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Possible backdoor Crm in phones for seniors


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#1 ldm001

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Posted 16 November 2017 - 05:17 AM

We should protect senior citizens (70+ years of age), not provide them with phones with backdoors.

 

This may be the wrong forum, but perhaps someone can help. On Tuesday we purchased (in the UK) a Doro 8030 phone which is designed for seniors, appropriate for my 92 year old mother. While setting it up I noticed that the manufacturer had created an account "Crm" with high level rights. No information currently via Google. When I contacted the Doro customer support they were cagey; when I suggested that this looked like Spyware or worse their response was:

 

"Dear Mr Marks,


We thank you for choosing DORO.

 

We advise you, not to report it as a virus or trojan, because is not. This is an App, that help us DORO to exchange DATA with your phone and vice versa, to give our clients a better service."

 

To me, this implies that they have created a hidden backdoor. If this is true, doing this on a phone which is designed for seniors outrages me. These are exactly the people who we should be protecting more than anyone else.

 

Maybe someone can point me in directions to test a bit more, or (better) someone with more expertise can look themselves. Unfortunately I came over to the UK (from the US) for a funeral and will only be in the UK for a few more days so I won't be able to do enough probing.

 



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#2 ldm001

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Posted 18 November 2017 - 05:55 AM

As an addendum, they install Teamview softeare as part of their OS, so I am 99.9% certain that doro is deliberately adding a backdoor. This raises very serious security issues.






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