Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HP Touchpoint Analytics Bundled with Latest Batch of Updates?


  • Please log in to reply
7 replies to this topic

#1 MML

MML

  • Members
  • 241 posts
  • OFFLINE
  •  
  • Local time:07:31 AM

Posted 15 November 2017 - 11:07 PM

After the latest batch of Windows updates, about a half hour after installing the last, I noticed that this had been installed on my computer because it showed up in the notes of my Kaspersky, and that it opened the Windows Dump File verifier and ran a disk check and battery test.

 

Did this happen to anyone else?  Should I do deeper digging into my computer's health?  I uninstalled it (I don't do cloud networking) but I'm very curious.  I'm now having trouble updating my Kaspersky, it says the databases are corrupted with an Authentification error. 



BC AdBot (Login to Remove)

 


m

#2 dc3

dc3

    Bleeping Tree Hugger


  • Members
  • 29,470 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:31 AM

Posted 19 November 2017 - 01:17 PM

Was this update the November 10th KB4048958?


Edited by dc3, 19 November 2017 - 01:18 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 holly242

holly242

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Nr Liverpool,UK
  • Local time:12:31 PM

Posted 25 November 2017 - 11:34 AM

Just noticed the same thing...are you having any luck in finding anything out?

 

I think I will do some digging around too,just to be sure.

 

If I find anything useful,I will re post :warrior:

 



#4 JohnC_21

JohnC_21

  • Members
  • 20,843 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:31 AM

Posted 25 November 2017 - 11:44 AM

From what I have been able to quickly Google there have been A LOT of complaints on HP's forums. It looks like some kind of cloud manager. 

 

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/I-Didn-t-Install-HP-TouchpointAnalyticsClient-and-It-s/td-p/6427652

 

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/HP-Touchpoint-Manager-deployed-on-my-PC/td-p/6425651

 

http://www8.hp.com/us/en/solutions/touchpoint-manager/overview.html


Edited by JohnC_21, 25 November 2017 - 11:46 AM.


#5 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,300 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:07:31 AM

Posted 28 November 2017 - 06:01 PM

Would be interested in these files if anyone has them. Especially the installer. Maybe check the %temp% folder.

It can be submitted to https://www.bleepingcomputer.com/submit-malware.php?channel=3

#6 campuscodi

campuscodi

  • Contributing Editor
  • 10 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Romania
  • Local time:02:31 PM

Posted 28 November 2017 - 06:02 PM

Can anyone else with an HP system confirm this?



#7 MML

MML
  • Topic Starter

  • Members
  • 241 posts
  • OFFLINE
  •  
  • Local time:07:31 AM

Posted 29 November 2017 - 04:48 AM

Yep, mine installed sometime around the 11th and seemed to be bundled in with the last round of updates!

 

@Grinler - will see if I have anything left in my temp folders after I uninstalled it soon and send it on over if I do!



#8 JohnC_21

JohnC_21

  • Members
  • 20,843 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:31 AM

Posted 29 November 2017 - 08:58 AM

Some extra info including a response from HP.

 

https://www.laptopmag.com/articles/hp-touchpoint-analytics-controversy?i10c.mark_type_refresh=2






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users