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This copy of windows is not genuine


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7 replies to this topic

#1 docfxit

docfxit

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Posted 13 November 2017 - 03:03 PM

I have a PC running Win7 that has been running normal for years.  It's now showing

"This copy of windows is not genuine".

 

I have run this SLMGR -REARM in a CMD window run as Administrator.  I re-booted.

 

I don't have KB971033 update on the PC.

 

  • Open Control Panel > System & Security > Turn Automatic Updates On or Off.
  • Select Never Check For Updates.

It was set for Never Check for Updates before.

 

  1. Now, follow this path simply : Windows Settings > Security Settings > System Services.
  2. Now, look for Plug and Play services.rsop-to-fix-this-copy-windows-not-genuin
  3. Right click on it, Just look for Startup and Click on Automatic.

I don't see any options in Plug and Play to select.

 

I have run Chkdsk /r /f     and re-booted.

 

I have run in a CMD window AS Administrator SFC /scannow.  and re-booted.

 

I have re-run this SLMGR -REARM in a CMD window run as Administrator.  I re-booted.

 

 

I'm still getting the message "This copy of Windows is not genuine"

 

Windows 7 Ultimate

All MS updates are applied.

 

Please help me get this message removed.

 

Thank you,

 

Docfxit

 



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#2 hamluis

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Posted 13 November 2017 - 03:52 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 docfxit

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Posted 13 November 2017 - 05:50 PM

Thank you for the reply.
 
MiniToolBox output:
MiniToolBox by Farbar Version: 17-06-2016
Ran by Adolfo (administrator) on 13-11-2017 at 14:40:46
Running from "C:\Dnload\CleanUp"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Model: 43493BU Manufacturer: LENOVO

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/13/2017 12:00:08 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2017 11:55:24 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2017 11:51:55 AM) (Source: Software Protection Platform Service) (User: )
Description: Rearm failed for AppId = 55c92734-d682-4d71-983e-d6ec3f16059f, SkuId = (null) - 0 Rearms Remaining. Error Code: 0xC004D307

Error: (11/13/2017 03:43:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture ="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".  Dependent Assembly Microsoft.Windows. Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144cc f1df",type="win32",version= "6.0.0.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

Error: (11/13/2017 03:40:41 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture= "amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".  Dependent Assembly  Microsoft. MMWindows. Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version  ="6.0.0.0" could not be found.  Please use sxstrace.exe for detailed diagnosis.

Error: (11/12/2017 09:47:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2017 08:10:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44cc4
Faulting module name: SHELL32.dll, version: 6.1.7601.23893, time stamp: 0x59930f00
Exception code: 0xc0000005
Fault offset: 0x000b49ed
Faulting process id: 0x1228
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (11/12/2017 07:59:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2017 06:21:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2017 05:55:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (11/13/2017 12:07:41 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (11/13/2017 12:07:41 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (11/13/2017 11:58:48 AM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (11/13/2017 11:58:48 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the AMD FUEL Service service to connect.

Error: (11/13/2017 11:54:14 AM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service failed to start due to the following error:  %%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (11/13/2017 11:54:14 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the AMD FUEL Service service to connect.

Error: (11/12/2017 09:46:23 PM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service failed to start due to the following error:  %%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (11/12/2017 09:46:23 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the AMD FUEL Service service to connect.

Error: (11/12/2017 09:45:56 PM) (Source: Application Popup) (User: )
Description: There was error [DATABASE OPEN FAILED] processing the driver database
.

Error: (11/12/2017 07:57:59 PM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Microsoft Office Sessions:
=========================
Error: (11/13/2017 12:00:08 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2017 11:55:24 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2017 11:51:55 AM) (Source: Software Protection Platform Service)(User: )
Description: 0xC004D30755c92734-d682-4d71-983e-d6ec3f16059f(null)0

Error: (11/13/2017 03:43:02 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144 ccf1df",type="win32",version="6.0.0.0"C:\Program Files\HP\HP Officejet 6500 E710n-z\DriverStore\Pipeline\amd64\hpinkins54 12.exe

Error: (11/13/2017 03:40:41 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf 1df", type="win32",version="6.0.0.0"c:\programs\ati technologies\ati.ace\core-static\SLSTaskbar64.exe

Error: (11/12/2017 09:47:36 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2017 08:10:51 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.2353757c44cc4SHELL32.dll6.1.7601.2389359930f00c0000005000b49ed122801d35c33da 4c1479C:\Windows\Explorer.EXEC:\Windows\system32\SHELL32.dlla2947e72-c828-11e7-9b4d-f0def139f853

Error: (11/12/2017 07:59:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2017 06:21:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2017 05:55:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (HKLM\...\{B20A5104-24DD-4435-B965-ED84BE258F59}) (Version: 13.1.2 - Hewlett-Packard) Hidden
Adobe Flash Player 25 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 25.0.0.127 - Adobe Systems Incorporated)
Adobe Flash Player 25 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 25.0.0.127 - Adobe Systems Incorporated)
Altap Salamander 3.07 (x86) (HKLM\...\Altap Salamander 3.07 (x86)) (Version: 3.07 - ALTAP)
Altap Salamander 3.08 (x86) (HKLM\...\Altap Salamander 3.08 (x86)) (Version: 3.08 - ALTAP)
AMD Catalyst Install Manager (HKLM\...\{724B08C8-3EF8-3920-03B4-F506B2DC2FE7}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AutoIt Debugger 0.47.0 (HKLM\...\AutoIt Debugger) (Version: 0.47.0 - Essential Software)
AutoIt v3.3.14.2 (HKLM\...\AutoItv3) (Version: 3.3.14.2 - AutoIt Team)
AutoIt v3.3.15.0 (Beta) (HKLM\...\AutoItv3beta) (Version: 3.3.15.0 - AutoIt Team)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 21.0.21.970 - Bitdefender)
Bitdefender Antivirus Plus (HKLM\...\Bitdefender) (Version: 22.0.1.1 - Bitdefender)

Catalyst Control Center - Branding (HKLM\...\{23B2B813-86F9-441B-8C2D-08972B90848C}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (HKLM\...\{63E588C4-EEB4-C61F-B216-9D2BC8A0A137}) (Version: 2014.0402.444.6576 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (HKLM\...\{18246086-E758-763D-752E-8D6C610589F1}) (Version: 2014.0402.444.6576 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Profiles Desktop (HKLM\...\{E90B9002-4A16-C8C5-6DF1-05F5D6E086EB}) (Version: 2014.0402.444.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (HKLM\...\{FFF8D105-B5D9-E8FC-D1EE-87FD1E374B4B}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (HKLM\...\{75B3CDF5-8374-8F9F-17E2-0FD5251D3A97}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (HKLM\...\{39D5B548-38CF-FA00-68AD-90C75CF9107C}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (HKLM\...\{480F0B7C-B434-6C78-3E3A-AC578DC6B394}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (HKLM\...\{7BD74669-F98C-107C-D41C-1BC50675AC2D}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (HKLM\...\{E29A09EF-DD30-77D9-D7DE-4A7690F71CBD}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (HKLM\...\{5FE37F47-2B4A-5C68-124B-FDB131951220}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (HKLM\...\{E13811EC-C108-25C8-F04F-A6064A19731C}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (HKLM\...\{9F56C3A6-0722-D17C-4FD7-11CAEEDC3979}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (HKLM\...\{CE4F8EDF-9F34-A177-4E07-A10F71E89A37}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (HKLM\...\{E6EAEE22-BCDE-D8F4-4DC1-3DF1DD1BF8E1}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (HKLM\...\{7C80B32A-7D11-0B2E-BB3A-BFA31029B396}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (HKLM\...\{28ECB178-70EC-4CB5-A8FC-ABCF0CF9C322}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (HKLM\...\{0F834675-F0F9-F6DB-D39F-B0E9E124C679}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (HKLM\...\{69E3BCA5-9AD3-AC16-01E0-176D61F1602C}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (HKLM\...\{2D215E5A-4EAE-49F1-F9ED-C5493B1E8138}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (HKLM\...\{394094A4-E818-8790-298F-AC1863294C45}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (HKLM\...\{0367343F-F001-DF63-995F-7F2466E4A5AB}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (HKLM\...\{4FC240B8-CD3A-A813-68C2-DB0C453179BB}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (HKLM\...\{E93F9DDB-EC45-19D6-2288-6027B58A8BB7}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (HKLM\...\{1756BAA3-1AE6-BB97-3892-C156C78AC0F5}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (HKLM\...\{65CB2056-291F-6D7E-5CEE-C0D60724AAFF}) (Version: 2014.0402.0443.6576 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.36 - Piriform)
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version: - Lars Hederer)
FileHippo App Manager (HKLM\...\FileHippo.com) (Version: - FileHippo.com)
Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 8.1.4.1208 - Foxit Software Inc.)
FUJITSU Scanner USB HotFix (HKLM\...\{F7FFF37F-DB74-408C-840F-BD8B8E955B5B}) (Version: 1.00.0000 - PFU LIMITED)
HotKeyBind 1.2 (HKLM\...\HotKeyBind_is1) (Version: 1.2 - Marco Barisione)
HP LaserJet Enterprise 600 M601, M602 & M603 printer series (HKLM\...\{{59CC9AFB-B09E-4EAB-9254-58F40C3C3B42}}) (Version: - Hewlett-Packard)
HP LaserJet Enterprise 600 M601, M602 & M603 printer series (HKLM\...\{59CC9AFB-B09E-4EAB-9254-58F40C3C3B42}) (Version: 8.0.13284.1374 - Hewlett-Packard)
HP Officejet 6500 E710n-z Basic Device Software (HKLM\...\{BF268FE5-FBA8-4A62-A4D1-705BA808C80A}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
IBM System i Access for Windows V6R1M0 (HKLM\...\{164EB883-354E-4290-AD76-67CEE65403A3}) (Version: 06.01.0800 - IBM)
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
iSEEK AnswerWorks English Runtime (HKLM\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
Java 8 Update 151 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.151.12 - Oracle Corporation) Hidden
Jetsoft Art-Copy 7.6 - Business (HKLM\...\Jetsoft Art-Copy 7.6 - Business) (Version: - )
Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.12.23 - Lenovo) Hidden
Lenovo System Update (HKLM\...\TVSU_is1) (Version: 5.07.0065 - Lenovo)
LibreOffice 5.1.6.2 (HKLM\...\{3D18F833-5EEE-4221-96CE-BC9488780EE3}) (Version: 5.1.6.2 - The Document Foundation)
LJDXPHelperUI (HKLM\...\{EAECD0D7-F27D-4F13-8312-A9C0B5C5F1B7}) (Version: 020.021.004 - HP) Hidden
Macrium Reflect Free Edition (HKLM\...\{CE5940C8-F42F-46C3-8358-81A1B7B8331C}) (Version: 6.2.1502 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.1 - Paramount Software (UK) Ltd.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Metric Collection SDK (HKLM\...\{DDAA788F-52E6-44EA-ADB8-92837B11BF26}) (Version: 1.1.0005.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
MiniTool Partition Wizard Server Edition 8.1.1 (HKLM\...\{0C286478-1D87-432F-9ADB-5C36FA58BB72}_is1) (Version: - MiniTool Solution Ltd.)
Moffsoft Calculator 2 (HKLM\...\MoffCalc2_is1) (Version: 2.1.1 - Moffsoft)
Mozilla Firefox 56.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 56.0.2 (x86 en-US)) (Version: 56.0.2 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Oracle VM VirtualBox 4.3.12 (HKLM\...\{D90E08B8-E7BB-4D29-8249-8670D4CC24BD}) (Version: 4.3.12 - Oracle Corporation)
pdfFactory Pro (HKLM\...\pdfFactory Pro) (Version: 5.32 - FinePrint Software, LLC)
Pegasus Mail (HKLM\...\Pegasus Mail) (Version: - David Harris)
Pegasus Mail HTML Renderer 2.4.9.2 (HKLM\...\{A9F5E1E1-1281-4862-90B4-6CF8E6AF83CE}_is1) (Version: - Micha's Midnight Manufacture)
Qualcomm Atheros Bluetooth Suite (HKLM\...\{A76CC483-4AAB-4DDF-9920-ADBEA8CCDBA2}) (Version: 8.0.1.305 - Qualcomm Atheros Communications)
Qualcomm Atheros Client Installation Program (HKLM\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
Quicken 2016 (HKLM\...\{519B4ED1-AF5F-4812-B2A8-B18D783AEFE8}) (Version: 25.1.8.5 - Intuit)
Realtek Ethernet Controller Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 - Realtek)
Remark Office OMR 8.4 (HKLM\...\{CC148AD3-E83E-4408-9461-ADB336D60B2B}) (Version: 8.4 - Gravic, Inc.) Hidden
Remark Office OMR 8.4 (HKLM\...\InstallShield_{CC148AD3-E83E-4408-9461-ADB336D60B2B}) (Version: 8.4 - Gravic, Inc.)
Retrospect Client 10.5 (HKLM\...\{0F50AF60-8E65-4DC3-B637-51EACF5AD0EC}) (Version: 10.50.00.110 - Retrospect, Inc.)
Sandboxie 5.20 (32-bit) (HKLM\...\Sandboxie) (Version: 5.20 - Sandboxie Holdings, LLC)
Scanner Utility for Microsoft Windows V10L21 (HKLM\...\{52AB721B-EE1C-4D52-BEEA-68E874F62851}) (Version: 10.21.611.0 - PFU LIMITED)
SciTE4AutoIt3 4/5/2013 (HKLM\...\SciTE4AutoIt3) (Version: 4/5/2013 - Jos van der Zande)
SecureZIP for Windows 12.00.0017 (HKLM\...\{FB9589FD-F721-4C34-ACB6-C6169645EEB5}) (Version: 12.00.0017 - PKWARE, Inc)
Software Operation Panel (HKLM\...\{CAD0FA19-A7E0-42E5-8EFB-07B2C8B78C88}) (Version: 3.7.16.0 - PFU LIMITED)
Software Operation Panel (HKLM\...\Software Operation Panel) (Version: - )
TeamViewer 12 (HKLM\...\TeamViewer) (Version: 12.0.83369 - TeamViewer)
Total Uninstall 6.18.1 (HKLM\...\Total Uninstall 6_is1) (Version: 6.18.1 - Gavrila Martau)
UltraEdit (HKLM\...\{3EFB776D-32C0-4895-8D45-184C3F8BA337}) (Version: 22.20.0.40 - IDM Computer Solutions, Inc.)
UltraVnc (HKLM\...\Ultravnc2_is1) (Version: 1.2.1.2 - uvnc bvba)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
USBPcap 1.1.0.0-g794bf26 (HKLM\...\USBPcap) (Version: - )
VuePrint (HKLM\...\VuePrint) (Version: - )
VueScan x32 (HKLM\...\VueScan x32) (Version: - )
WaveReader Ver 4-2 (HKLM\...\{8FD245B2-8709-4D55-BC4A-F3A69EABF360}) (Version: 4.2.0047 - GE Security)
WinPcap 4.1.3 (HKLM\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
WinSnap (HKLM\...\WinSnap) (Version: 4.5.6 - NTWind Software)
Wireshark 2.0.5 (32-bit) (HKLM\...\Wireshark) (Version: 2.0.5 - The Wireshark developer community, https://www.wireshark.org)
WordPerfect Office IFilter 32-bit (HKLM\...\{1DF03ECE-6AF4-414E-B118-C316F151A9A2}) (Version: 1.4 - Corel Corporation)
WordPerfect Office X7 - Common Files (HKLM\...\{6CDCEC53-AB50-4C02-A4BA-D158B773775D}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Common Files English (HKLM\...\{2CE76FE3-7450-4236-8BFC-F0C54776C278}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - IPM Content TBYB (HKLM\...\{0FDA803E-FF58-47A0-BD3E-751E82C1E637}) (Version: 17.0 - Corel Corporation) Hidden
WordPerfect Office X7 - IPM TBYB (HKLM\...\{FB394C2D-1059-4F94-B57F-B118D53CD134}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Lightning Files (HKLM\...\{5592E1D8-4120-4382-A33B-851F9D8555F8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Lightning Files English (HKLM\...\{A40DE737-F83F-420D-8538-67503B3D6FAF}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Oxford (HKLM\...\{A05A9AA4-47FC-4129-A136-943392F9CF24}) (Version: 17.1 - Corel Corporation) Hidden
WordPerfect Office X7 - Presentations Files (HKLM\...\{25CD143B-C6D3-451A-9171-D10B79024DA3}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Presentations Files English (HKLM\...\{613E0552-0ED4-4C0C-A490-97874945B03B}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Quattro Pro Files (HKLM\...\{DC9446F7-A459-48E0-A392-7CA1F6DDB445}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Quattro Pro Files English (HKLM\...\{ABCFB24D-9DAE-4131-B7DC-F3CF98CA08EF}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - Setup Files (HKLM\...\{64A329FC-D1B2-4354-922D-21F7EC777E10}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - System Files (HKLM\...\{03CF7E84-3BA1-4AF3-9C0A-91651042301D}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WordPerfect Files (HKLM\...\{6F671CD6-781C-4B81-92AA-62A723CDFCF8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WordPerfect Files English (HKLM\...\{C6BD6E08-E687-4D63-BBF1-ADFD1B9A2CC8}) (Version: 17.2 - Corel Corporation) Hidden
WordPerfect Office X7 - WT (HKLM\...\{56E50D72-9986-4AFF-80B2-6C3DAEB0A17D}) (Version: 17.0 - Corel Corporation) Hidden
WordPerfect Office X7 (HKLM\...\_{64A329FC-D1B2-4354-922D-21F7EC777E10}) (Version: 17.0.0.366 - Corel Corporation)
WordPerfect Office X7 (HKLM\...\{D31FAB7F-451F-4F6E-B268-69DD38434663}) (Version: 17.0 - Corel Corporation) Hidden
ZoneAlarm Firewall (HKLM\...\{902E1EFE-94FC-4209-9409-EBB2CA9E8DA6}) (Version: 15.1.501.17249 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Pro (HKLM\...\ZoneAlarm Pro) (Version: 15.1.501.17249 - Check Point)
ZoneAlarm Security (HKLM\...\{9F5DAD59-9A81-44E4-A075-0C943932FD10}) (Version: 15.1.501.17249 - Check Point Software
Technologies Ltd.) Hidden

========================= Memory info: ===================================
Percentage of memory in use: 34%
Total physical RAM: 3059.67 MB
Available physical RAM: 2002.45 MB
Total Virtual: 6117.67 MB
Available Virtual: 4831.88 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:363.82 GB) (Free:313.39 GB) NTFS
2 Drive d: (Backup) (Fixed) (Total:98.48 GB) (Free:71.5 GB) NTFS
5 Drive r: (RamDrive) (Fixed) (Total:3.38 GB) (Free:3.22 GB) NTFS

========================= Users: ========================================
User accounts for \\ADOLFOLT

Administrator Adolfo Gary
Guest

 

**** End of log ****

Speccy results: http://speccy.piriform.com/results/oZJQqyXtDBH4v1ZRocbrUqm
 
Thank you,
 
Docfxit


Edited by hamluis, 13 November 2017 - 06:27 PM.


#4 hamluis

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Posted 13 November 2017 - 06:51 PM

Considering that you went 5 months before installing Win 7 critical updates,,,I have to interpret that as a vulnerable period for the system.

 

My suggestion is simple...reactivate the system online.

 

More Info.

 

Louis



#5 docfxit

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Posted 13 November 2017 - 09:51 PM

When I activate windows.  And put in the product key.  It says it activated successfully. 

The display saying "This copy of windows is not genuine".   Goes away.

After I re-boot it comes back. 

 

How can I get the activation to stay?

 

Docfxit


Edited by docfxit, 13 November 2017 - 09:51 PM.


#6 joseibarra

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Posted 14 November 2017 - 02:51 AM

If the product fails to activate you can see if you can activate online or usually the easiest thing to do it talk to an activation expert (an actual human being) at Microsoft.

 

Click the Start button/orb and in the box enter:

 

slui  4

 

Choose your nearest country (United States in the example), call the toll-free number to speak to a human being:

 

Attached File  Untitled.jpg   67.9KB   0 downloads

 

Don't press any keys on your phone, don't respond to any voice prompts, just wait, wait, wait and you will be connected to a human being.

 

Explain your situation and they should help you.

 

 

If they don't help or can't help just hang up and call back again and the chances are good that you will talk to a different person and eventually you should find some nice person that will help you.

 


The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#7 mightywiz

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Posted 14 November 2017 - 01:46 PM

I had this exact same issue on a computer at work and the only way to fix it was to do a fresh install.

 

I exhausted all other means before, I mean I tried everything that was suggested, spent many days on trying to find a resolve for it.

 

I should have just formatted and reinstalled because that only took 6hrs by time time I got all the office software & networking back on, then I wouldn't have wasted a week trying to fix it.



#8 FreeBooter

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Posted 14 November 2017 - 04:58 PM

Open the Start Screen and type "cmd" into the search box. Right-click on cmd and select "Run as administrator".

To force Windows to attempt an online activation, run the following command.


Cd C:\Windows\System32

slmgr.vbs /ato
This command can be useful if Windows didn’t activate due to a connection or server problem and you want to force it to retry.

Once you’re done, you can use the slmgr.vbs /dli or slmgr.vbs /dlv commands to confirm you’re activated.


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- Dalai Lama

 

 





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