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Non-Responsive pages, Delayed emails & SMS, Buffering & Loss


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2 replies to this topic

#1 Blnd_E

Blnd_E

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  • Location:Orange County, CA, USA
  • Local time:06:51 PM

Posted 19 November 2017 - 04:31 PM

Non-Responsive pages, Delayed emails & SMS, Buffering & Loss

 

Issue: Computer unable to load pages, download, upload or send messages.  If it does, it is on a serious delay or losses transmission completely.  I ran ipconfig, ping test, etc & everything seems to be ok. No failures.   The link speed jumps around. 

 

 

 

Make and model of computer:   Microsoft Surface Pro 3

How the computer is connected (wireless or wired):    Wireless

Make and model of Router : Marvell AVASTAR Wireless- AC Network Controller

Approximate Distance From the router the PC is if its a wireless connection:   Typically, 50 feet

What type of internet you have (Dsl, Cable, T-1,etc..):  Cable
 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by kimbe (administrator) on 19-11-2017 at 12:51:10
Running from "C:\Users\kimbe\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: Surface Pro 3 Manufacturer: Microsoft Corporation
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Marvell AVASTAR Wireless-AC Network Controller = Wi-Fi (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : MSPro3KimboSlice3
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Wireless LAN adapter Local Area Connection* 1:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : B6-AE-2B-32-0F-82
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : hsd1.wa.comcast.net.
   Description . . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller
   Physical Address. . . . . . . . . : B4-AE-2B-32-0E-83
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:600:9e80:1930:751e:b4b0:513:1a8c(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:600:9e80:1930:50fd:aa9f:e6b4:c923(Preferred)
   Link-local IPv6 Address . . . . . : fe80::751e:b4b0:513:1a8c%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, November 17, 2017 10:33:48 PM
   Lease Expires . . . . . . . . . . : Sunday, November 26, 2017 6:54:53 AM
   Default Gateway . . . . . . . . . : fe80::200:caff:fe11:2233%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 62172715
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-9E-A8-C9-B4-AE-2B-32-0E-83
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:400a:807::200e
      172.217.3.174


Pinging google.com [2607:f8b0:400a:807::200e] with 32 bytes of data:
Reply from 2607:f8b0:400a:807::200e: time=18ms
Reply from 2607:f8b0:400a:807::200e: time=48ms

Ping statistics for 2607:f8b0:400a:807::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 48ms, Average = 33ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  2001:4998:c:e33::53
      2001:4998:44:204::100d
      2001:4998:58:2201::73
      206.190.39.42
      98.138.252.38
      98.139.180.180


Pinging yahoo.com [2001:4998:c:e33::53] with 32 bytes of data:
Reply from 2001:4998:c:e33::53: time=27ms
Reply from 2001:4998:c:e33::53: time=17ms

Ping statistics for 2001:4998:c:e33::53:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 27ms, Average = 22ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...b6 ae 2b 32 0f 82 ......Microsoft Wi-Fi Direct Virtual Adapter
 11...b4 ae 2b 32 0e 83 ......Marvell AVASTAR Wireless-AC Network Controller
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.4     50
         10.0.0.0    255.255.255.0         On-link          10.0.0.4    306
         10.0.0.4  255.255.255.255         On-link          10.0.0.4    306
       10.0.0.255  255.255.255.255         On-link          10.0.0.4    306
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link          10.0.0.4    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link          10.0.0.4    306
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    306 ::/0                     fe80::200:caff:fe11:2233
  1    331 ::1/128                  On-link
 11    306 2601:600:9e80:1930::/64  On-link
 11    306 2601:600:9e80:1930:50fd:aa9f:e6b4:c923/128
                                    On-link
 11    306 2601:600:9e80:1930:751e:b4b0:513:1a8c/128
                                    On-link
 11    306 fe80::/64                On-link
 11    306 fe80::751e:b4b0:513:1a8c/128
                                    On-link
  1    331 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/19/2017 06:55:22 AM) (Source: ESENT) (User: )
Description: CCleaner64 (740,G,0) An attempt to open the file "C:\Users\kimbe\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (11/18/2017 12:28:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.16299.15, time stamp: 0x59cda7cd
Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0x493793ea
Exception code: 0xcfffffff
Fault offset: 0x000000000009fec4
Faulting process id: 0x21cc
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5

Error: (11/17/2017 10:33:49 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6904,R,0) {04DE2FB0-E0DA-4AD8-B333-65B047687E14}: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\kimbe\AppData\Local\Microsoft\Windows\SettingSync\metastore\edb00072.log.

Error: (11/16/2017 08:22:38 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.16299.15, time stamp: 0x59cda7cd
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x0000000000000041
Faulting process id: 0x1574
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5

Error: (11/15/2017 11:21:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.16299.15, time stamp: 0x59cda7cd
Faulting module name: ntdll.dll, version: 10.0.16299.15, time stamp: 0x493793ea
Exception code: 0xcfffffff
Fault offset: 0x000000000009fec4
Faulting process id: 0x14b8
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5

Error: (11/15/2017 08:26:42 AM) (Source: ESENT) (User: )
Description: CCleaner64 (8816,G,0) An attempt to open the file "C:\Users\kimbe\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (11/15/2017 08:26:22 AM) (Source: ESENT) (User: )
Description: CCleaner64 (8816,G,0) An attempt to open the file "C:\Users\kimbe\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (11/14/2017 01:45:26 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MSPRO3KIMBOSLIC)
Description: Package Microsoft.Windows.Photos_2017.39091.16340.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

Error: (11/13/2017 09:52:04 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MSPRO3KIMBOSLIC)
Description: Package Microsoft.Windows.Photos_2017.39091.16340.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

Error: (11/13/2017 08:37:33 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MSPRO3KIMBOSLIC)
Description: Package Microsoft.Windows.Photos_2017.39091.16340.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.


System errors:
=============
Error: (11/19/2017 07:20:16 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/19/2017 06:57:51 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/19/2017 06:54:52 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/19/2017 06:54:52 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/19/2017 06:54:52 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/19/2017 06:54:52 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/19/2017 01:41:19 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/18/2017 11:42:05 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/18/2017 11:41:07 PM) (Source: DCOM) (User: MSPRO3KIMBOSLIC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}MSPRO3KIMBOSLICkimbeS-1-5-21-839139141-1009345253-4159855215-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/18/2017 11:38:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (11/19/2017 06:55:22 AM) (Source: ESENT)(User: )
Description: CCleaner64740,G,0C:\Users\kimbe\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/18/2017 12:28:09 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.16299.1559cda7cdntdll.dll10.0.16299.64493793eacfffffff000000000009fec421cc01d36038b1c88b71C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dlld128eb29-4779-41bd-8b26-49ad0e502fe6Microsoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbweContentProcess

Error: (11/17/2017 10:33:49 PM) (Source: ESENT)(User: )
Description: SettingSyncHost6904,R,0{04DE2FB0-E0DA-4AD8-B333-65B047687E14}: C:\Users\kimbe\AppData\Local\Microsoft\Windows\SettingSync\metastore\edb00072.log-1811 (0xfffff8ed)

Error: (11/16/2017 08:22:38 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.16299.1559cda7cdunknown0.0.0.000000000c00004090000000000000041157401d35ef6eb2635f4C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeunknown79ce1297-6f4f-406b-a279-9a8c0e8038c3Microsoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbweContentProcess

Error: (11/15/2017 11:21:24 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.16299.1559cda7cdntdll.dll10.0.16299.15493793eacfffffff000000000009fec414b801d35e469d4a4b89C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dll191b955a-67e4-4444-aaa1-3eb79848c5e2Microsoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbweContentProcess

Error: (11/15/2017 08:26:42 AM) (Source: ESENT)(User: )
Description: CCleaner648816,G,0C:\Users\kimbe\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/15/2017 08:26:22 AM) (Source: ESENT)(User: )
Description: CCleaner648816,G,0C:\Users\kimbe\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (11/14/2017 01:45:26 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MSPRO3KIMBOSLIC)
Description: Microsoft.Windows.Photos_2017.39091.16340.0_x64__8wekyb3d8bbwe+App

Error: (11/13/2017 09:52:04 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MSPRO3KIMBOSLIC)
Description: Microsoft.Windows.Photos_2017.39091.16340.0_x64__8wekyb3d8bbwe+App

Error: (11/13/2017 08:37:33 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MSPRO3KIMBOSLIC)
Description: Microsoft.Windows.Photos_2017.39091.16340.0_x64__8wekyb3d8bbwe+App


CodeIntegrity Errors:
===================================
  Date: 2017-11-01 07:19:45.975
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\MpEngineStore\MpKsle031bf5b.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-11-01 07:19:44.917
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\ProgramData\Microsoft\Windows Defender\Definition Updates\{35B205E7-3002-4119-B606-E263E4484DB0}\MpKsld0f03493.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-31 22:21:46.734
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\MpEngineStore\MpKsl0a2b4e3f.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-31 22:21:45.673
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\ProgramData\Microsoft\Windows Defender\Definition Updates\{4B661A8E-92B7-44BD-B964-272E17FCFDC1}\MpKslad084b7d.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-30 21:54:52.471
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\MpEngineStore\MpKsl77570a43.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-30 21:54:50.365
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\ProgramData\Microsoft\Windows Defender\Definition Updates\{A088CFD4-BBA0-4FA0-83AF-ED1190F6DACF}\MpKsl7135a936.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-30 12:40:45.604
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\MpEngineStore\MpKsl9cdbdb9a.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-30 12:36:47.860
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\MpEngineStore\MpKsl9cdbdb9a.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-30 12:36:46.799
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\ProgramData\Microsoft\Windows Defender\Definition Updates\{DA6DC910-3487-4EE5-AB07-42AB3B6DE568}\MpKsl30f594f0.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2017-10-29 22:36:18.539
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\MpEngineStore\MpKsl2784f42c.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20044 - Adobe Systems Incorporated)
Adobe Digital Editions 4.5 (HKLM-x32\...\Adobe Digital Editions 4.5) (Version: 4.5.5 - Adobe Systems Incorporated)
CCleaner (HKLM\...\CCleaner) (Version: 5.36 - Piriform)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
HandBrake 1.0.7 (HKLM-x32\...\HandBrake) (Version: 1.0.7 - )
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4568 - Intel Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.8625.2127 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
Mozilla Firefox 57.0 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0 (x64 en-US)) (Version: 57.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 53.0.2 - Mozilla)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8625.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2107 - Microsoft Corporation) Hidden
Rosetta Stone 2.1.3.0A (HKLM-x32\...\Rosetta Stone 2.1.3.0A) (Version: 2.1.3.0 - Fairfield Language Technologies)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1244 - SUPERAntiSpyware.com)
SurfacePro3 Update 16_16_02 (HKLM-x32\...\{DCD943FF-6AB7-4626-B457-ABA8150AAE9A}) (Version: 16.16.02.0 - Microsoft)

========================= Devices: ================================

Name: Surface Cover Telemetry
Description: Surface Cover Telemetry
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WUDFRd
Device ID: ACPI\MSHW0027\2&DABA3FF&0
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver


========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 8097.07 MB
Available physical RAM: 4676 MB
Total Virtual: 9377.07 MB
Available Virtual: 3880.8 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:237.92 GB) (Free:179.11 GB) NTFS

========================= Users: ========================================

User accounts for \\MSPRO3KIMBOSLIC

Administrator            DefaultAccount           Guest                    
kimbe                    WDAGUtilityAccount       

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================


**** End of log ****

 

 

 

 

 

 

 

 



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#2 toofarnorth

toofarnorth

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Posted 21 November 2017 - 07:58 PM

First try disabling IPv6 and see if that changes anything.

If that doesnt work, Pingplotter has a tool that will help you figure out where in the chain the problem is.

You can read more about it here:
http://pingplotter.com/fix-your-network

Hth

 

tfn



#3 Blnd_E

Blnd_E
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Posted 10 December 2017 - 05:32 PM

Thank you. With the holidays, I have been so busy. I will use try this "pingblotter" out & report back. Thanks again.






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