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Windows 10 random short hangs


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#1 RhinoWiz

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Posted 13 November 2017 - 11:51 AM

My PC is hanging for less than a second every few minutes.  It happens regardless of the load.  It started when I installed my new cpu, and I've already replaced it to no avail.  I have attached my specs.

 

MOBO: A320MA-M.2 

AMD Ryzen 3 1300X Quad-Core
8gb ddr4 2666 ghz RAM
NVIDIA GeForce GTX 750 Ti


Edited by RhinoWiz, 13 November 2017 - 12:01 PM.


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#2 usasma

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Posted 13 November 2017 - 01:08 PM

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

If you have problems with it running it, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with this free utility:  http://www.almico.com/sfdownload.php


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 RhinoWiz

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Posted 13 November 2017 - 02:41 PM

Done

 

http://speccy.piriform.com/results/dEVHkvjb0Cst56NgscDYwjh

Attached Files



#4 usasma

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Posted 13 November 2017 - 03:48 PM

Admin report shows a lot of disk I/O's being retried on disk 2 (most likely the W-D 1.86 tB drive).
Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
Start with the hard drive tests, but please complete ALL of the tests and let us know the results.

 

Your UEFI/BIOS (version F3) dates from August of 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 3 Windows Update hotfixes installed.  Most build 15063 (1703/Creators Update) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

C: drive is getting full - slightly under 9% free space.  Try to free up some space.  15% free space is ideal, most drives can get down to 10% free space without you noticing a large performance problem.

 

You have 3 hard drives.  What is the make/model/wattage and age of your Power Supply?
The purpose of this question is to get you to evaluate your PSU.
- PSU's tend to get less efficient with age
- adding components over time may decrease the ability of the PSU to support the entire system (Maybe remove some stuff to see if that helps?)
- while you can measure the output of a PSU with a multimeter, the readings may change dramatically when the PSU is put under load.  PSU testing instructions (by dc3) here:  https://www.bleepingcomputer.com/forums/t/654994/pc-is-crashingfreezing-up-multiple-times-daily/page-2#entry4341756
- there's a free PSU test in the OCCT program at http://www.ocbase.com/

The memory dump blames PSINKNC Kernel Controller for XP32 - a driver for Panda Security.
Please disable Driver Verifier, then uninstall the Panda Security
Then see if that has stopped the BSOD's (no need for Driver Verifier unless there are more BSOD's)

 

To disable Driver Verifier:

1.  Open verifier.exe (use the Run dialog)

2.  Click on "Delete existing settings"

3.  Click on "Finish" in the lower right corner of the verifier window

4.  Reboot for the changes to take effect.

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Mon Nov 13 11:42:21.033 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111317-14906-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:00:23.710
*** WARNING: Unable to verify timestamp for PSINKNC.sys
*** ERROR: Module load completed but symbols could not be loaded for PSINKNC.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck C4, {2001f, fffff80369070388, 0, 0}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 000000000002001f, ID of the 'IrqlZwPassive' rule that was violated.
Arg2: fffff80369070388, A pointer to the string describing the violated rule condition.
Arg3: 0000000000000000, Reserved (unused).
Arg4: 0000000000000000, Reserved (unused).
BUGCHECK_STR:  0xc4_IrqlZwPassive_XDV
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Nov 13 11:42:21.033 2017 (UTC - 5:00)**************************
amd_sata.sys                Thu Mar 19 02:43:08 2015 (550A6FFC)
amd_xata.sys                Thu Mar 19 02:43:10 2015 (550A6FFE)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
amdgpio3.sys                Mon Mar 14 06:19:36 2016 (56E69038)
amdgpio2.sys                Tue Aug  9 06:05:07 2016 (57A9AAD3)
NNSNAHSL.sys                Mon Mar 13 10:07:32 2017 (58C6A7A4)
NNSPRV.sys                  Thu Apr  6 08:36:55 2017 (58E63667)
NNSALPC.sys                 Thu Apr  6 08:49:15 2017 (58E6394B)
NNSTLSC.sys                 Thu Apr  6 08:52:33 2017 (58E63A11)
NNSSTRM.sys                 Thu Apr  6 08:56:42 2017 (58E63B0A)
NNSHTTP.sys                 Thu Apr  6 09:20:40 2017 (58E640A8)
NNSPICC.sys                 Thu Apr  6 09:21:53 2017 (58E640F1)
NNSPROT.sys                 Thu Apr  6 09:24:17 2017 (58E64181)
NNSIDS.sys                  Thu Apr  6 10:12:42 2017 (58E64CDA)
NNSPOP3.sys                 Thu Apr  6 10:19:22 2017 (58E64E6A)
NNSSMTP.sys                 Thu Apr  6 11:11:27 2017 (58E65A9F)
NNSPIHSW.sys                Thu Apr  6 11:24:29 2017 (58E65DAD)
NNSHTTPS.sys                Thu Apr  6 11:38:24 2017 (58E660F0)
PSKMAD.sys                  Mon May 22 03:15:48 2017 (59229024)
amdpsp.sys                  Mon Jun  5 17:25:16 2017 (5935CC3C)
PSINKNC.sys                 Tue Jul 18 23:26:27 2017 (596ED163)
PSINAflt.sys                Tue Jul 18 23:28:11 2017 (596ED1CB)
PSINFile.sys                Tue Jul 18 23:30:44 2017 (596ED264)
PSINReg.sys                 Tue Jul 18 23:32:22 2017 (596ED2C6)
PSINProc.sys                Tue Jul 18 23:33:58 2017 (596ED326)
PSINProt.sys                Tue Jul 18 23:35:36 2017 (596ED388)
RTKVHD64.sys                Tue Sep 12 06:37:58 2017 (59B7B906)
nvhda64v.sys                Thu Sep 14 05:55:42 2017 (59BA521E)
AMDPCIDev.sys               Tue Sep 19 01:50:06 2017 (59C0B00E)
rt640x64.sys                Tue Oct  3 04:31:47 2017 (59D34AF3)
nvlddmkm.sys                Fri Oct 27 11:49:39 2017 (59F35593)
xusb22.sys                  ***** Invalid 1986 Invalid 1986 Invalid


http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
amdgpio3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
amdgpio2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NNSNAHSL.sys
http://www.carrona.org/drivers/driver.php?id=NNSPRV.sys
http://www.carrona.org/drivers/driver.php?id=NNSALPC.sys
http://www.carrona.org/drivers/driver.php?id=NNSTLSC.sys
http://www.carrona.org/drivers/driver.php?id=NNSSTRM.sys
http://www.carrona.org/drivers/driver.php?id=NNSHTTP.sys
http://www.carrona.org/drivers/driver.php?id=NNSPICC.sys
http://www.carrona.org/drivers/driver.php?id=NNSPROT.sys
http://www.carrona.org/drivers/driver.php?id=NNSIDS.sys
http://www.carrona.org/drivers/driver.php?id=NNSPOP3.sys
http://www.carrona.org/drivers/driver.php?id=NNSSMTP.sys
http://www.carrona.org/drivers/driver.php?id=NNSPIHSW.sys
http://www.carrona.org/drivers/driver.php?id=NNSHTTPS.sys
http://www.carrona.org/drivers/driver.php?id=PSKMAD.sys
http://www.carrona.org/drivers/driver.php?id=amdpsp.sys
http://www.carrona.org/drivers/driver.php?id=PSINKNC.sys
http://www.carrona.org/drivers/driver.php?id=PSINAflt.sys
http://www.carrona.org/drivers/driver.php?id=PSINFile.sys
http://www.carrona.org/drivers/driver.php?id=PSINReg.sys
http://www.carrona.org/drivers/driver.php?id=PSINProc.sys
http://www.carrona.org/drivers/driver.php?id=PSINProt.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
AMDPCIDev.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 RhinoWiz

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Posted 14 November 2017 - 01:46 AM

PSU is 700W EVGA bronze,  1 year old






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