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Windows Update and DISM Problem

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#1 giabao6


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Posted 18 November 2017 - 03:45 PM

Hello everyone. I am having trouble updating package KB2976978. Whenever I try to update it, it gives me an error 800f031. I've run the sfc /scannow command on an administrator level command prompt which found no violations. I've then tried to run the DISM.exe /Online /Cleanup-image /Restorehealth command, which prompted an error stating "The source files could not be downloaded," with an error code 0x800f0906. The same thing happened when I tried to run SFCFix. I've been trying to fix a recurring BSOD problem with the name WHEA_UNCORRECTABLE_ERROR, and I have a feeling this may be related to it. I've put a link with a zip file that conmtains my CBS and DISM log files. Any help would be appreciated, thank you.

DISM + CBS.zip - Google Drive

Edited by Chris Cosgrove, 18 November 2017 - 06:17 PM.
Moved from Win 8/8.1 to Windows crashes, BSODs, etc.

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#2 dc3


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Posted 26 November 2017 - 11:08 AM

Try running the Windows Update Troubleshooter.


If this doesn't resolve this issue disable your antivirus and then try the download.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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