So im at work. The printer dosent work.
I know my employeer uses a program called citrix, and that this is a virtual desktop thingie. I dont know much about these things, but I understand the principle.
So at the workstation im using I can log into a internal zone and a safe zone. As far as ive understood, these two desktops are really on a server...terminal server or something. So nothing is really stored on the machine im using.
But then I have another desktop on the machine im using, which is the normal windows c: station. This one has always been there, before the company started using citrix etc. From this desktop I access internal zone and the safe zone.
But the problem is that I cant access internet on the regular desktop, eventhough it says im online. Which again prevents me from updating the printer driver. Internal zone will let me access internet, but I cant transfer annything from the internal zone to the regular desktop.
So is there something I can do to work this out, so I dont have to contact the company IT guys and sound like a noob....which I secretly am...
Edited by bolliz, 18 November 2017 - 10:31 AM.