown) and copy paste this cmd :-

 

wmic path Win32_PerfFormattedData_PerfOS_Memory get CommittedBytes, CommitLimit /format:list > 0 & notepad 0 (press enter)

 

Notepad will open with details regarding your "commit" charge, this is the indicator of memory problems. Please copy paste the notepad output here.



#6 maverick8369

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Posted 20 November 2017 - 10:13 PM

Host Name:                 USER-PC
OS Name:                   Microsoft Windows 10 Home
OS Version:                10.0.15063 N/A Build 15063
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          user
Registered Organization:   Microsoft
Product ID:                00326-10000-00000-AA663
Original Install Date:     07-Jul-17, 01:55:50
System Boot Time:          20-Nov-17, 05:12:20
System Manufacturer:       Dell Inc.
System Model:              Inspiron 620 
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2801 Mhz
BIOS Version:              Dell Inc. A00, 12-Apr-11
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC+02:00) Harare, Pretoria
Total Physical Memory:     8,105 MB
Available Physical Memory: 5,781 MB
Virtual Memory: Max Size:  30,466 MB
Virtual Memory: Available: 26,217 MB
Virtual Memory: In Use:    4,249 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\USER-PC
Network Card(s):           1 NIC(s) Installed.
                           [01]: Realtek PCIe GBE Family Controller
                                 Connection Name: Ethernet
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.0.1
                                 IP address(es)
                                 [01]: 192.168.0.106
                                 [02]: fe80::2d6d:cca3:87a0:2070
Hyper-V Requirements:      VM Monitor Mode Extensions: Yes
                           Virtualization Enabled In Firmware: Yes
                           Second Level Address Translation: Yes
                           Data Execution Prevention Available: Yes


#7 maverick8369

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Posted 20 November 2017 - 10:15 PM

CommitLimit=31946317824
CommittedBytes=4536623104


#8 jenae

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Posted 20 November 2017 - 10:49 PM

Hi, press the win + r keys together, in the run dialogue box copy paste:-

 

SystemPropertiesPerformance  (press enter)

 

select the "Advanced" tab then under virtual memory select "change" put a check in "automatically manage paging file size for all drives"

 

Press apply and OK out, you will be prompted to restart computer (restart). Let us know if you receive any more memory warnings.



#9 maverick8369

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Posted 20 November 2017 - 10:50 PM

I ran the scan and got this message - "no integrity violations were found"



#10 maverick8369

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Posted 20 November 2017 - 10:54 PM

That option was already checked.


My Windows button in the bottom left corner still does not work.



#11 jenae

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Posted 20 November 2017 - 11:22 PM

Hi, navigate back to your virtual memory settings uncheck the box "automatically manage....." now select "no paging file" (ignore the warnings) press on "set"  ok out, and restart computer.

 

After restart, go back to virtual memory settings, leave the automatic ...box unchecked, this time put a check in "system managed size" press on "set" ok out. Restart computer.

 

This should fix the memory problems.



#12 maverick8369

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Posted 21 November 2017 - 04:19 AM

Thanks....I have done that and will see how it goes.

 

It however has not fixed the issues with Windows for eg the Start button in the corner not working.



#13 jenae

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Posted 21 November 2017 - 05:24 AM

Hi, this is a corruption in either SearchUi.exe (Cortana) or Shell Experience Host, these processes control the GUI. If you were to check task manager you would most likely find that one or both were not running. Fortunately windows gives us a way of re registering these processes.

Press the win + x keys together the windows power menu will open, select Powershell (admin) from the options, (either way, we need you to access an elevated powershell cmd) copy each of these cmds below and right click anywhere in the powershell window they will append to the prompt, press enter after each one.

Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}

Get-AppxPackage Microsoft.Windows.Cortana | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}

Restart computer, let us know how you get on.



#14 maverick8369

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Posted 21 November 2017 - 11:15 AM

The low memory happened again



#15 maverick8369

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Posted 21 November 2017 - 11:18 AM

Windows PowerShell
Copyright © 2016 Microsoft Corporation. All rights reserved.
 
PS C:\WINDOWS\system32> Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$
.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070002: Windows cannot create the AppContainer profile for the
Microsoft.Windows.ShellExperienceHost_10.0.15063.675_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 6a19b4af-62a9-0001-4323-776aa962d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 6a19b4af-62a9-0001-4323-776aa962d301
At line:1 char:66
+ ...  | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmani ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppxmanifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand
 
PS C:\WINDOWS\system32> Get-AppxPackage Microsoft.Windows.Cortana | foreach {Add-AppxPackage -register "$($_.InstallL
tion)\appxmanifest.xml" -DisableDevelopmentMode}
Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80070002: Windows cannot create the AppContainer profile for the
Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy package.
NOTE: For additional information, look for [ActivityId] 6a19b4af-62a9-0003-729e-1d6aa962d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 6a19b4af-62a9-0003-729e-1d6aa962d301
At line:1 char:54
+ ...  | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmani ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Windows\Syst...ppxmanifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Both those first two lines failed......see screendump of results above






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