Yes, I have tried a different monitor with different cables, same problem.
I am not able to try a video card without purchasing it.
Thanks so much for your prompt response. Here are the results of the various tests.
I ran the Furmark test, and it failed. It reached 98 degrees and I lost signal. As a result of this incident I decided to gather the two logs. Unfortunately, the sysnative app resulted in a blue screen of death. No logs to shared from that program. I did grab the event viewer logs and have attached them for your diagnosis.
I continued with the various Video card tests under Video 2. MemtestG80 failed and MemtestCL was successful. I ran the ISO version of vmt with success.
Let me continue, I ran memtest with success, no errors reported. segate hard drive test finished running again without any errors or problems detected.
Can we conclude that the video card is defective? I am going to assume a low-end replacement (nvidia with just a heatsink vs versus a giant fan/heat sink combo?) from my local computer store should be adequate as this is not a gaming machine. Just used for surfing, youtube and netflix. Please advise.
Have you tried another monitor with different cables?
Are you able to try another video card without having to purchase a new one?
Try these free hardware diagnostics: http://www.carrona.org/hwdiag.html
Please start with the video tests (Furmark and the Video 2 tests), but please complete ALL of them and let us know the results.
Also, please let it lose the signal one more time, then recover and immediately generate these 2 sets of reports:
Report Set #1) Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum) http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
If you have problems with it running it, there's an alternate tool here (direct download link): https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.
Report Set #2) Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.
While waiting for a reply, please monitor your temps with this free utility: http://www.almico.com/sfdownload.php